I had a certain issue during my last online shopping experience on topshoezone. After reaching their live chat support, they were replying fast actually, but I felt they didn't really understand... See more
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See what reviewers are saying
I had a great experience with Alero! He promptly reached out to me to address my concerns and was incredibly helpful throughout the entire process. Alero went above and beyond to provide solutions and... See more
Although i made an error at my end, you made sure that my needs were met and corrected. I am truly very grateful to you and the team for the exceptional assistance required! Be well and sta... See more
They emailed me more than 15 times requesting that I delete my review, promising a refund within 7 days. However, it has now been over 2 months, and I have not received any refund. They have been lyin... See more
4.3
Excellent
206 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Helpful report
They resolved my issue to my satisfaction and BOB was very helpful in refunding my original subscription fee. I would recommend them to anyone but my circumstances was influential in my decision.
June 8, 2025
Unprompted review
Customer service delivery
Customer service delivery
On time and detailed information provided to customer and top notch customer care service
May 31, 2025
Unprompted review
Imani is in touch and helping to…
Imani is in touch and helping to resolve the issue, Helpful Support, Issue is being handled well, Thank You!
May 29, 2025
Unprompted review
False advertising resolved
It started with false advertising from an advertisement for a phone to buy but the agent explained what it was for and how to use the credit and offered assistance with this so that I can get some value out of the nightmare experience.
May 26, 2025
Unprompted review
my request for my refund it took so…
my request for my refund it took so long. till now theres no refund, i dont receive anything, im so dissappoint, before i receive my refund i need to this for you to finalize my refund? this is crazy,and beside i didnt join here, and then theres amount in my go time bank account was deducted by your site.. this is crazy how long i will wait for me to receive my refund. tsk ! it took almost month now til now theres no refund.
May 25, 2025
Unprompted review
Daisy takes initiative with the…
Daisy takes initiative with the situation
May 23, 2025
Unprompted review
Claire est en contact et m'aide à…
Claire est en contact et m'aide à résoudre le problème
May 22, 2025
Unprompted review
Thank you for attending my matter and…
Thank you for attending my matter and prioritizing your clients claim
May 20, 2025
Unprompted review
My issue was resolved quickly and with…
My issue was resolved quickly and with understanding by Ann, I greatly appreciate her help.
May 17, 2025
Unprompted review
I addressed my concern to Kenny and…
I addressed my concern to Kenny and they took action right away. Resolved my issue well.
May 17, 2025
Unprompted review
Bob was a great help in handling my…
Bob was a great help in handling my enquiry. Thank you
May 10, 2025
Unprompted review
Very bad I've never worked with you…
Very bad I've never worked with you before but u already deduct my money
May 1, 2025
Unprompted review
I’m just wondering why I’m into this I…can’t remember that I order something or get to pay without getting anything.I just please want my money back. Thank you and more power to your company 🙏
I’m just wondering why I’m into this I mean this
February 12, 2025
Unprompted review
Good customer support by Kevin.
April 17, 2025
Unprompted review
They agreed to return the loaded money…
They agreed to return the loaded money and cancel my membership
April 11, 2025
Unprompted review
The Customer Service was prompt
The Customer Service was prompt. Special thanks to Kenny at Escalation Dept for his assistance. It was greatly appreciated.
April 5, 2025
Unprompted review
The people must know that the company is very good
The company is doing well because I joined the membership by mistake and they promise to refund me so this is a great job and they communicate with the client in a good manner
March 30, 2025
Unprompted review
They been very accomodating to my…
They been very accomodating to my request.
March 22, 2025
Unprompted review
Good ..........
March 19, 2025
Unprompted review
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