In hoesty i have had the worst experience with this company but having just dealt with Qyaam Clark, he was very helpful and if all he said is correct, ill be happy at last. He was very clear and very... See more
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Review summary
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After months of emails and phone calls to TE regarding arrears and having no explanation we decided to make a formal complaint. The following day we received a call from Laura Monsellato, Customer Com... See more
I had a webchat with Qyaam Clark of Total Energies Gas & Power this morning and he was very efficient and helpful. The issues I needed resolving were all sorted out quickly. Qyaam was very quick at so... See more
Obtained answer to my problem within seconds. saved me so much time. Really appreciated the help from Oyaam Clark who did an excellent job for me.
Company details
About TotalEnergies Gas & Power (UK only)
Written by the company
We’re TotalEnergies Gas & Power, the UK's leading business gas and electricity supplier.
We have more than 30 years’ experience powering businesses of all sizes, so to find out how we can help yours visit https://business.totalenergies.uk/
or
Contact info
United Kingdom
- 08002761014
- totalgp.com
4.8
Excellent
9K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Reassurance
Someone has been contacting Total under my details pretending to be me to obtain information, Qyaam Clark has recognised this and has been so helpful and responsive to rectify this problem and has responded to me with urgency giving me peace of mind the matter has been dealt with and will continue to be monitored by Qyaam Clark. So polite and reactive.
May 27, 2026
Unprompted review
Account queries
The customer care representative, Qyaam Clark, was very helpful and was able to answer all my questions.
May 26, 2026
Unprompted review
Really polite and helpful quickly…
Really polite and helpful quickly sorted out my problem with no issues. Didnt have to wait online for ages the chat is very quick and you can speak to a real person whom was very helpful
May 26, 2026
Unprompted review
Great service answered query quickly
May 22, 2026
Unprompted review
Shameeg on WebChat was excellent
Shameeg on WebChat was polite, professional and extremely helpful
May 22, 2026
Unprompted review
Qyaam Ckark has made my query journey…
Qyaam Ckark has made my query journey easy, shared valuable information that helped me understand how to resolve the issue that one of our energy accounts has.
I am happy about the customer service provided!
May 22, 2026
Unprompted review
Qyaam Clark very sweet very helpful…
Qyaam Clark very sweet very helpful thanks
May 21, 2026
Unprompted review
Great Service
Qyaam Clark help me with a billing query. Was a few accounts to deal with, but Qyaam was fast, helpful and friendly!
May 21, 2026
Unprompted review
Sweetness was very competent and clear…
Sweetness was very competent and clear helping with a query I had
May 21, 2026
Unprompted review
Password reset assistance
Qyaam Clark served me. Quick, responsive, understood what I needed help with and sorted it within minutes. All good!
May 21, 2026
Unprompted review
Very good, helpful and patient
Very good and patient, very efficient, gave everything I needed and provided useful information and forms.
Qyaam Clark well done
May 21, 2026
Unprompted review
quick response from Qyaam Clark
quick response from Qyaam Clark. Polite and gave me the info I was looking for
May 21, 2026
Unprompted review
Christine has been brilliant today and…
Christine has been brilliant today and answered all my queries
May 20, 2026
Unprompted review
Shameeg the adviser on the Webchat
Shameeg the adviser on the Webchat, was extremely helpful in getting our new account set-up which only took a matter of minutes. Would really recommend this company and there customer services.
May 20, 2026
Unprompted review
Shameeg was very helpful
Shameeg was very helpful, answered my questions and updated what was required
May 20, 2026
Unprompted review
Great customer service
Great customer service. Qyaam helpe me and resolved my issue in seconds. Thanks a lot it's great when the service is speedy and kind
May 19, 2026
Unprompted review
Excellent service
Excellent service. Quick and very helpful from Qyaam Clark
May 19, 2026
Unprompted review
Qyaam Clark was most helpful and very…
Qyaam Clark was most helpful and very efficient at answering my query. Great service
May 18, 2026
Unprompted review
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