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Rated 4 out of 5 stars

I have a variety of sizes of these pads. I use the small ones the most, they are most stable in staying in position and have been enough to meet my stress incontinence needs. I rarely use the large... See more

Company replied

Rated 5 out of 5 stars

my reusable panty liner from topsy daisy took a lil over a week to arrive after my order, but that is normal for most anything I buy on Facebook these days - and with free shipping I'm good with that.... See more

Company replied

Rated 4 out of 5 stars

Shipping took a bit as it ships from China, this was a little disappointing but not the end of the world. I bought 2 of the Begonia one I believe, red is perhaps the wrong colour to attempt to see... See more

Company replied

Rated 3 out of 5 stars

I ordered these products in January, they arrived May 28. Had I known they were being shipped from China AFTER China was already in shut down, I would have never attempted to purchase these. I kept ge... See more

Company replied

Company details

  1. Health and Beauty Shop

Written by the company

Topsy Daisy makes reusable pads and panty liners from organic bamboo terry — no plastic, no polypropylene, nothing synthetic against your skin. Founded by Sue after disposable pads caused recurring skin irritation that disappeared within one cycle of switching. We serve women dealing with periods, incontinence, and postpartum needs. Every order includes free worldwide shipping and a 60-day money-back guarantee — even on used products. 16 total refunds out of every order we've ever shipped.


Contact info

3.9

Great

TrustScore 4 out of 5

29 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 4 out of 5 stars

Practical for minor leaks

I have a variety of sizes of these pads. I use the small ones the most, they are most stable in staying in position and have been enough to meet my stress incontinence needs. I rarely use the largest, my leaks are drips so don't need that extra padding. They last MUCH longer than 10 washes.

April 5, 2026
Unprompted review
Topsy Daisy logo

Reply from Topsy Daisy

Hi Mary,

Thank you so much for taking the time to share your experience — it means the world to us. 🌼

We love hearing that the small pads have become your go-to for stress incontinence. You're spot on: the right size for your flow makes all the difference in comfort and stay-put confidence, and it's wonderful that you've built a little rotation that fits your body's needs.

And yes — those bamboo terry pads are built to last well beyond 10 washes. With care, they'll keep showing up for you for 5+ years, which is exactly what we designed them to do: quietly, reliably, season after season.

If there's ever anything we can do to earn that fifth star — whether it's a question, a product suggestion, or something we could be doing better — we'd genuinely love to hear it. Just reply here or reach out anytime.

Thank you for trusting us with this part of your life, Mary. We're so glad you're part of the Topsy Daisy family.

Warmly,
The Topsy Daisy Team 💛

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Rated 2 out of 5 stars

Environmentally good, but in practice don't work

Cute design and a brilliant idea environmentally. In theory I support. However, from a practical perspective - these do not stay in place. I spend all day pulling the pad forward again, to feel 'covered'. You can't cycle in them (poppers). If you do buy, I'd recommend black rather than white - the white ones don't up clean. I've had these for years so know what I'm talking about, but I only use them now as back-up. I use Modibodi period pants - they are superb. TopsyDaisy have the right idea and I appreciate the efforts, but the design doesn't work.

February 6, 2022
Unprompted review
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Reply from Topsy Daisy

Hi RKB, thank you for the thoughtful and honest review — we appreciate you sticking with us over the years. You raise fair points. Our newer designs have improved snap placement for a more secure fit, and we always recommend our darker patterns for easier care. We're glad you support the mission even if the experience wasn't perfect, and your feedback has genuinely helped us improve. — The Topsy Daisy Team

Rated 1 out of 5 stars

Products are great but customer service…

Products are great but customer service is non-existent. I've been trying to get information about an order placed months ago. No response to emails and the online chat always just says 'there's no-one here please leave a message and we'll email you". Still no response. I understand Covid makes things difficult but a little communication goes a long way.

