The Agent with TopLine Insurance for my home and property here in Florida was polite and efficient. He found me a few top rated underwriters to compare pricing and coverage, with what I had been payi... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Sam was knowledgeable and delivered a quote which in current times was very good news. His courtesy went beyond good salesmanship. This is our second time with People's Trust since moving to Florida 1... See more
Company replied
We had a very good experience with TopLine Insurance! This was the first time we worked with a broker, but it won't be the last. We had over a 70% savings on our home insurance premium. The process... See more
Company replied
I recently replaced the roof on my house and started looking into new homeowner's insurance. I called many different insurance agency's for a quote. TopLine and Connie had the best rates and even mo... See more
Company replied
Company details
- #63 of 117 best companies in Insurance Agency
- #22 of 43 best companies in Auto Insurance Agency
- #7 of 11 best companies in Commercial Insurance Company
- #8 of 26 best companies in Home Insurance Agency
- #13 of 22 best companies in Life Insurance Agency
Written by the company
TopLine is Florida insurance the way it should be – easy and affordable. We’ll find the pricing, coverage, and service that’s perfect for you. You’ll get coverage that’s tailored exactly to your needs – not more than you need, not less. And, because our agents work with only those insurance carriers that meet our strict standards, you have peace of mind that you’re getting great service from a financially stable company at the most affordable price!
Contact info
162 Roberts Village Court, Suite 1402, 32259, Saint Johns, United States
- 561-599-5800
- customerservice@toplineinsurance.com
- toplineinsurance.com
4.7
Excellent
481 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Reply from TopLine Insurance
Hello, Ivonne! Thank you for such a review!
We are very happy that our team was able to help with your insurance needs and that everything worked out so well.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
Added someone on to my policy without…
Added someone on to my policy without my consent. When I called about the issue, the young lady I spoke to was very unprofessional and rude.
May 4, 2026
Reply from TopLine Insurance
Hello, Linton. We are very sorry that the experience with TopLine Insurance was less than satisfactory. At this time, our Customer Service Team is investigating this situation and looking for solutions.
If you have any questions in the meantime, please contact us here: https://toplineinsurance.com/contact-us/.
Thank you,
TopLine Insurance Team
My customer service guy was very…helpful and knowledgeable.
My customer service guy was very knowledgeable, and helpful he told me what I needed to do and I did it and everything worked out great.
April 30, 2026
Reply from TopLine Insurance
Hello, Josephine! Thank you for such a review!
We are very happy that our team was able to help with your insurance needs and that everything worked out so well.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
my rates went down!
April 28, 2026
Reply from TopLine Insurance
Hello, Barbara! Thank you for the review!
We are very happy that our sales team was able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
Reply from TopLine Insurance
Hello, Tashina! Thank you very much for your review!
Winston is an excellent member of the TopLine Team, and we are so happy Winston was able to help with your insurance needs.
And thank you for giving us a chance to work with you,
TopLine Insurance Team
Reply from TopLine Insurance
Hello, Carol! Thank you so much for the review!
We are very happy that our team was able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving us a chance,
TopLine Insurance Team
Samuel Clermont made the process easy…
Samuel Clermont made the process easy and understanding !!! A True Professional!!
April 23, 2026
Unprompted review
Reply from TopLine Insurance
Hello, Jay! Thank you very much for such a nice review!
Samuel is an awesome member of the TopLine Team with a great track record of helping our customers, and we are very happy Samuel was able to help with your insurance needs.
And thank you for giving TopLine a chance,
TopLine Insurance Team
We couldn't be more satisfied with Topline Insurance and Winston James
We had a very good experience with TopLine Insurance! This was the first time we worked with a broker, but it won't be the last. We had over a 70% savings on our home insurance premium. The process was quick and easy.
We felt especially grateful to have Winston James as our agent. He is very knowledgeable and a consummate professional.
April 19, 2026
Reply from TopLine Insurance
Hello, Vernon! Thank you very much for taking the time to write such a nice review!
Winston is an amazing member of the TopLine Team with an great track record of helping our customers, and we are delighted Winston was able to help with your insurance needs.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
Patricia our agent went above and…
Patricia our agent went above and beyond in finding us home owners insurance with a much lower cost than what our previous insurance company (Citizens) was going to charge us. Then she went to work on our auto insurance and even though our current auto insurance was the best for us we had her take over that as well.
