Total Storage Solutions Reviews 161

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Their was a fire at placentia storage. It took me over a month to get a claim form. Finally contacted your management company. And got a form .I emailed it back and when I asked if they received it... See more

Rated 1 out of 5 stars

This is absolute GREED. I am referring to the recent raise in my storage space. You would think someone that has been with you for over 10 years would be due some consideration. Buy NO-you must sati... See more

Rated 2 out of 5 stars

The price was reasonable when we moved int but now it is constantly increasing. The time they are accessible is not even close to reasonable. They close before any working person could possibly get... See more

Rated 2 out of 5 stars

Customer service could be better. I have gone through a huge hassle when it comes to insurance for my unit. Tenents should not be forced to buy insurance if they do not wish to purchase it. Had to fig... See more

Company details

  1. Business Services

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Find safe and secure self storage units and lockers from Total Storage Solutions in Arizona, Texas, Hawaii, California, and Utah!


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1.3

Bad

TrustScore 1.5 out of 5

161 reviews

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Rated 5 out of 5 stars

We rented a unit from Got Storage for a …year

We rented a unit from Got Storage for a year and absolutely loved it. They were a little hard to get a hold of to make payments at first but later we found out we could pay online. They were generous in removing a late fee when we struggled to get our payment in on time. The area is safe and nice, storage units are reasonably priced, and the employees are incredibly nice in my experience. I would definitely rent from them again.

May 23, 2017
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Rated 5 out of 5 stars

We have rented a storage facility from …

We have rented a storage facility from Instorage Stanton for years. Great service! Always a pleasure! The staff is great and has always been attentive to our needs. We have never had any issues with our rental unit. We are confident that our belongings are always safe and secure. Thank you to all of the staff !!

May 23, 2017
Unprompted review
Rated 5 out of 5 stars

Best manager and facility ever!!

I have been renting storage units since 2004. In all those years, i have not had a better experience than what i have had since renting with Got Storage. The manager, Ed, is the best!! Helpful, professional, kind and goes way beyond the manager role to make sure you are happy in regards to all your storage needs. The storage facility is lucky to have such a dedicated manager. And I am lucky to have found Got Storage. I may never leave!!

May 23, 2017
Unprompted review
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Rated 5 out of 5 stars

My name is Magdy Nasser

My name is Magdy Nasser , I had been a client for the IN STORAGE for over (25) Twenty Five year and the reason for not move out to different location because of the place is nice and clean , good atmosphere ,and great smile people at the office and they treat you like a king , I never see any interruption or problem at any time for that long period of time.
PLEASE keep the good work and thanks for your service.

May 23, 2017
Unprompted review
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