Shipping took forever which isn’t TooTimid’s fault. They were very caring and understanding with my concerns. When I finally got my package, one of the items was not what i ordered. It was a completel... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Too Timid used to be my go-to company, as they seemed to have honest reviews. Lately, negative reviews don't seem to be published or are dropped when an item is re-listed. I have also recently purcha... See more
Disgusted with resolving my issues with opened products. the boxes they arrived in were ripped and after inspection, I had some concerns these were not new items. Customer service offered no support... See more
I’ve purchased several products from them all of which were shipped discreetly and on time. I enjoy the tips and videos showing me how to pleasure my woman in ways I’ve never thought of!! Just a week... See more
Company details
Information provided by various external sources
TooTimid.com is an online marketplace known for privately and discreetly shipping a large variety of adult sex toys and lingerie, Their mission is to enhance the sexual well-being of women, men, and couples! Founded in 2000, TooTimid makes a positive impact on women and couples around the World through education, advice, discussion, and various sexual aides. TooTimid has been trusted for more than 18 years and are recognized for their discreet billing, packaging, and secure checkout. They have evolved into an industry-leading company catering to those who wish to improve their intimate relationships. The Romance Company is stocked with vibes, dildos, sex toys, and several other sexual products that will enhance your sex life!
Contact info
6 Columbia Drive, 03031, Amherst, New Hampshire, United States
- (888) 660-8970
- helpdesk@tootimid.com
- tootimid.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Grateful Granny
I am a new client here. Your customer service is off the charts high!!! My first purchase, Bloomgasm, stopped working after a very short time. I called customer service and I was sent a new one. No hassel of "do yoiu have the receipt or the box it came in." I receive the new one. I lose the charger on that one. I called here to purchase a new charger. They are not sold seperatly. I am then sent a NEW toy, again. The thing is, while speaking with the girl here, she was telling me how to clean it, and not to submerge it in water, but in their add, it says yoiu CAN take it into the tub or shower. Anyway, that's my story and i'm sticking to it! I found out last Christmas Eve that my husband has been in an affair for the past four years now. He told plenty of people he left the marriage, but he forgot to tell me. Divorce will be rough. He is still with her. He tells me he still loves me and that he is my best friend. I am in therapy with a great therapist and am on meds. And my beloved puppy past August first. In my arms. Long haired mini doxie. A real god boy. And I turned seventy last January 2. All this happened just since last Dec. 24. it is a blessing in disguise. For one thing , I am learning to play with your toys...
Great place to shop!
Great products, good prices, good articles in newsletters and very quick shipping.
Great service and experience
Love your products!
Love your products!! Fun,exactly the toys I want as described in the info. Discrete shipping.Thank you
the products are really good quality
the products are really good quality, was a mistake on my first package and they work with me to solve it with out to much questions, the package its really discreet and I will absolutely go back and buy more from them
Best website for adult toys.
Excellent Service
The wrong order was cancelled and then…
The wrong order was cancelled and then I was refunded but to a gift card I no longer had an was told to call the card company and they couldn't do anything about it so I lost out on both ends and no one even tried to fix it

Reply from TooTimid
Great Help Desk
I've been ordering from TooTimid for a while, however, I realized I wasn't getting anymore emails so I contacted the Help Desk and found out I was no longer on the mailing list! Help Desk was able to get me back on!
I love everything about Too Timid
I love everything about Too Timid! Great products, tutorials and all so easy! Thanks Too Timid!
Satisfied
Too Timid, trust me, has been a breeze to do business with. They have a great selection of products and delivery was sooner than expected. Thanks for your professional service! My wife and I both agree--- orgasmic!
Absolutely amazingly awesome 👌 👏 👍 😍
Huh? I have nothing but absolutely amazingly good 👍 👌 😌 😍 😊 ☺️ and very truly extremely positive things to say about this site and therefore company altogether for sure!!! Again, absolutely no complaints from me at all at all!!!
great products and customer service
great products and customer service, the privacy aspect and an all women run organization.
Experience
Everything I have bought from them was a great product. I haven’t had 1 break yet.
Quick shipping and discreet packaging
Quick shipping and discreet packaging! Will order again
Liberating!! I ordered several different items from…
I ordered several different items from the clearance sale and am totally satisfied, in more ways than one! Multiple in fact!! Thank you for your “self care” point of view! It was liberating!!
Quickly corrected an incomplete order
Quickly corrected an incomplete order. All other orders received quickly and in good order.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