April 21, 2026
Reply from TopLine Insurance
Hi, Gerald! Thank you very much for the feedback and taking the time to write such a nice review!
Patricia is an excellent member of our team with an impeccable track record of helping our policyholders, and we are very happy Patricia was able to help with your insurance needs and that everything worked out so well.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
Karen was so helpful
Karen was very kind, super responsive and gave me some great choices. What a breath of fresh air in customer service.
April 10, 2026
Unprompted review
Reply from TopLine Insurance
Hello, Gina! Thank you so much for the feedback and such a nice review!
Karen is an amazing member of our team and we are very happy Karen was able to help with your insurance needs and that everything worked out nicely.
And thank you for giving TopLine a chance,
TopLine Insurance Team
Friendly and professional service.
Prompt follow up and professional response. I'm very pleased with communication from the Topline representatives.
April 14, 2026
Reply from TopLine Insurance
Hi, Steve! Thank you very much for the feedback! We are very happy that our team was able to help with your insurance needs and that everything worked out well.
And thanks again for giving us a chance,
TopLine Insurance Team
You found the right insurance company…
If you’ve ever had issues finding insurance for anything and everything in life search no more! Ask for Patricia and she will find you exactly what you need at the best possible rate and won’t stop until you’re satisfied! 100/100 service every step of the way!
April 10, 2026
Unprompted review
Reply from TopLine Insurance
Hello, Judson! Thank you so much for the feedback and such a nice review!
Patricia is an amazing member of our team, and we are very happy Patricia was able to help with your insurance needs and that everything worked out so well.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
This company gives you the most…
This company gives you the most coverage for the money, and their agents are very professional
April 3, 2026
Reply from TopLine Insurance
Hi, Robert! Thank you very much for the feedback and such a nice review! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
100% connection with representative.
March 31, 2026
Reply from TopLine Insurance
Hello, Angelo! Thank you very much for the review! We are very happy that our team was able to help with your insurance needs and that everything worked out so well.
And thanks again for giving us a chance to work with you,
TopLine Insurance Team
Reply from TopLine Insurance
Hello, Juanita! Thank you very much for the feedback! We are very happy that our team was able to help with your insurance needs and that everything worked out nicely.
And thanks again for giving us a chance,
TopLine Insurance Team
Top Line insurance offered did not meet…
Top Line insurance offered did not meet JPM mortake underwriter requirements ref replacement cost vs actual cost.
March 22, 2026
Reply from TopLine Insurance
Hello, Michael. Thank you very much for your valuable feedback. At this time, our Customer Service Team is investigating this situation and looking for solutions.
If you have any questions in the meantime, please contact us here: https://toplineinsurance.com/contact-us/.
Thanks again,
TopLine Insurance Team
Samuel Clermont
Samuel Clermont, did a really good job listening to me and was able to save me some money and give me a good policy that covered my house did an excellent job
March 20, 2026
Unprompted review
Reply from TopLine Insurance
Hello, Bruce! Thank you so much for the feedback and such a nice review!
Samuel is an amazing member of our team and we are very happy Samuel was able to help with your insurance needs and that everything worked out nicely.
And thank you for giving TopLine a chance,
TopLine Insurance Team
Ms Karen Roscigno is the agent that…
Ms Karen Roscigno is the agent that helped my husband and myself to get insurance she is great of what she do. I will recommend her to all my neighbors and friends.
March 15, 2026
Reply from TopLine Insurance
Hello, Jose! Thank you so much for such a nice review!
Karen is an excellent member of our team with an amazing track record of helping our customers, and we are very happy Karen was able to help with your insurance needs and that everything worked out so well.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
The agent was very professional
The agent was very professional, she listen and make good suggestion, I felt very comfortable.
December 9, 2025
Reply from TopLine Insurance
Hi Beulah! Thank you very much for such a nice review! We are delighted happy that our team was able to help with your insurance needs and that everything worked out so well.
And thanks again for giving us a chance,
TopLine Insurance Team
Fantastic service
Connie was fantastic when we needed to get new car and home insurance after moving from GA to FL. She was knowledgeable, efficient and great to work with.
December 2, 2025
Reply from TopLine Insurance
Hello, Bridget! Thank you so much for such a nice review!
Connie is a fantastic member of our team with a great track record of helping our customers, and we are very happy Connie was able to help with your insurance needs and that everything worked out so well.
And thank you for giving TopLine a chance to work with you,
TopLine Insurance Team
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