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TouchStay offers innovative digital guidebooks that transform guest experiences in the hospitality sector. Designed for a range of hosts, from short-term rental owners to large hotel chains, the platform ensures seamless and sophisticated guest interactions. 92% of Touch Stay users tell us they're already saving time and have happier customers! Key Features: AI Chatbot: Provides instant responses to common guest inquiries, such as operational details, Wi-Fi access, and check-in instructions, enhancing communication efficiency touchstay.com Upsell Widget: Allows hosts to offer additional services like local tours or custom welcome packages directly through the guidebook, increasing revenue opportunities touchstay.com Contact Collection: Efficiently collects guest information at guide access, facilitating future engagements and direct bookings touchstay.com Customizable Content: Enables personalization of guidebooks with host branding, including logos, fonts, and multimedia content, which helps in marketing efforts touchstay.com PMS Integration: Automates the synchronization of reservation details with guidebooks, ensuring accurate and timely information delivery to guests touchstay.com Benefits of Using TouchStay: TouchStay's guidebooks not only streamline operational tasks but also enhance guest satisfaction by providing a personalized and memorable experience. The platform supports increased loyalty and positive reviews, making it a valuable tool for anyone in the hospitality industry looking to improve guest services and operational efficiency. Explore TouchStay's Offerings For those interested in elevating their guest service experience, TouchStay provides a detailed look at how its digital guidebooks can make a significant difference. Visit TouchStay.com for more information or to initiate a free trial.
United States
TouchStay has been super helpful for managing guest information in a clear and professional way. It’s easy to use, looks great, and saves me a lot of time. My guests love having everything in one place, and the support team has been quick and friendly whenever I had questions.
Highly recommend it to anyone hosting or running a rental business!
Cracking solution to my short let.
Write the guide, bung the link to it in any adverts or comms and Booooom!
Genius.
Dropped 1 star for mini niggles - i.e rearranging features in the edit box. Nothing major. Me being me!
I have been using their guidebooks for about a year now. I have 3 properties and each has it's own guidebook. They are fairly easy to set up on your own. There was a little learning curve, but soon realized how easy each new property was to create after having the basics set up for the first. I love how easy it is now for me to make changes to my guidebook any time my properties have a little change. My only wish (and reason for 4 instead of 5 stars) is that there was an app for owners to quickly make changes without having to login to the website.
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