top-smileReviews 

505
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers are highly satisfied with the product's effectiveness, noting its ability to remove plaque and stains with ease, often providing instant and impressive results. Many people highlight the product's quality and user-friendliness, emphasizing that it's painless and simple to operate, even for sensitive teeth. Reviewers also frequently praise the excellent customer service, with staff members being described as helpful, responsive, and efficient in resolving issues. However, some customers experienced issues with product durability, reporting that their items stopped working after a short period, and a few also noted slow communication from customer service. A small number of people also felt the product made their teeth rough or produced a scratching sound, leading to concerns about enamel damage.

What people talk about most

Product

Clients share positive opinions on the product, with many reviewers finding the ultrasonic tooth cleaner to... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the effectiveness of... See more

User experience

People report positive experiences with user experience, consistently finding the product easy, painless, and... See more

Customer service

Customers had positive experiences with customer service, often describing it as excellent, brilliant, and... See more

Value for money

Consumers find the value for money to be positive, with many reviewers stating that the product is worth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After buying lots of gimmick items seen advertised in past, I was very sceptical about yet another item that won’t live up to what they say. Boy how wrong was I this machine is excellent does exactl... See more

Rated 5 out of 5 stars

This is amazing! Totally blew my mind how well this works folks! It removes plaque and stains with ease and the best part it didn't cause any discomfort or pain AT ALL i have sensitive teeth and I hav... See more

Rated 5 out of 5 stars

Fab! Had some tea and coffee stains and some staining around each tooth I was embarrassed about. This thing sorted my teeth on first and second go. Delighted saved an expensive trip to hygienist and... See more

Rated 5 out of 5 stars

One online product that really works. I was totally surprised with the outcome of Top-Smile Ultrasonic Tooth Cleaner. I am a smoker and a tea drinker and it took tartar and stains off the first... See more


Company details

  1. Beauty Product Supplier

Written by the company

At-home dental teeth cleaning system designed to effectively remove plaque, tartar, and other teeth build ups to maintain healthy oral hygiene. Introducing the all new Ultrasonic Tooth Cleaner with a smart sensor. It uses high frequency waves to remove stains and polish your teeth.


Contact info

4.8

Excellent

TrustScore 5 out of 5

505 reviews

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4-star
3-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.8

All reviews

(505)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

Genuinely very impressed

Genuinely very impressed.
I am genuinely impressed with the ultrasonic cleaner. I'm ashamed to say, I have neglected my teeth a bit since losing my NHS dentist. The ultrasonic cleaner has completely cleaned my teeth and removed all tartar, plaque etc. I was worried my teeth had gone too far but my word, my teeth have never looked so good. I've been able to remove every single bit of build up. I also bought the tooth whitening powder, which I think is helping although not sure I've given it enough time yet. The ultrasonic cleaner was instant though, worth every penny. It's paid for itself several times over. My wife has also used it, her teeth were fine anyway but she was able to remove some plaque too and I genuinely believe we will not need to see the hygienist. We combine this with a water flosser and electric toothbrush and are really happy with the results. I absolutely recommend the ultrasonic cleaner.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

Super pleased

Super pleased
I was a little skeptical, as sometimes adverts can be a litte deceptive, and though I didn't have a large build up of plaque I could still see a huge difference the ultra sonic cleaner made. Made up super happy and incorporate the use every couple of days. Thankyou.

February 10, 2026
Unprompted review
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Rated 5 out of 5 stars

Great company

Great company. Bought my Top Smile ultrasonic tooth cleaner around 8 months ago, I was very sceptical but thought I would give it a try, wasn't expecting very much, I have been so disappointed in the past with the claims of some companies. How refreshing to have chosen Top Smile and find it actually does just what it claims to do. Gets rid of unwanted Plaque/ Tarter stains with hardly any effort. Three different heads to put on to make it easy. A very thin one to get the in-between teeth stains and a head to eliminate bigger yellow brown stains. It’s remarkable how it works, you can see the stains are like dissolving, and you're left with stain free teeth just like the dentist. Plus, I have yet to use on the Super strong mode as the normal and middle mode does the job perfectly for me. Five modes to choose from. Takes a bit of practice to get into doing the backs of teeth, a bit awkward at first, but soon got the hang of it. No pain, stops if touches your gum. Maybe a little sensitive for a couple of hours, especially if you use too long. My best buy in 2025.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible!