October 27, 2020
Unprompted review
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Reply from Topsy Daisy

Hi Lorraine, you're right — our customer service during that period fell far short of what you deserved, and we're sorry. COVID created challenges we weren't equipped to handle at the time, but that's no excuse for leaving you without answers. We've since completely overhauled our support process. We're glad you liked the products themselves, and we're sorry the experience around them let you down. — The Topsy Daisy Team

Rated 1 out of 5 stars

7 months, still not here

Order these in December, it's now the end of June, no order has arrived as of yet.

June 24, 2020
Unprompted review
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Reply from Topsy Daisy

Hi Heather, we're sorry your order never arrived — a 7-month wait is completely unacceptable. This happened during a period when our shipping from overseas caused serious delays, and we failed to communicate properly. We've since overhauled our fulfillment process. We're sorry we let you down. — The Topsy Daisy Team

Rated 3 out of 5 stars

Almost five months later...

I ordered these products in January, they arrived May 28. Had I known they were being shipped from China AFTER China was already in shut down, I would have never attempted to purchase these. I kept getting the same stock answer “they are on their way, here is tracking.” Tracking remained in pre shipment mode in China’s facility for months right up until they arrived (it still shows preshipment). Now for the product.... they’re wonderful!! Absorbent, stays in place and no leaks. For the stress, not being very clear and slightly manipulative to keep the order (kept insisting they had many orders and were backlogged until I realized it was an issue of China’s lockdowns and not a backlog in someone’s garage production room), and the stress of trying to cancel $100 worth of product I was certain I’d never see since it should have arrived three months before it did.... not likely to purchase from them again. They behave like a mom and pop, but are warehoused in a factory in China. Sketchy despite the quality product

June 6, 2020
Unprompted review
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Reply from Topsy Daisy

Hi Sharon, thank you for such a detailed and fair review. You're absolutely right that we should have been more transparent about shipping timelines and fulfillment. We completely understand the frustration, especially on a $100 order. We're glad the products themselves worked well for you — your feedback about communication and transparency helped us make real changes to how we operate. — The Topsy Daisy Team

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Rated 2 out of 5 stars

Follow up... they finally arrived

I posted a month ago that my product hadn’t arrived and it was almost 3 months since I ordered it. It arrived this week... almost 4 months later... so I wanted to add another review. I still think it’s ridiculous that it took so long. It sat in China for over a month, not sure if that was a covid thing or something else. It looks cute, haven’t tried them yet but at least the product looks as advertised although I wouldn’t order again due to the wait and looks like something I could likely make myself.

May 30, 2020
Unprompted review
Topsy Daisy logo

Reply from Topsy Daisy

Hi Leanne, a 4-month wait is completely unacceptable, and we're sorry you went through that. We've made significant changes to our shipping and fulfillment since then. We hope you enjoyed the products once they arrived, and we appreciate you coming back to update your review. — The Topsy Daisy Team

Rated 1 out of 5 stars

Waiting 3 months for the product

Waiting 3 months for the product. Anyone got anything recently...? Not answering emails, no shipping information...

April 12, 2020
Unprompted review
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Reply from Topsy Daisy

Hi Mira, we're sorry for the long wait and the lack of communication. That wasn't the experience you deserved. We've since made significant improvements to both our shipping times and customer support. — The Topsy Daisy Team

Rated 1 out of 5 stars

Ordered in January 2020

Ordered in January 2020 , it is now almost April still no item . They send tracking information that is bogus . I contacted paypal to get my money back .

March 19, 2020
Unprompted review
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Reply from Topsy Daisy

Hi Mary, we're sorry your order didn't arrive as expected and that the tracking didn't provide clarity. We understand why you escalated through PayPal — you deserved better communication from us. We've since overhauled our shipping process. — The Topsy Daisy Team

Rated 1 out of 5 stars

Still waiting

I placed an order on the 19th January 2020. It is now the 11th Match and I still haven’t received my order. I emailed the company but have not had a reply. I am beginning to feel concerned. Usually I get lots of emails offering their products but have had none of late. Looking at some of the reviews I am beginning to wonder if they have gone out of business.

