TØTE Reviews 663

One of the best customer service experiences I’ve ever had.

They are very communicative, friendly, and truly help resolve issues quickly when something accidentally goes wrong.

My compliments to the company and the customer service team.

these are the best Tote bags you're gona find.
I bought 2 models: SIV and Tote.
The 2 models are both Very strong yet light.
Bought the SIV in navy blue and it goes with everything. It's huge and small at the same time. Kinda reminds me of sportbilly's bag (if you know the reference) It carries a lot like its nothing. A 2L Water bottle, big book, dSLR camera, and I felt like I wasn't carrying anything, as it is super confortable.
The Tote is super strong and elegant and has very usefull inside pockets to keep everything in place.

Love the brand <3

Absolutely love these bags, exactly what I needed. Amazing quality product which is not only stylish but also practical. Really easy to order what you want and very quick delivery, which arrives well packed. I have a bit of a bag issue, as in i have many, but these are my favourites. I ordered one and loved it so much I bought another one a week later. Highly recommended.

I recently purchased a bag from TØTE, and I couldn't be happier with the entire experience. From the moment I placed my order to the moment it arrived, the quality of service has been outstanding.

First, the product itself is incredible. The design is sleek and modern, but more importantly, the quality is evident the moment you touch the materials. It’s spacious, stylish, and versatile enough to use for everything from work meetings to weekend trips. It’s rare to find a brand that balances aesthetics and functionality so perfectly.

What really set this experience apart, however, was the staff. They are incredibly responsive and genuinely care about their customers. I had a few questions regarding my order, and the team went above and beyond to provide clear, helpful, and fast communication. It is clear that they prioritize customer satisfaction and take great pride in their work.

It’s refreshing to deal with a company that doesn't just sell a great product but also backs it up with such a supportive and professional team. If you’re looking for high-quality gear and a brand you can trust, I highly recommend TØTE!

My bag had a production error. Contact with customer service was very nice and I got sent a new bag + a gift voucher for the inconvenience. Overall very good help!

High quality, and got it delivered the next day :)

Great customer service, loved the bag I had however there was a tear in it. They quickly replaced my bag with a new one!

Nice blue bag, as expected. Good quality for the price. Quick delivery.

Compact but also roamy, comes in very handy, more so than a normal/standard tøtebag.
Good quality material.

I bought the Tøte bag for my partner last Christmas (2025). Unfortunately, the seam ripped fairly quickly due to a manufacturing defect. Customer service was great though — after contacting them, I received a new bag within two days.

I wasn't satisfied with the quality of the bag I bought just after one month of use the zipper broke and all the teeth of the zipper started coming out but the customer service was top notch I explained them what happened and they offered me a replacement immediately really happy with the customer service.

Great tote bag! It's crossed strap is perfect for carrying stuff while looking stylish. The inner pockets make it also really versatile. Love my new bag, using it every day

The best bag. The best crossbody. Great and strong material, beautiful colors, very good comfort.
I can only recommend this Bag.
I have several

Great products and excellent customer service. Many thanks to the Tote team for their availability and support. I would highly recommend this brand.

Great bag, beautyful color!

Great bag, light and useful. Definitely worth it when it’s on sale. Wished there was a charcoal color option though. I might get a cream/off white option around the summer if I find it useful after using it for a couple of months. I score this a 8,5/10. There is always room for improvement I say, nothing is perfect. But I rank this higher compared to almost all other tote bags I bought. This is up there with my waxed tote bag from Patagonia and my cotton one from Red Wing shoes and that’s a great compliment in my opinion.

Replaced my tøte with no hassle, great customer service!!

This is a really handy bag. It's of really good quality with a couple of compartments and a nice little pocket with a stud fastener for small knick-knacks. There's also a keyring loop for your keys. The bag is really comfortable to wear across the chest as well. I bought it to use for when I do a top-up grocery shop, but I can see me also using it for picnics, carry-on for the plane, and a beach or pool bag when on holiday. It's that versatile. I'm really glad I bought it.

I really love the design of the Tote and it is very handy in day to day life. I use it when I am gonna do groceries, going to the gym or meeting friends. It really is a bag that you can use for everything.

I bough the SIV black bag and it broke fast (it had a fabric defect). So I emailed Tote and they sent me another bag for free, and also gave me a gift card. Their disponibility and care is amazing. They have high work standards and guarantee the total satisfaction of each customer. I could not be happier with their service.