bit embarrassing, deposited £12 twice thinking the first had failed since it didn't show for a few minutes. Messaged expecting a fight. Dan from the support team spotted both, said not to worry and re... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Came off another site because their checks dragged forever, so I tried this one on the reviews. Signup, two minutes. First deposit on Revolut, instant. Thought, finally. Then I went to withdraw my fir... See more
Money went pending on a £210 cashout and I left it, figured it was normal. Four days in I checked and the status had changed to 'on hold' with no email to say so. Messaged and was told they needed a s... See more
The reload bonus showed x45 and 5% table contribution, but that last bit was buried right down in the conditions. Only noticed after I'd played half the deposit on live roulette.
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Deposited £30 on PayPal and the bonus…
Deposited £30 on PayPal and the bonus just didn't activate. Paige on support told me there was a tick-box I was meant to use, which didn't appear anywhere on the mobile version.
Came off another site because their…
Came off another site because their checks dragged forever, so I tried this one on the reviews. Signup, two minutes. First deposit on Revolut, instant. Thought, finally. Then I went to withdraw my first £150 and a verification kicked in they hadn't mentioned: ID, address, and proof of income. I get it, but it only appeared at cashout, never at deposit. Took two days and they asked for the same document twice. Ended up much the same as the last place, or near enough.
Went to withdraw £25 to Revolut and…
Went to withdraw £25 to Revolut and that method had gone from the options that week. Had to use a bank transfer and it took twice as long to land.
The weekly cashback was meant to land…
The weekly cashback was meant to land on Mondays but had no date or amount stated anywhere. Waited two Mondays and nothing came, not even a line to say why.
bit of a mess
bit of a mess, this. Deposited £35 on Revolut, no bother, that went in straight away. The trouble was the cashout: the amount went pending, then review, then back to pending, round and round. Raised case #6033, told it was a routine source-of-funds check and to send a payslip. Sent it. 48 hours, they said. It's been a week and there's neither the money nor a word on why it's taking this long.
they wanted photo ID
they wanted photo ID, a utility bill and a selfie. Sent it all Monday morning, and two days later they asked for the same bill again because the date was apparently cut off.
KYC passed on ticket #18427 but the…
KYC passed on ticket #18427 but the money still didn't move.
barely any live tables open past…
barely any live tables open past midnight. For a casino that puts it on the front page, finding a free seat during my lunch break was next to impossible.
barely any live tables going at 1am
barely any live tables going at 1am, near enough none.
The date filter on the history counted…
The date filter on the history counted wrong: put in the 1st to the 14th and it mixed in movements from February. Made it hard to keep track of what I'd deposited.
Cashed £30 on the Sunday evening
Cashed £30 on the Sunday evening, and by the next day the request wasn't in the withdrawal list at all. The balance didn't show it either, held or returned. Nowhere.
deposited £55 twice because the first…
deposited £55 twice because the first didn't show for ten minutes and I assumed it failed. Support saw the double and refunded it, but it took the whole weekend to land back.
Button hidden behind the keyboard.
tried the time-out and it cancelled…
tried the time-out and it cancelled instantly, so what's the point.
bit embarrassing
bit embarrassing, deposited £12 twice thinking the first had failed since it didn't show for a few minutes. Messaged expecting a fight. Dan from the support team spotted both, said not to worry and refunded the duplicate, explained the delay was on the card processor's side. Took six days to land back on the bank though, and in the meantime I was down more than I'd planned to be. Handled all right in the end, but the ten-minute gap where a deposit just doesn't appear is asking for exactly that mistake.
Barely any live tables open past…
Barely any live tables open past midnight. For a casino that puts it on the front page, finding a free seat in the Tesco queue was next to impossible.
Deposit showed twice
Deposit showed twice, took three days to get the duplicate back.
Been all afternoon waiting on the…
Been all afternoon waiting on the withdrawal without a single update.
Money went pending on a £210 cashout…
Money went pending on a £210 cashout and I left it, figured it was normal. Four days in I checked and the status had changed to 'on hold' with no email to say so. Messaged and was told they needed a source-of-funds document, which they'd never requested, just quietly parked the withdrawal waiting for it. Sent a payslip, cleared five days after that. If I hadn't gone looking I reckon it'd still be sat there, and that's the part that annoyed me.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