March 7, 2020
Unprompted review
Topsy Daisy logo

Reply from Topsy Daisy

Hi Jane, we're sorry for the worry and the long wait. We were absolutely still operating, but our communication during that period was inadequate — you deserved timely updates. We've since improved our shipping and support processes significantly. — The Topsy Daisy Team

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Rated 1 out of 5 stars

I have never received my order

I have never received my order, and the company is not willing to reimburse.
I really do not recommend that you buy from them since there is no customer service at all. I understand the package might have been lost by the post office and they might not be at fault, but it is not the clients’ fault either. In the end, I paid for an item I have never received. This is how you lose your clients.

March 3, 2020
Unprompted review
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Reply from Topsy Daisy

Hi Audrey, you make a completely fair point — when a package is lost, the customer shouldn't bear the cost. We're sorry that was your experience. We've updated our policies and processes since then to better handle delivery issues. Thank you for the honest feedback. — The Topsy Daisy Team

Rated 2 out of 5 stars

Uncomfortable

Cheap, but very uncomfortable. I bought a set of these with bigger and smaller ones. None of them I am happy with. I bought some more expensive ones online as well and they really were worth spending the extra money on. The fabric of topsy daisy tends to fold on the inside and there is no way to get it straight again. Also, do not try cycling with these. It feels like sitting on a big piece of cloth. Love the idea of reusable pads, but do yourself a favor, spend some more and get some proper ones.

February 25, 2020
Unprompted review
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Reply from Topsy Daisy

Hi Suzanne, thank you for giving reusable pads a try and for the honest feedback. You're right that fit and comfort are everything with this kind of product. We've continued to improve our designs based on feedback like yours, particularly around how the pads stay in place. We appreciate you supporting the reusable movement. — The Topsy Daisy Team

Rated 1 out of 5 stars

The white pads are poor in quality

The white pads are poor in quality, which is a shame as the colourful ones are fine. Tghe white ones are supposedly good for 10 washes, but on a 40 degree wash, which is lower than you want it even, they shrank and whilst I made them last three washes, I had to then throw them away, as they became useless. Such a shame, as the comcept is good. Sending them back is just too expensive, so you're in a catch 22 situation
Customer Services not very client friendly!

February 24, 2020
Unprompted review
Topsy Daisy logo

Reply from Topsy Daisy

Hi Esther, we're sorry the white pads didn't hold up — that's not the quality we aim for. You shouldn't have to choose between return costs and a product that isn't working. We appreciate you sharing this, and feedback like yours has helped us improve our materials and care instructions. — The Topsy Daisy Team

Rated 1 out of 5 stars

I ordered my product Jan 2-

I ordered my product Jan 2, 2020 and it is now Feb 13, 2020. I have made attempts to remedy this situation but I get the same response that it is in transit. I also asked about China and what they told me that I should have called. Really? Why not just put it on your site, no one should have to call as to where a product is made. I’m very disappointed with their service and accountability. I think they are some kind of scam.
UPDATE- I just sent an email only to tell me it’s in transit and have a tracking number. I went to the USPS site and my package is in transit that it is pin transit the last where it was San Francisco on the 6th of Feb. they are rude and crappy Customer Service.

February 13, 2020
Unprompted review
Topsy Daisy logo

Reply from Topsy Daisy

Hi Lisa, we're sorry for the frustration — you deserved clear information about shipping origins and realistic delivery timelines from the start. We understand how that lack of transparency eroded trust. We've made changes to be more upfront with our customers. Thank you for sharing your experience. — The Topsy Daisy Team

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Rated 2 out of 5 stars

Not As Expected

They are shipped from China, which they don't appear to mention anywhere. It takes a long time to arrive. After trying two, I found them very comfortable, but since they snap on and don't adhere to underwear, they slip and turn and I didn't feel I could trust them. To return for refund would cost about what I paid for them.

