TopX Casino 

I'm writing to share my honest feedback after facing a frustrating and unresolved experience with your platform.

Ticket Number: 48028
Player ID: 8647677
Deposit Made: ₹5,000
Withdrawal Requested: ₹5,280
Pending Amount: ₹5280
Delay: More than 15 days
I have submitted all required documents, including my bank statement, and yet the withdrawal has still not been completed. Each time I contact customer support, I receive the same generic message:
"Your application has already been accepted and is undergoing additional review. I will now pass it on to my colleagues to expedite the review of your request."
Additionally, I have sent an email to your support team, but have never received a response. This lack of communication and transparency is extremely disappointing.
To be clear, this is not about a bonus or a favor — this is my own money, and the platform is delaying even a small amount of ₹280 without explanation. It makes users feel ignored and disrespected.
Given the lack of resolution, repeated scripted replies, and no email response, I’m beginning to seriously question the legitimacy of this platform. I truly hope this is not a scam.
I am keeping records of all communication, including screenshots and transaction history, and I will escalate this issue to appropriate consumer forums and regulatory bodies if it continues to be ignored.
I hope your team takes this feedback seriously and ensures that no other user has to go through the same experience.

Withdrawal problems

Unnecessary frize my account...I deposit 5k 25k every time...Diposit time everyone said I am here sir no problem contact me...but withdrawal time no one help me..... everyone said it's not my dipartment... please contact onather team...my money my withdrawal why you are hold my money....if any problem you see you will contact me....but no told me please wait 15 days 30 days....why?I diposit I loose 5k...Now I want withdrawal then once more diposit next day....why you are hold my money...very bad experience...
My Id is 5858559

I withdrawal my amount on 2nd July 2025 but it's been already 1 month still my amount is not credited my account and It's shown in app Amount withdrawal is successfully but not credited yet and I shared bank statement and official bank response but they don't have Responding properly and no one is responding and how many days it will take for my withdrawal amount and I can't able to reach ur Administration team and Who the hell ur Payment provider and finance team... It's my money but u didn't contacting me.. and VIP manager No one is responding and It's really disgusting and I have never seen this type of TopX.... VIP manager is All are Dead 🙏🥺

My game id : 9015982 , I deposited an amount of Rs. 1,000 today july 23 in 1:16 but now it is 9:48 pm It's been almost seven hours but the amount I deposited still hasn't arrived in my topx account. I even emailed this issue, but even then there was no response. If you do this, how can I trust you to play the game? I trusted you, but you made me lose faith. If this problem is fixed, I will continue playing the game, otherwise I will uninstall it.My friends and 10-15 people are playing this game and I will tell them to uninstall it too.

Worst withdrawal
I have forwarded the request to my colleagues, please wait. It will be reviewed within 72 hours. As a rule, all requests are processed much faster. This is your application ID incas you need update about this your request SUPP-46053.
Very careless worst game

Worst game ever my withdrawn is not on time it still shows processing
Application ID-SUPP-45642

Please do it fast or i will esclate this issue to police station

Sir, while withdrawing money, you are asking for 17 types of documents. What is the benefit of this to me? You are making me play a game and we are playing a game and when we make a deposit, there are no documents at the time of deposit.You ask for it and when I want to withdraw, I am not being given the withdrawal. This means that you will not give me the withdrawal and if you do this, people will lose faith in your topx.

I've made an account ( ID 8883722) with an email id earlier with my mobile number associated with it. I got some login issues so I made another account (ID 9108826) with email and unfortunately for verification I registered my same mobile number. Now the issue is from this account (ID 9108826), I'm not able to withdraw, because my mobile number is associated with this previous ( ID 8883722) account too. So, my humble request is to please deactivate my ( ID 8883722) so that I can confirm my mobile number on ID 9108826. Thank you.

Please revert soon, especially with a solution.

benn waiting my withdrawal money
my id 7557710
hello i been waiting for the withdrawal so long , the payment said it was successful but i didnt receive any. already contact all kau customer service but it didn't help at all. please do take this seriously, we are you customer. the things takes so long to manage , unacceptable. please make this right

sir,please solve my problem""My game id is 3987427. i made 2 withdrawlas yesterday ,,not one came ,,it show processing how can the withdrawal be so slow ..please help will get my moeny,,plese please please help me to get my moeny.

Don't play this game, because fake business,

Hello!
My casino ID is 6470070
On June 6th at 2025 at 17:31 I placed a withdrawal of 49,999. On June 7th morning the withdrawal has been reversed saying it's cancelled. Why is my withdrawal being cancelled unnecessarily after entering the right bank account details. account has been frozen again after placing withdrawals. Unfreeze my account and process my withdrawals.This not what I expected from such a huge platform. I would not refer any of my friends to play on your platform. I have also emailed my bank account details to security(@)topx.one. But still my withdrawals are being reversed again and again. Rectify my issue and process my withdrawals as soon as possible

deposit succesfull but withdrawal ke time id block ya freeze kar dete h

Finally, a casino that doesn't spam me with a thousand email a day. Just relevant offers and useful updates.

Withdraw took too long. Took like more than 10days and still saying undergoing review my problem . I don't understand

why my account frize. I send my all documents but not solve my problem. Please send me consulate contact number.

While I deposit money... No problem but while withdrawal money it show my account is frozen.. after I raised a issue they ask my id proof address proof deposit proof after all I sent ... Now they are saying 14 days to resolve this issue...

What really sets TopX apart from competitors is their loyalty program. The rewards get better the more you play, and I’ve already unlocked impressive bonuses just by playing my favorite games!

Super fun, I keep winning on the slots