TopCV Reviews 9,325

TrustScore 3.5 out of 5

3.7

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many consumers found the staff to be professional, responsive, and helpful, often praising their ability to understand specific needs and deliver updated documents quickly. People frequently expressed satisfaction with the quality of the CVs, noting that they were well-formatted, professional, and effectively highlighted their strengths, leading to increased confidence in job applications. However, some people were dissatisfied with the service, citing issues with the user experience and the quality of the final product. A few customers reported that their CVs were not personalized, contained errors, or were not compatible with ATS software. There were also mentions of slow response times and a lack of follow-up from the company, with some feeling that their concerns were not adequately addressed.

What people talk about most

Service

Consumers find service to be ambiguous, with some reporting dissatisfaction due to unfulfilled promises,... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, professionalism, and... See more

User experience

Clients share ambiguous opinions on user experience. Many reviewers express satisfaction, noting that the... See more

Response time

People report ambiguous experiences with response times. While many customers praise the promptness, with... See more

Quality

Reviewers highlight ambiguous aspects of quality. Some customers were extremely satisfied, praising the... See more

Based on these reviews

Rated 4 out of 5 stars

I used TopCV to revamp my CV to match more with British employers after moving to Scotland on a spouse visa. My writer was very punctual when making necessary changes and formatted my CV to British st... See more

Company replied

Rated 4 out of 5 stars

I'm thoroughly impressed with TopCV! Their team is super responsive and addressed my queries in a timely manner. They took the time to review my CV, incorporated my feedback, and delivered updates li... See more

Company replied

Rated 5 out of 5 stars

Second time I have used TopCv over the years . Excellent service , easy to communicate with, they give drafts and then you can tailor it to your needs . Highly recommended whether starting out with a... See more

Company replied

Rated 5 out of 5 stars

Was very quickly matched with a lovely writer called Natalie who swiftly got to work improving my cv and crafting me a cover letter for my ideal job. My cv has gone from a list of bullet points... See more

Company replied


Company details

  1. Career Guidance Service
  2. Applicant Tracking System
  3. Employment Consultant
  4. Employment Search Service
  5. Resume Service

About TopCV

Information provided by various external sources

Promo Image

With our CV-writing services, you’ll get:

  • 1:1 support from your professional writer.

  • A custom, modern, industry-specific CV that tells your career story.

  • Double the interviews, guaranteed!

Ready to get started?

REVIEW MY CV FOR FREE
UPGRADE MY CV

Written by the company

The U.K.’s #1 CV writing service
TopCV gets you hired faster with a job-winning CV.

Contact info

3.7

Average

TrustScore 3.5 out of 5

9K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Excellent work

Crafted a compelling and professional online presence for me.
The content is engaging, well-structured, and effectively showcases my skills and experience

August 31, 2025
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Reply from TopCV

Hi Michael,

We’re thrilled to hear that you’re pleased with your new online presence! It’s wonderful that the content highlights your skills effectively while keeping it professional and engaging.

Thank you for sharing your experience with us.

Rated 4 out of 5 stars

Happy

I used TopCV to revamp my CV to match more with British employers after moving to Scotland on a spouse visa. My writer was very punctual when making necessary changes and formatted my CV to British standards.

August 30, 2025
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Reply from TopCV

Hi Kristi,

We’re so glad to hear that your CV revamp experience with TopCV went smoothly! It’s great that your writer was punctual and able to tailor your CV to British standards after your move.

Wishing you all the best with your job applications in Scotland.

Rated 5 out of 5 stars

So happy with my new CV and supporting…

So happy with my new CV and supporting documentation. The person who worked on it did a fantastic job and was very quick in turning it around. Please don't think you can send them your CV and they work miracles with it, you will need to complete a questionnaire (essential for them to accurately update your CV).
I was sceptical at first and thought am I doing the right thing spending the money. I did not need to worry and would advise anyone to use TopCV.
I would like to know who was the person who worked so hard as I would have liked to thank them by name.

August 28, 2025
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Reply from TopCV

Hi Andrew,

Thank you for such thoughtful feedback! We’re so glad to hear you’re happy with your new CV and supporting documents, and that the quick turnaround made a difference for you.

I’ll make sure your appreciation is passed along to the writer who worked on your CV so they know the impact they had.

Rated 5 out of 5 stars

The second time using the company

The second time using the company. I was worried the first time in spending so much but they pimped my CV and i landed a big wage increase as well as better job. 4 years down the line my CV needed tweaking and they were the company i trusted soi it was a "no brainer". They delivered and now its out there and awaiting a bite and all that goes with it. Thanks guys again and as they say any money spent on your future is money well spent.

August 22, 2025
Unprompted review
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Reply from TopCV

Hi Kevin,

Thank you for sharing your experience with us again! We’re so glad to hear that your first CV brought such positive results and that you chose to return when it was time for an update.

Wishing you the very best in your job search and continued success in your career journey!

Rated 5 out of 5 stars

Michael at TopCV did a first class job…

Michael at TopCV did a first class job on my CV, which lacked impact. He kept me informed and involved every step of the way and I am very pleased with the result! Would recommend.

August 23, 2025
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Reply from TopCV

Hi Lorna,

We’re thrilled to hear that Michael was able to make such a positive impact on your CV and kept you updated throughout the process.

It’s wonderful to know you’re pleased with the results and would recommend our service.

Thank you for sharing your experience.

Rated 2 out of 5 stars

Not worth the money

Not worth the money, given that they just use ChatGPT which you can do yourself. When paying over £150 for a CV, you'd expect an actual expert to help you, or at least an actual person to be writing it. had to spend hours re-writing it myself.

June 17, 2025
Unprompted review
TopCV logo

Reply from TopCV

Hi Chris,

Thank you for your feedback, and we sincerely apologize for the experience you’ve had.