February 7, 2020
Unprompted review
Topsy Daisy logo

Reply from Topsy Daisy

Hi Janet, you raise fair points about shipping transparency and the snap design. We've worked on improving how our pads stay in place, and we're more upfront about shipping now. We appreciate you trying a reusable option and giving us honest feedback. — The Topsy Daisy Team

Rated 1 out of 5 stars

These goods haven't arrived

These goods haven't arrived. They were supposed to have been delivered at my local Argos store but they have no record. I spent over $100 and Topsy Daisy say it's my responsibility to get Royal Mail to own up to not delivering in it but there is no facility on the Royal Mail tracking page for this.

I am recently widowed and took a risk with this investment hoping to contribute to a more sustainable future. I feel totally ripped off.

January 20, 2020
Unprompted review
Topsy Daisy logo

Reply from Topsy Daisy

Hi Catherine, we're truly sorry. Regardless of what happened with the delivery, you came to us in good faith and we should have done more to make it right. We understand how frustrating and hurtful that experience was. We've since changed how we handle delivery issues — the customer should never bear the burden of a lost package. — The Topsy Daisy Team

Rated 2 out of 5 stars

Decent Quality but the pads move around and cause stains

The cloth and product is good quality and absorbs well. The problem is that the liner itself moves around when you wear it and so it doesnt really protect your underwear from staining. That's kinda annoying and if it slips into the wrong place and stays there (ie if you walk or move around!) you would get stains on jeans/trousers in heavy flow.

Cute and comfortable product to use but as regards keeping your panties stain free, I've had better results using a wad of toilet paper :-/

December 22, 2019
Unprompted review
Topsy Daisy logo

Reply from Topsy Daisy

Hi Aoife, that's honest feedback and we appreciate it (the toilet paper comparison gave us a good laugh, even though we know it came from real frustration!). Keeping pads securely in place is something we've continued to work on. Thank you for giving reusable a try. — The Topsy Daisy Team

Rated 1 out of 5 stars

Company claims lifetime money back…

Company claims lifetime money back guarantee. 100 per cent money back guarantee at anytime after your purchase. They also say If you don't love their product we will give your money back, no questions asked. After I received my order I washed the products and tried them for several days. They did not work as they said. I contacted the customer service dept. and after several emails between us I was told that I voided the warranty by washing the items. Not only do they ask questions but charge to return items that have not been used or washed.

September 21, 2019
Unprompted review
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Reply from Topsy Daisy

i there, we understand your frustration — a money-back guarantee should be straightforward, and your experience wasn't. We've revisited our policies since then to make sure our guarantees are clear and fair. We're sorry this didn't meet your expectations. — The Topsy Daisy Team

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Rated 5 out of 5 stars

I wanted to try reusable panty liners…

I wanted to try reusable panty liners and have been happy with the 5 pack I got from topsy daisy. They are what I expected.

September 9, 2019
Unprompted review
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Reply from Topsy Daisy

Thank you, Sandy! We're so glad the liners are working well for you. — The Topsy Daisy Team

Rated 5 out of 5 stars

These are amazing! <3

These are amazing! So comfortable and absorbent, and actually more comfortable than the disposable pads that cost a fortune. Best adult purchase I have made yet. <3

August 13, 2019
Unprompted review
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Reply from Topsy Daisy

Thank you so much, Katy! "Best adult purchase" might be the best compliment we've ever received. We're thrilled you made the switch! — The Topsy Daisy Team

Rated 5 out of 5 stars

quality reusable panty liners

my reusable panty liner from topsy daisy took a lil over a week to arrive after my order, but that is normal for most anything I buy on Facebook these days - and with free shipping I'm good with that. Everything arrived as expected and its good to know I'm doing my part to minimize waste!

August 12, 2019
Unprompted review
Topsy Daisy logo

Reply from Topsy Daisy

Thank you, Sofie! We love hearing that you're happy with your liners and doing your part for the planet. — The Topsy Daisy Team

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