TOTALLY BELTS Reviews 

Really great company. I had ordered the wrong belts, easily got in touch with someone and they were incredibly helpful putting it right for me. Couldn't recommend enough, thank you.

I wrote a review six days ago based on my one experience, I now feel that i should add a further comment, the belt I ordered arrived in good time however it was the incorrect size, my fault entirely as I measured the old one, on informing them Charlie said to return it for a credit which I won't bother doing. I then ordered a branded belt (for a well known ride on mower manufacturer) from a local supplier of machines etc, which arrived promptly, on taking a picture of the relevant codes off the new belt I forwarded these details to Totally Belts asking for a price but informing them I no longer required one, they came back with their equivalent. It was ONE HUNDRED & SEVENTEEN POUNDS Cheaper !!! So Make up your own minds.

ordered a belt and wrong size arrived have called many times but goes to answer machine have also tried to email many times and looks like they don't reply to these either poor customer service will never use again.

I ordered two belts as advertised on their website, according to the Etesia item number.
I received two incorrect belts and received no response to my emails.
MONEY LOST.
Better not buy anything here.

Buyer beware. Avoid, sent wrong belts and then don't respond to any emails or answer the phone to sort out.

Tried to order a couple of HTD8M belts from them

Their website is kind of dysfunctional. The filters don't work properly for finding what I needed.

Things that area apparently in stock turns out to be not be in stock when you order from them.

They did refund me quickly when that happened, and kudos for them for that, but I kind of wish things just worked properly

Also their delivery is kind of expensive, especially if I just need 1 or 2 timing belts

Great service, really fast shipping with perfect tracking features.

The belts I ordered are 100% perfect to what they were meant for, I only paid half the price compared to elsewhere.

If I could give 0 I would can't contact help .will never use again cowboy's

What a brilliant company. Very helpfull in sorting out a problem I had with a belt.

Simply fantastic customer service - nothing too much trouble. It’s the sort of service my co-workers and I strive to maintain in our SME business. FIVE STARS, Totally Belts! TG.

Charles Flint Sales manager is a very honest man, bought 2 belts but they did not do the job. Charles refunded without exception. Refreshing in this day and age. Would recommend.

Ordered AA86 double v belt and was only offered next day delivery (Totally belts maybe you should think of offering other delivery options). I did need next day delivery but others might prefer a less expensive option. I was worried about not recieving on time so emailed the Sales team to confirm order had been dispatched. I was let know that an email would be sent btw 3-4pm approx to confirm, to my delight it was. The Sales team was very helpful and I had belt in hand the next afternoon, couldn't have gone smoother. Great job. Tks

***AVOID*** no customer service! Ordered a belt with next day delivery and received it two weeks later no refund or response from emails! ***AVOID***

Good customer service, sadly my order went a bit wrong and wasn't sent. They quickly rectified the situation returned the postage ( as it was for next day ) and got the belt sent out to me.

Ordered and fitted in 24hours.
Sales manager was great, helped find the belt I required for missing belt, reordered this for a friend.
Give them a try. I would definitely use again.

Took over a month to deliver it. They used two weeks to pack 4 tiny belts before DHL picked it up. Unserious business

We had a few problems but the staff dealt with them promptly and efficiently to our complete satisfaction.

Absolutely bad service absolutely useless cannot even email a customer back on a question and cannot even answer the phone either avoid at all costs

I ordered a pillar drill belt (non-toothed) but the item delivered was a toothed belt. Tried 3 times to contact them on the phone. Just get voicemail. Left msg 3rd time but no response was received after 2 days. In the event, I could have done with a belt slightly shorter. I noticed that the product was shipped from Orbit Bearings Limited and so I contacted them. They were more than helpful. It was agreed that I would return the belt to them and they would ship another toothed belt of the shorter size. Apparently, the non-toothed belts fail due to the tight radius on the pulley wheels - hence toothed supplied. No charge was made for additional postage and the new belt fitted fine. 10/10 for Orbit Bearings but not so good for Totally Belts. I do not know if Totally Belts is a website belonging to Orbit or if they are a different business.

DO NOT USE....Take your money, and that's all that happens... Luckily paid with Paypal, so got a refund. AVOID.