Was skeptical at first, but after looking at the great reviews I decided to give it a try. So glad I did! I was mainly concerned about my lower front teeth after some plaque build up. The plaque is now completely gone and my teeth look so much better!! No pain and it's just a great little device to use. It's so hard to find a dentist, or it's too expensive if you go private, so in the meantime this ultrasonic teeth cleaner will really help out. Worth every penny, so far!

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!
I was convinced this would not work but was truly amazed how good this was at removing all plaque and stains .
My teeth look fantastic now now !
Would highly recommend…. In fact my son and sister have just purchased one !

January 30, 2026
Unprompted review
Rated 5 out of 5 stars

Impressive all round

First of all, the ultrasonic cleaner is excellent and the day after using it I cancelled my £70 hygienist appointment. This will be a big money saver in the long run. Secondly I'd like to compliment Yam on excellent customer service after a small hiccup with another order item. I'm actually going to say that the customer service exceeded my expectations. I highly recommend the products and professionalism of this company.

February 7, 2026
Unprompted review
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Rated 5 out of 5 stars

Great product

Fast delivery. its a fantastic product! It is very easy to use and I can see a slight improvement to the colour of my teeth after two uses.

February 3, 2026
Unprompted review
Rated 5 out of 5 stars

It works great on stubborn Brown stains…

It works great on stubborn Brown stains
Can't believe how good this device was. I had a brown stain on my tooth which was noticeable on the side of my teeth. Used all sorts of stain removal toothpastes for about 2 months brushing twice a day and still it wouldn't go away. Gave this tooth cleaner a go and within minutes it removed the stain . However, inbetween my teeth there is still signs of where I never flossed so I will keep trying with this amazing device and hope I can get them white again. I don't have any plaque on my teeth right now so I can't comment about that. Otherwise completely happy! 😊

January 14, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent

Excellent
I’ve had this for a few years name and is a god send works great on plaque
Couldn’t be with out it

January 28, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Product!!

I bought this plaque remover last year as I get a bad build up of plaque at the back of my bottom front teeth & it is a game changer.
When you use it you can see the plaque being broken down as the metal scraper touches it. You don't have to push or scrape at your teeth so you can't actually feel it working, you just see it!!
I use it once a month now & I'm very happy.

July 17, 2025
Unprompted review
Rated 2 out of 5 stars

Delivery was fine, looks good but doesn't work

Delivery was fine although it arrived at 11.30pm (not the sellers fault) I used on a few settings and it did nothing but make a nasty scratching sound. I decided to stop as it sounded horrible, now I'm sitting here rubbing my teeth and they are no longer smooth like enamel, just rough like chalk. Really worried, I wouldn't bother.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Omg I received my top-smile ultrasonic…

Omg I received my top-smile ultrasonic tooth cleaner today and it was bloody brilliant. I tried it straight away after receiving it and it works so well , it removed most of my plaque and cleans my teeth perfectly. The best product I ever bought online . I highly recommend it . Love it 🥰 now I can smile with full of confidence 😊

January 26, 2026
Unprompted review
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Rated 5 out of 5 stars

I will cut the long story short

I will cut the long story short. So after a couple of weeks of no product,evri confirmed they had "lost it in their network." I contacted Top Smile and delt with Yam who was super helpful and had another one sent out to me no problem,top marks for customer service.
The plaque remover itself,ohhhh my god is amazing I have had nicotine stains for ages and had tried numerous toothpastes whiteners etc so was a little skeptical about this but all I can say is wow,I only wish I had taken before and after photos.
So thank you Yam x

January 14, 2026
Unprompted review
Rated 1 out of 5 stars

Item broke, customer service slow

Initially loved it but then the item broke, would charge but wouldn’t turn on. After contacting customer service they advised was after 1 year (1 month over) so nothing could be done. Slow communication too , so if purchasing please bare in mind only have the item for 1 year

January 17, 2026
Unprompted review

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