One of our team members will be reaching out to you directly to address your concerns and provide further assistance. We truly value your input and want to make this right for you.

Rated 1 out of 5 stars

Terrible experience

Terrible experience, first they gave a writer who just used ChatGPT. which was terrible, and bad writing. Just general stuff literally no effort. Next they gave a writer who is using AI, but at least put some effort to the CV. anyway, I think now you just use chatgpt and do it for free rather than this nonsense. Now they also have a hidden charge of $18, and there is no way to cancel it on their website. No support to answer, just literal scam. I used the top premium service around $300 and got such poor written CV, you can do it better with AI now. Never use it. Never ever ever ever use this terrible service!!!!!

August 15, 2025
Unprompted review
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Reply from TopCV

Hi,

Thank you for sharing your feedback. We were unable to locate a purchase under your details, so we kindly ask you to email us at support@topcv.com with your concerns.

Our team will be happy to look into this further and assist you directly.

Rated 1 out of 5 stars

Giv free trile

Giv free trile

August 16, 2025
Unprompted review
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Reply from TopCV

Hi,

Thank you for your feedback. We couldn’t locate any purchase under your details, so we kindly ask that you email us at support@topcv.com with your concerns.

Our team will gladly review this and provide the necessary assistance.

Rated 4 out of 5 stars
TopCV logo

Reply from TopCV

Hi Adeolu,

We’re so pleased to hear you enjoyed our quick response and delivery time! Your satisfaction means a lot to us, and it’s great to know we met your expectations.

Thank you for sharing your positive feedback with us.

Rated 5 out of 5 stars

Very effective work with my writer…

Very effective work with my writer (Thank you,V.!!) and a very friendly team!
All my questions have been answered in time.
I can highly recommend TopCV!

July 29, 2025
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Reply from TopCV

Hi B.L,

Thank you so much for your kind words! We're delighted to hear that working with your writer and our team was such a positive experience.

Your recommendation means a lot to us!

Rated 5 out of 5 stars

TopCV was top!

Thank you, TopCV, for your exceptional customer service and the outstanding rewriting of my CV. I now feel confident that my skills and work history are presented in the best possible light. The entire process was seamless, and I was extremely satisfied from start to finish. Thank you once again!

August 6, 2025
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Reply from TopCV

Hi Klay,

Thank you for the wonderful feedback! We're delighted to hear that you're happy with the results and that the process felt seamless for you.

Your confidence and satisfaction mean the world to us.

Rated 5 out of 5 stars

Great customer service

Great customer service. I am satisfied with the timely response and prompt support from my personal writer. The professional documents were written to perfection.

August 4, 2025
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Reply from TopCV

Hi Rilwan,

Thank you for your kind words! We're thrilled to hear you were satisfied with the support and the quality of the documents provided by your personal writer.

Your satisfaction means everything to us.

Rated 5 out of 5 stars

Quick response

Quick response, clear understanding of skills and job type sought

August 1, 2025
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Reply from TopCV

Hi Natalie,

Thank you for your review! We're glad to hear you received a quick response and that the service aligned well with your skills and job goals.

Your support means a lot to us.

Rated 5 out of 5 stars

Great service

Great service , very -romps and came up with some excellent ideas, recommend

July 29, 2025
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Reply from TopCV

Hi Simon,

Thank you for your review! We're glad to hear you had a great experience and found the ideas helpful.

Your recommendation means a lot to us.

Regards,
Team Helpdesk

Rated 1 out of 5 stars

Avoid TopCV

Avoid TopCV – Incompetence, Poor English, and Zero Accountability

I strongly advise against using TopCV.

Despite multiple emails and complaints, the quality of service was shockingly poor. The writers demonstrated a lack of understanding of professional CV standards, and their English was so subpar that I had to rewrite most of it myself. It would’ve saved me time and frustration to write my own CV from the beginning.

The process required heavy management on my part — I had to chase responses, clarify basic points, and remind them of previous conversations. Even after lodging a formal complaint, nothing improved. Writers missed promised deadlines, customer care reassigned staff without notice, and I was repeatedly asked to give feedback before earlier issues had even been addressed.

TopCV promises collaboration with expert writers — this is absolutely not what I received. What I experienced was generic, error-filled output and poor comprehension of my industry or career goals.

Save your money. You’ll get better results editing your own CV using free resources online.

September 3, 2024
Unprompted review
TopCV logo

Reply from TopCV

Hi Shotime,

We’re truly sorry to hear about your experience and appreciate you taking the time to share such detailed feedback. We understand how frustrating this must have been and sincerely apologize for the inconvenience caused.

At the moment, we’re unable to locate a purchase linked to your review, could you please email us at support@topcv.com so we can look into this further and assist you directly?

Rated 5 out of 5 stars

Sam A restructured the whole CV and…

Sam A restructured the whole CV and concentrated on the more recent items

July 26, 2025
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Reply from TopCV

Hi Wjp,

Thank you for your feedback! We're glad to hear that Sam was able to effectively restructure your CV and highlight your recent experiences.

Your support is greatly appreciated.

Rated 5 out of 5 stars

Nora compiled a fantastic CV that…

Nora compiled a fantastic CV that showcased all my professional experiences and skills.

July 20, 2025
TopCV logo

Reply from TopCV

Hi Emma,

Thank you for the lovely feedback! We're delighted to hear that Nora delivered a CV that truly reflected your experience and skills.

Your satisfaction means a lot to us.

Rated 5 out of 5 stars

Easy process

Easy process, very good communication. Excellent result.

July 13, 2025
TopCV logo

Reply from TopCV

Hi Tina,

Thank you for the wonderful feedback! We're so glad to hear the process was smooth and that you were happy with the communication and outcome.

We truly appreciate your support.

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