Tooway Reviews 2

Lies, and more lies about speed. I am on their fastest non-business package and can't even watch a movie in the middle of the night. 22mbps? Lucky to get 2, generally. Internet radio frequently cuts out, day and night, with nothing else running. Plenty of discussions with both installer and provider. And now, at nearly 2am with no throughput, again, I am frankly at the end of my rope. Customer services talk a good game, but they absolutely never deliver.

I recommend to read the users comments on Facebook (Trustpilots does not allow links, but check FB searching for AVOnline and make sure to open (which is not opened automatically) the comments list. It says all!. AVOnline/Tooway offer a fast internet (20mbt/s) by satelite, but they will charge you hundreds of euro for the installation, 80,- per month and if you ever try to download a large file or if you dare to use it for IPTV, your speed drops immediately (and permanently) to less than 256Kbt/s! Their own speed test show great results and when connecting to their speed speedtest you have great speeds (also for other sites), but besides that you can't even open a facebook page or send an email!.
I have been working with them for 8 months now and I am a IT professional with 30 years experience! I have offered some options like reduced, but constant speeds, but at no result!
I signed up for this "service" telling them it was intended for IPTV (lots of data) and was told it would not be any problem. But after a week, there was merely no data transfer at all (less than an old fashioned modem (yes I have been on the Internet that long:-))

I can only recommend anyone considering this "too good true" to accept that it is too good to be true and it isn't. It works but only in theory! If you use the speed, it will be lost.

Check the complaints/comments on Facebook. I have never seen any company receiving only and so many complaints!

DON'T SUBSCRIBE! Anything else would be better even a mobile Internet!

I have cancelled my credit card to avoid further charges so even I have been notified that they will accept my premature cancellation I just don't trust this company at all! They have promised so much and nothing was delivered! They only kept charging me for a litterally non existing service!

And by the way I have ti dismantle and return their useless equipment installed at a not easyly accessable place by their technician, which I will not do! They can take me to court I really don't care as being a business owner in Spain I am used to go true the legal systems! I know I am right!