Awful experience, and a scam!!
Placed an order for clothing - total price was £38.80. Everything about the sale made it feel like a UK website, the pricing was all GBP, including the basket summary. After the order was accepted, I got an email saying I had paid an amount in Chinese Yen. I checked the amount on xe.com, and that came back as £46! When I looked at my credit card, I saw I had actually been charged £50.55.
I wrote to the seller within 3 minutes of the sale completing explaining the issue and asking them to cancel the sale - they ignored my email. I wrote again a couple of times over the next three days, they ignored everything. They then sent me an email to tell me my payment had completed and goods would be shipped. I wrote back asking again to cancel the sale, per all previous emails - they replied to say too late as they were about to ship the items. I told them not to and cancel the order. Then they sent me another email telling me the order had been shipped (and "due to the shopping season, the logistics company is busy and the order will take longer to arrive".
What a load of crap!! I've reported them to my credit card company as a disputed sale.
Edit: 6 weeks later and no sign of the clothes I ordered. So they overcharged me, then didn’t deliver. Think I’ve been scammed.
Edit: Several weeks later I finally got compensation from the credit card provider.