TopQuote Reviews 

516
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

As my life insurance policy was nearing it’s end date, I decided to take out a new one. Top Quote dealt with everything from start to finish and communication was excellent. Plus, the price I’m paying... See more

Company replied

Rated 5 out of 5 stars

Although dealing with any insurance policy is very time consuming it was done by very polite and informative guys at a time that was convenient for me. Everything has been clear and informative. Than... See more

Company replied

Rated 5 out of 5 stars

Top Quote for the past few years have supported a local Manchester/Salford children's charity. As CEO of Wood Street Mission, I would like to thank everyone involved for their continued support of ou... See more

Company replied

Rated 5 out of 5 stars

Tan was super helpful and explained thing in a way I could understand. He was very patient with me especially as I didn’t always understand some concepts. He was also personable and charming to speak... See more

Company replied

Company details

  1. Life Insurance Agency

Written by the company

TopQuote is a multi-award-winning leading UK insurance broker that provides thousands of people with tailor-made Legal & General policies.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

516 reviews

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No recent history of asking for reviews

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4.3

All reviews

(516)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab!

Fab! Really helpful and easy process :)

May 15, 2024
Unprompted review
TopQuote logo

Reply from TopQuote

Thanks Lyd! We are really happy that you have found the service helpful. If you need any further assistance please get in touch!

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Rated 5 out of 5 stars

Helpful !!!!

April 29, 2024
Unprompted review
TopQuote logo

Reply from TopQuote

Thank you Tracey for taking the time to leave your review.

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Rated 1 out of 5 stars

Yes,they call me everyday about…

Yes,they call me everyday about upgrading a policy. Sometimes several times a day. They are dreadful and should be reported for harassment. I have reported them and begged them to stop calling me.

April 25, 2024
Unprompted review
TopQuote logo

Reply from TopQuote

Dear Peter,

We sincerely apologise for any inconvenience caused by the communications from TopQuote regarding your Legal & General policy. Please understand that Legal & General had previously informed you about TopQuote assuming responsibility for the service of your existing coverage, hence the need for contact.

We have no record of you requesting to be removed from our system, as we would have complied immediately. Please be assured that your information has now been removed and that you should receive no further contact.

Kind regards,

TQ Customer Services

Rated 5 out of 5 stars

Very helpful

Very helpful, friendly staff
did not pressure Into purchasing any policy, just gave price Of what willing to pay monthly told me what the policy covered and much the payment would be

April 24, 2024
Unprompted review
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Rated 1 out of 5 stars

Awful

Awful - most of the reviews online will be fake set by the company themselves. Very aggressive practises. I would recommend blocking their number.

April 11, 2024
Unprompted review
TopQuote logo

Reply from TopQuote

Dear Anon,

We are sorry to see such a negative review and we invite you to contact us to discuss your grievance.

TopQuote have been trading for nearly 25 years helping thousands of clients find policies to suit their needs and all review's are 100% genuine.

Once again, if you would like to discuss the reasons behind your negative review please get in touch.

Kind regards,

TQ Customer Services

Rated 5 out of 5 stars

Great customer service

Great customer service very nice and friendly people made the process easy to understand was very happy with all the information I was provided and very happy with the policy I was provided just with everything was this easy

March 28, 2024
Unprompted review
TopQuote logo

Reply from TopQuote

Thanks Brian for leaving such a good review! It's great to see that you have found the service friendly and easy.

Rated 5 out of 5 stars

Taken through the whole process from…

Taken through the whole process from start to finish, all information explained and made clear to me. Offered me additional product that I had been considering and explained the benefits.

March 13, 2024
Unprompted review
TopQuote logo

Reply from TopQuote

Thank you Paul for your review, If you should need any further assistance, please get in touch.

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Rated 5 out of 5 stars

Top marks

Staff were polite and well informed and overall very helpful.

March 21, 2024
Unprompted review
TopQuote logo

Reply from TopQuote

Thank you Janet for taking the time to leave your positive review.

Rated 5 out of 5 stars

Superb!

Answer the phone straight away, every member is friendly, helpful and very polite. Superb service, always checking you have understood what is going on, no sales pitches. Best company I have experienced! Would definitely recommend to anyone. Thank you.

March 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Highly recommend

Topquote are very informative and friendly. They helped me learn of policies I could have in addition to other policies to cover myself after I've retired. Peace of mind knowing my family will get help if anything happened to me 😌

February 16, 2024
Unprompted review
TopQuote logo

Reply from TopQuote

Thank you Tracey for leaving such a detailed review. We really appreciate you taking the time to leave such a positive response and we are happy to have helped you and your family!

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