I was half watching TV and clicking through the cashier. Minimum withdrawal was easy to see in the cashier. The useful bit was seeing the result without opening another chat. I checked history after t... See more
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The thing I noticed was simple: the agent read my earlier message before answering the same issue before I left. First deposit made me cautious, first withdrawal made me calmer. Login worked on lap... See more
Playing a game with a bonus feature when everything locked up. After refreshing, the feature had apparently finished but no winnings appeared in my account. Asked support why and got no real answer.
Emailed support twice about my account problem. Got a template response both times that didnt even mention what I'd actually asked about. Tbh felt like they didnt even read it.
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150 % jusqu'à 1 000 € + 100 FS
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Support approved my cashback for 80…
Support approved my cashback for 80 dollars before I even finished my first coffee. Then it landed at 54 dollars with no explanation provided.
Asked for my passport to verify my…
Asked for my passport to verify my account, submitted it through their system. Week later they're asking for the same document again like they never got it. Support just says to resubmit.
I checked twice because I was unsure
I checked twice because I was unsure, i withdrew after a slot win and the cashout landed later. The live table loaded slowly, but the stream stayed clear. Starburst loaded clean even on mobile data. It felt like a normal user flow, not a puzzle
The payment page gave a clear message…
The payment page gave a clear message after my card went through
Chat operator gave me a standard…
Chat operator gave me a standard response about my account verification, closed the conversation, then support emailed saying to contact live chat. Going in circles.
Been waiting since Wednesday for my…
Been waiting since Wednesday for my withdrawal to hit my bank. They promised next day processing but here we are 6 days later with nothing to show for it.
Emailed support twice about my account…
Emailed support twice about my account problem. Got a template response both times that didnt even mention what I'd actually asked about. Tbh felt like they didnt even read it.
Paid in through Apple Pay last night…
Paid in through Apple Pay last night and the receipt shows it went through. My available balance is still the same as before though.
Playing a game with a bonus feature…
Playing a game with a bonus feature when everything locked up. After refreshing, the feature had apparently finished but no winnings appeared in my account. Asked support why and got no real answer.
Email stated bonus funds available…
Email stated bonus funds available until end of week. Couple of days later I found they were gone already. Asked support why and got a vague response about terms and conditions I apparently missed.
Deposit history showed the right amount…
Deposit history showed the right amount after I opened it again. Not a perfect session, the cashier showed pending first, then completed after the check before I left. I will test more later, but that first part worked
I changed my password and got back into…
I changed my password and got back into the game fast. I was only testing the site, the account page is plain, but the settings make sense after one refresh. The result was small, but the process made sense
Agent gave clear steps
Olivia from chat helped 👍
Marco from chat helped
Free spins stayed in the account after…
Free spins stayed in the account after I logged out.
The thing I noticed was simple: one free spin paid a little and the balance updated before I left.
I will test more later, but that first part worked
Free spins stayed in the account after…
Free spins stayed in the account after I logged out.
On my tablet, support did not overpromise, just explained the next step this time.
The result was small, but the process made sense
I cancelled one withdrawal and the…
I cancelled one withdrawal and the balance returned right away for me
Won a little on mobile and saved the…
Won a little on mobile and saved the game after on mobile.
Not a perfect session, my contact form message became an email reply that afternoon before I left.
That is the part I actually cared about
Small wins added up enough for a…
Small wins added up enough for a cashout test this time. Not a perfect session, the bonus page was plain, but the main terms made sense. I checked the history after and it still matched
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