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TOORX® Reviews 

118
•
TrustScore 4.5 out of 5

4.4

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Company details

  1. Fitness Equipment Wholesaler
  2. also in
  3. Fitness Equipment Store

About TOORX®

Written by the company

TOORX ®

TOORX® è un brand italiano dedicato al mondo del fitness, con l’obiettivo di offrire attrezzature affidabili e soluzioni complete per l’allenamento. Da anni supportiamo persone, professionisti e centri fitness nella creazione di spazi di allenamento funzionali, confortevoli ed efficaci.

La nostra gamma comprende prodotti per la palestra domestica, studi fitness, aree Pilates e strutture professionali. Ogni linea è sviluppata per rispondere alle esigenze specifiche dei diversi ambienti di allenamento, con particolare attenzione alla qualità dei materiali, alla funzionalità e al design.

Crediamo che l’allenamento debba essere accessibile, sicuro e motivante per tutti. Per questo progettiamo attrezzature che combinano innovazione, affidabilità e facilità d’uso, pensate sia per chi si allena a casa sia per chi gestisce spazi fitness professionali.

L’esperienza dei nostri clienti è per noi fondamentale: opinioni, suggerimenti e recensioni ci aiutano a migliorare continuamente prodotti e servizi, permettendoci di offrire soluzioni sempre più performanti e durature.

Il nostro impegno è costruire nel tempo un rapporto di fiducia con chi sceglie TOORX®, contribuendo ogni giorno a promuovere uno stile di vita attivo e una cultura del movimento e del benessere. Grazie a chi condivide la propria esperienza con noi. ;-)


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

118 reviews

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Replied to 100% of negative reviews

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4.4

All reviews

(118)

102 reviews in the last 12 months

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Rated 3 out of 5 stars

Poor-quality cable

I bought a Toorx ASX-4500 All-in-One two years ago, and the cable has snapped. It was recommended for gym use, but it broke after being used in a studio fitness facility. Given that it was advertised as suitable for commercial/gym use, I’m disappointed with its durability.

August 19, 2026
Unprompted review
TOORX® logo

Reply from TOORX®

Good morning Lajos,

thank you for taking the time to share your experience with the TOORX® ASX-4500 All-in-One.

We understand your disappointment regarding the cable breaking after two years of use, particularly given the expectations associated with equipment intended for use in a fitness studio.

We kindly invite you to contact your local TOORX® distributor or authorised technical support service and provide them with the details of the issue. They will be able to assess the situation and assist you in finding the most appropriate solution.

We appreciate your feedback, as it helps us continuously monitor and improve the experience offered by TOORX® products and services.

Team TOORX®

Rated 1 out of 5 stars

I ordered a Toorx (1590


I ordered a Toorx (1590, nummer of the order)with installation at 18-3-2026. Till now I don't have any reaction or answer of my mails and whatsapp messeges from the compagny.I've paid 650,- and now I'm worried about my payment. So this is a serious warning do NOT buy at this company

April 8, 2026
Unprompted review
TOORX® logo

Reply from TOORX®

Good evening A.H. Uittenbogaard,
thank you for your message.

We are sorry to read about your experience and we fully understand your concern regarding the order and payment.

We would like to help clarify the situation: TOORX® does not sell directly to end customers, but operates through a network of authorized dealers. For this reason, it is important to verify which retailer handled your purchase.

We kindly invite you to contact our customer support team, providing your order number and any relevant details, so we can assist you with the necessary checks and guide you appropriately.

We remain at your disposal to support you in resolving this matter.

Team TOORX®

Rated 1 out of 5 stars

NEGATIVA

NEGATIVE EXPIRIENCE

December 29, 2023
Unprompted review
TOORX® logo

Reply from TOORX®

Buongiorno Denny,
ci dispiace per la sua esperienza negativa e per la percezione che ha avuto del prodotto.

Ci scusiamo anche per il ritardo nella nostra risposta: stiamo lavorando per migliorare sempre di più il nostro servizio di customer care, dedicando attenzione anche ai feedback meno recenti.

Ci piacerebbe comprendere meglio quanto accaduto per poterle offrire il supporto più adeguato. Se lo desidera, la invitiamo a contattare il nostro servizio di assistenza tecnica, che resta a disposizione per approfondire la situazione.

La ringraziamo per il suo riscontro, importante per il nostro miglioramento continuo.

Team TOORX®

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