Unprofessional and timewasting-ordered an item worth £2.5k after agreeing a price, paid deposit 8 weeks ago, only to be told that it is £550 dearer. There was a mistake I am told- its a shame that mis... See more
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Had my front door and windows replaced. Although it took a bit longer than I anticipated, it was worth it! Easy and quick installation, all of the team I was in contact with were polite and professi... See more
Company replied
From start to finish Total Homes were fantastic. Great communication and an array of choice to suit all budgets. I paid a little bit more for a green cottage colour front door and its beautiful. Extre... See more
Company replied
Absolutely delighted with my full house transformation, 2 beautiful pvc doors front and back and 13 windows in total. The fitting team were FANTASTIC, and even with a few surprises behind the walls al... See more
Company replied
Company details
- PVC Windows Supplier
- also in
- Aluminum Frames Supplier
- Conservatory Specialist
- Door Supplier
- Double Glazing Installer
About Total Home NI
Written by the company
Who we are
We are window, door, garden room and conservatory fabricators and installers. Based in Belfast, we serve customers throughout Antrim, Ballymena, Belfast, Lisburn, Bangor, Portadown and Newry, Northern Ireland as well as the Republic of Ireland.
Visit our website
Home Improvements you can trust
We are accredited by an array of authorities. This includes GGF, BBA, SafeCert, BSI and more. With such a wealth of accreditations, we can ensure the very best quality for our homeowners.
Manufacturing Excellence
Total Home Improvements are in complete control of our fabrication process. Based in Belfast, we have a 20,000sq ft factory that houses all of our manufacturing capabilities. Selecting only the very best materials and using state of the art processes, we provide our customers with the very best. Being part of the UCS Design group, we have access to the very highest quality suppliers.
Amazing Brands
At Total Home NI we use the best brands available for your new home improvements. Whether you’re looking for aluminium windows, uPVC French doors, composite doors or aluminium bifold doors, we have the quality products you need.
Deceuninck - Spectus - Apeer - Palladio -Ultraframe - Guardian - Aluco - Stellar - Sapa - FreeFoam Book a Free quote
Customer Service is our Specialty
We’ll give you the expert support and advice you need throughout the entire process. From the start of the design process through to fabrication and installation, we’ll provide the support you need. We'll even be there once the project is complete with a comprehensive aftercare service.
Contact info
2 Advantage Way, Ballygomartin Road, BT13 3LZ, Belfast, United Kingdom
- 028 9072 9688
- sales@totalhomeni.co.uk
- www.totalhomeni.com
4.4
Excellent
114 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very polite and clean worker who…
Very polite and clean worker who installed our doors
October 27, 2026
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Let down
Unprofessional and timewasting-ordered an item worth £2.5k after agreeing a price, paid deposit 8 weeks ago, only to be told that it is £550 dearer. There was a mistake I am told- its a shame that mistake was not detected at the time of ordering. I refused to pay as it is a wholly unacceptable practice, wasting 8 weeks of time and is an abuse of trust. So be aware of this when dealing with them.
October 20, 2026
Unprompted review
Mixed level of service …
Good initial service prior to signing contract.
Poor communication throughout once deposit paid.
October 8, 2026
Excellent service from start to finish
Excellent service from start to finish, fitter was very pleasant and tidy, sales and technicians first class, my only gripe would be emails took longer than I would have liked to be replied too, but all in all a great experience and I would have no problem recommending this great company to anyone
October 3, 2026
Unprompted review
Reply from Total Home NI
Thanks so much for the great review! We’re really pleased you had a good experience from start to finish and that you were happy with the whole team. We appreciate the feedback on email response times too and will take that on board. Thanks again for the recommendation!
Staff were extremely helpful and…
Staff were extremely helpful and efficient work was carried out in a tidy manner we are well satisfied with overall service
October 6, 2026
Reply from Total Home NI
Thanks so much for the great review! We’re really glad you were happy with the team and that everything was carried out efficiently and left nice and tidy. We really appreciate your kind words and are delighted you’re happy with the overall service.
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Had my front door and windows replaced
Had my front door and windows replaced. Although it took a bit longer than I anticipated, it was worth it!
Easy and quick installation, all of the team I was in contact with were polite and professional. After care visit was excellent, nothing was a bother. Will be returning soon for my bi-folding doors 💫
September 4, 2026
Unprompted review
Reply from Total Home NI
Thanks so much for the lovely review! We’re really glad you felt it was worth the wait and that you were happy with the team, installation and aftercare. We really appreciate you choosing Total Home NI, and we’ll look forward to helping you with your bi-fold doors next! 😊
quality parts and installation at a…
quality parts and installation at a very good price
September 14, 2026
Reply from Total Home NI
Thanks for the great review! We’re really pleased you’re happy with the quality of the products, the installation and the price. Thanks again for choosing Total Home NI!
We have just had are windows and front…
We have just had are windows and front door replaced the work was excellent from start to finish work men were very helpful and cleaned up after themselves would rack amend them highly.
September 11, 2026
Unprompted review
Reply from Total Home NI
Thanks so much for the lovely review! We’re delighted you’re happy with your new windows and front door, and it’s great to hear the team were helpful and left everything clean and tidy. Thanks again for choosing Total Home NI and for the recommendation!
