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Tool Vendor offers you trade and industrial quality products that are manufactured around Europe and the world. With hundreds of products from a selection of quality brands that specialise in specific areas of the industry. Industrial Quality Tools that you will most likely not have come across in your average trade outlet or tool shop, brands that have built their reputations supplying professional trade and industry users over many years, now available to you from our UK warehouse. Over 35 years of technical knowledge and product experience enables us to support users of our range of tools to appreciate the benefit of tools designed to perform in professional environments. Our UK based sales and customer services team provide support to customers, from product selection to distribution and the rare occasion of product returns.
Industrial Tooling Products UK LTD, S445HN, Derbyshire, United Kingdom
3.7
14 reviews
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Replied to 100% of negative reviews
Typically replies within 1 month
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My order for specific screws was delivered very quickly but unfortunately had been incorrectly selected in the warehouse. I emailed straight away to request the correct ones. A reply, with apologies, was sent very quickly. The correct screws were delivered in no time. I could not fault customer services - excellent!
Omg, do not waste your time or money purchasing anything from this so called toolvendor! I placed an order with this company on the 20th Feb 2026 and still has been delivered, I've had emails stating it's been dispatched and nothing. I've emailed the supplier multiple times to no avail, so I'm not having someone else have the same issue! AGAIN DO NOT BUY ANYTHING FROM THIS COMPANY.
My reply to your untruth, I sent many emails to your company to no avail and u wait over a month to reply to this?
Reply from Tool Vendor
We're shocked that despite our apologies for your purchase going missing in the post and the fact that we have refunded your order, you feel it's ok to give a one star rating to a family business that has a fantastic record of service and quality, despite the few reviews we have on Trustpilot, we have thousands of satisfied customers buying via our website and Ebay,
I'm not sure what more we could do, as your purchase was refunded as soon as you highlighted the issue to us,
Andy@Toolvendor
Reply from Tool Vendor
We're pleased you have found that we only sell quality products, no marketing hyped brands here, just the good stuff!
Thank you for your continued support,
Andy@Toolvendor
Excellent service. Had to make changes to my original order and it was sorted extremely well.
Reply from Tool Vendor
Thank you for your kind words, we are pleased we could resolve the issue quickly and look forward to supplying you again!
Andy@Toolvendor
Just another box of screws, y'know, but from these guys, packed with real care and attention. Well-padded with poly chips, film-wrapped for waterproofing. Nice.
Reply from Tool Vendor
Thanks for the great feedback and review David, we strive to offer the best products and service!
By the way, our Eco packing peanuts are made of starch and can be dissolved in water, no poly chips in this shipment 😁
Andy@Toolvendor
Easy to order my purchase but had a problem with delivery as it was delivered by the manufacturer. Emailed toolvendor (Andy) who was very helpful and I was able to arrange collection.
Reply from Tool Vendor
Hi Mark - thank you so much for supporting our family business. We are glad you are pleased with the product and service you received. Hannah @ ToolVendor
Fast delivery, excellent tools, good comms., 5 stars all round !
Reply from Tool Vendor
Hi Kevin, thank you so much for your review. We really appreciate your support of our business and hope you choose Tool Vendor again in future.
I had a question about an item and was straight through to Hannah, who was very polite and knowledgeable. My item came quickly and was well packaged.
Reply from Tool Vendor
Hi,
Thanks for your review, it's really appreciated!
We are glad you are happy with your order and service.
Kind Regards,
Customer Service Team
Brilliant products and great service, highly recommended.
Reply from Tool Vendor
Hi,
Thanks for your review, it's really appreciated!
We are glad you are happy with your order and service.
Kind Regards,
Customer Service Team
Amazing quality products, first time buying from these guys, bought 3 blades they’ve been the best I’ve used, will definitely be back.
Reply from Tool Vendor
Hi,
Thanks for your review, it's really appreciated!
We are glad you are happy with your order and service.
Kind Regards,
Customer Service Team
Fantastic service, just what I needed. Would recommend to anyone!
Reply from Tool Vendor
Hi,
Thanks for your review, it's really appreciated!
We are glad you are happy with your order and service.
Kind Regards,
Customer Service Team
Great products and customer service, quick to respond to queries and friendly!
Reply from Tool Vendor
Hi,
Thanks for your review, it's really appreciated!
We are glad you are happy with your order and service.
Kind Regards,
Customer Service Team
Quality products and fast free shipping. Really pleased and would definitely purchase again. Thanks!
Reply from Tool Vendor
Hi,
Thanks for your review, it's really appreciated!
We are glad you are happy with your order and service.
Kind Regards,
Customer Service Team
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