tote.co.uk Reviews 

77
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Can honestly say its really bad design is shocking live casino is always down for maintenance which is a lie they just want you to play there slots that don't pay anything because they would have to p... See more

Rated 3 out of 5 stars

worse interface and website layout in the industry it takes me 4-5 clicks to put a BTTS bet on or win/draw bet and if i want multiple BTTS or win/draw it takes 14-16 clicks for a tixie bet. genuinely... See more

Rated 1 out of 5 stars

5+ year customer – £100 missing and account now blocked I’ve been a member for over 5 years, but what has happened now is completely unacceptable. Three deposits totalling £100 were take... See more

Rated 3 out of 5 stars

Okay but sick of ridiculous over the top nag screens constantly telling me I've been online for 15 minutes then telling me I've been logged in for a hour Don't they realise just because I'm logged... See more

Company details


Contact info

You should know

1.8

Poor

TrustScore 2 out of 5

77 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(77)

36 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID CASINO

AVOID CASINO! Shockingly bad RTP. Over 200 spins on Big Bass hit one bonus, paid me a mega £7.40. Absolute joke, dead spins after dead spins. One of the worst Casino sites ive used. Stay away.

January 29, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

All good here

All good here. New customer sign up offer, did the wagering, got my free spins, won a little bit, withdrawn instantly no issues.

December 31, 2025
Unprompted review
Rated 1 out of 5 stars

They are not even worth one star

They are not even worth one star. This site is so bad that they should be banned from taking bets, if you are ever fortunate enough to get a winner on horses, greyhounds etc, don't expect to get paid anyway quickly. Odds as well are suspicious, they tell you that best odds like SP will be paid if better than Tote returns - not a chance. However gaming is the worst I have ever seen, they have a thing for customers Treasure Hunt - absolute joke. And finally there are the staff - absolute idiots that know nothing, if they can't answer your question they will just quote a passage from The Bible - that is The Tote Bible, customer service/support is appalling, I have just been dealing with Zoe, who I had to remind should know that The Tote encourage positive & negative feedback - but when you give negative feedback she starts her infamous quotes - Avoid at all costs.

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam.

Absolute scam.

I've used 20 sites over the last 10 years and this is by far the worst I have ever used.
Rtp on machines is set about 10%
More features give 0 on here than any other ever. No offers, site glitches errors constant issues. Just dont waste ur time. Scum

Account closed

November 12, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Customer opened an account here

Customer opened an account here, deposited £900 and the site took it all, bonus rounds paid back pittance.

1. £8
2. £16
3. £27

At this point the customer was down £100s.

A complaint will be raised wit the gambling commission on the legitimacy of this site in hope their gambling license will be reviewed and if necessary revoked. If you have been victim to this please request a DSAR from the firm and open a complaint with the commissioner

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

In the middle of eye of horus bonus…

In the middle of eye of horus bonus game upto £126 had 6 spins left suddenly closed refreshed the page. For them to say suspicious activity your account has been locked contract customer service. I've been a customer 3 years deposited hundreds . The government needs to investigate all these online sites

October 22, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Only just joined

Only just joined. Thought I'd give them the benefit of the doubt. Silly me. Deposited £100. Played one game Thai flower. 11mins total game time. Minus £100 negative spins, no feature remotely near. Layout of game play, have to turn your phone on its side before playing game. Play button not responsive as i would like it to be.. Not for me on this site. Tote stick ya site where the sun doesn't shine.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

What started as a frustrating…

What started as a frustrating experience luckily ended positively due to competent customer service. I joined the site by clicking on the sports welcome offer banner, however I believe there was a glitch because it assigned me the casino offer. I then got hit with dreaded over the top verification. But luckily after all this, Courtney from customer service sorted everything out. A massive thank you, you did a great job.

August 25, 2025
Unprompted review
Rated 1 out of 5 stars

Another one of these online casinos…

Another one of these online casinos where the slots are heavily rigged what I call pay to play where you have no chance of winning anything just stay away from all these sites majority of them will go bust soon

August 21, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Avoid!

We gamble for fun and on the rare chance we have a good win. This site just takes and takes. Even on 10p spins your money just goes. You are lucky to win 20p back on a whole £10 played in one game. I would avoid at all costs. Games do not run properly and the chance of any return is just so much lower then any of the other sites I play on (most of them)

July 21, 2025
Unprompted review
Rated 1 out of 5 stars

I'm not really one to write reviews but…

I'm not really one to write reviews but I need to here i think ! The slots on this website very rarely pays out ! I have given it the benefit of the doubt by playing 3 weekends on the bounce and loosing well over £150 with none to minimum return ! It has put me completely off slots now and think it needs addressing as the odds cant be right at all . If it gets resolved may reconsider but for now I would steer well clear of this site !

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

best casino site

iv played many sites over the years. this is by far the best. very fast pay out. surprise free spins. you can always withdraw winis from bonus right away.

June 7, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look