The fella who done our windows was very…
The fella who done our windows was very neat and tidy. Very happy
August 27, 2026
Reply from Total Home NI
Thanks so much for the review! We’re really glad you’re happy with the windows and that our fitter left everything neat and tidy. We’ll be sure to pass on your kind words. Thanks again for choosing Total Home NI!
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A really great experience with this…
A really great experience with this company. From initial sales meeting to survey and installation they made it really simple and easy. Great communication, super service and really efficient and tidy. Would recommend highly
August 18, 2026
Reply from Total Home NI
Thanks so much for the lovely review! It’s great to hear everything went smoothly from the initial meeting right through to installation. We’re really pleased you were happy with the communication and service from the team. Thanks again for choosing Total Home NI and for the recommendation!
Door installation
Very quick and competent installation,
Installer was very knowledgable and courteous.
The overall look of the job is extremely good.
July 29, 2026
Reply from Total Home NI
Thanks so much for the great review! We’re really pleased to hear you’re happy with how everything turned out and that our installer was able to make the process quick and straightforward. We’ll be sure to pass on your kind words. Thanks again for choosing Total Home NI!
Friendly fitters and excellent job upon completion.
Friendly fitters, quick install on day. Ordering/manufacturing of products could be quicker. Payment arrangements made easy and clear. Any correspondence replied to promptly. Quality of completed products excellent and areas left tidy. Overall could recommend to anyone.
July 27, 2026
Unprompted review
Reply from Total Home NI
Thanks so much for the great review and for recommending us! We’re really glad you were happy with the fitters, the quality of the products and how everything was left once the job was finished. We appreciate the feedback on the ordering and manufacturing times too, and we’ll certainly take that on board. Thanks again for choosing Total Home NI!
Satisfied customer…
Staff and fitters were very polite and professional. We were very happy with finished work.
June 23, 2026
Reply from Total Home NI
Thank you for your lovely review. We’re delighted to hear you were happy with the finished work and that our team provided a polite and professional service. We really appreciate your feedback!
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Second time I've used TotalHomeNI.
This is the second time I have used TotalHomeNI. The prices are competitive and I would use them again. My only complaint is that the communication from the company can be a bit slow between manufacturing and fitting. A shout out to Boot the fitter. Nice fella and did a good job.
June 12, 2026
Reply from Total Home NI
Thanks for your review and for choosing Total Home NI again. We really appreciate your feedback and will take your comments on communication on board. We’ll also be sure to pass your kind words on to Boot. Thanks again, and we hope to work with you again in the future should you need anymore home improvements.
The Total Home Solutions team were professional, efficient & thorough…
The Total Home Solutions team were professional and an utter pleasure to deal with from first contact to completion. Everything discussed with the team happened exactly when they said it would happen. No excuses. The sales Rep. Made an appointment with me and arrived bang on time. As did the the surveyor. This followed through to the fitting who turned up and assaulted the job with speed and skill, they didn't hang about. They made sure I was happy with everything and tidyed up before they left. The scheduling team in the office kept me informed throughout the job (though, since it all went smoothly, I didn't have to hear much from them). All in all I would go directly to THS for any other work I need done and I'll be recommending them to everyone.
June 4, 2026
Reply from Total Home NI
Thank you for taking the time to leave us such a great review Stephen, we really appreciate the kind words! We're delighted the job turned out well and you are happy with everything. Thanks again - Total Home
Excellent quality, service and price
From start to finish Total Homes were fantastic. Great communication and an array of choice to suit all budgets. I paid a little bit more for a green cottage colour front door and its beautiful. Extremely competitive prices and anyone that i’ve told about my windows and door couldn’t get over the price. The supply amd fitting guys were unreal and so so tidy after themselves. Woukd highly recommend this company.
May 21, 2026
Reply from Total Home NI
Thank you for the lovely review Joanne! We're glad you are pleased with the windows, doors and our service. We really appreciate the feedback
Really pleased with my new composite door and sidelight…
Really pleased with my new composite door and sidelight,looks fantastic and feels solid,the locking system is fantastic have already noticed less noise and better insulation compared to my old door..
Installation was very professional it fitted perfectly ..
Overall I'd highly recommend the team at Total Homes NI
April 21, 2026
Reply from Total Home NI
Thanks for the great review Paul! We're glad you're already seeing the benefits of your new door.
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Very helpful and knowledgeable staff
Very helpful and knowledgeable to guide us in choosing the right door for us. Looks great!
April 20, 2026
Reply from Total Home NI
Thank you for the review Julie-Anne! We're glad you are happy with the doors
Reply from Total Home NI
Thank you for the review Harris! We really appreciate it
Very efficient and clean group of…
Very efficient and clean group of fellas. They cleaned and tidied up as they went. Left a very happy customer as my windows doors and cladding turned out amazing. They also put my post box on the wall. Very big thanks for that one
April 22, 2026
Reply from Total Home NI
Thanks a million for taking the time to leave this review!
We’re really glad to hear you’re happy with everything! The windows, doors, and cladding all turning out well is exactly what we aim for.
Thanks again for choosing Total Home, we really appreciate it 😊
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