I was thoroughly impressed with Michael going above and beyond to help me resolve the socket error issue we were experiencing with our FD150. He patiently walked me through step-by-step troubleshootin... See more
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Robin displayed great patience and customer service! She was very kind. I had to call back after the first conversation and she had the same demeanor - let's not forget the humor which helped me not... See more
Mike Abbotts has gone above and beyond for our account continually. He is responsive, knowledgeable, helpful, as well as patient with all our account needs and my many questions. He has made time fo... See more
Found an issue in my account and called. Spoke to a Dominique, who was very attentive and listened to the issue before responding. Did some research on her side and found the resolution right away.... See more
Company details
Written by the company
TouchSuite offers all-in-one payment processing solutions to small and medium-sized businesses. Powering Simple, Fast And Secure Transactions! A leader in payment processing for over 20 years servicing 50,000+ merchants, TouchSuite's fintech solutions help business owners thrive by empowering them to scale quickly, easily, and affordably. TouchSuite's point-of-sale (POS) systems are fully integrated with affordable payment processing services, so that merchants can easily optimize their operations and gain a competitive edge. In addition to our POS systems and merchant processing, we offer access to working capital, and personalized support to our valued clients. With innovative, scalable, and affordable solutions, customers gain a powerful advantage when they choose TouchSuite!
Contact info
1081 Holland Drive, 33487, Boca Raton, United States
- 800-793-3250
- support@touchsuite.com
- touchsuite.com
4.3
Excellent
145 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Very thorough and helpful.
October 30, 2023
Unprompted review
Emmanuel gave me information that I…
Emmanuel gave me information that I needed to complete my balancing of customer accounts. His information was vital to my accounts receivable. Without his help, I would be still trying to back track into the information. He was thorough and detailed.
He was great and I am so happy he answered my phone call.
October 25, 2023
very helpful and explain whatever i ask
October 25, 2023
Unprompted review
Very helpful and dedicated to solve my…
Very helpful and dedicated to solve my situation.
October 20, 2023
I could understand you
I could understand you, Many times the english is hard to understand. Yours Was Not! Made my experiennce great.
October 18, 2023
Emanuel was very kind and helpful!
October 18, 2023
excellent and great help
October 16, 2023
Jeremy was quick to help.got what I…
Jeremy was quick to help.got what I needed and he was super friendly and efficient,I've been using touchsuite 15 years and I wouldn't change for anything
October 11, 2023
Jorge was helpful with getting our…
Jorge was helpful with getting our merchant account fixed up. Our account was very old and was created with a different set of management in place than we have today. We had to sort all that out and we did although it took some time.
October 6, 2023
My experience was great because of Christian Marone
My experience was great because of Christian Marone… he is attentive and efficient and he gets the job done. He gets back to me when he promises and he has helped me a few times . Touch sweet is fortunate to have an employee as great as him.
Thank you, Antoinette
September 20, 2023
your customer service person
your customer service person, Emmanuel Vincent, was
helpful, friendly, and professional! He went over and above to make sure I was happy with my service.
top notch service!
September 5, 2023
customer care is very excellent .
August 30, 2023
Efficient
Very helpful from first phone call with Emmanuel. Helpful and efficient true to their word.
August 28, 2023
Christine is the best I've ever seen
Christine is the best I've ever seen
This is want keeps me in with touchsuite for 20 years . The company has upgraded to the best employees. Peace of mind. Thank you Linda Alfieri 954 309-2771
August 21, 2023
Emmanuel was extremely helpful and…
Emmanuel was extremely helpful and knowledgeable and was able to correct and answer multiple questions that I had issues with. He is a fantastic asset to your organization.
August 7, 2023
Superior Merchant Processing Support
The Team at TouchSuite has hands down the most customer centric support of any merchant processor we have delt with. Mike Abbotts expertise in aiding with our payment device selection and configuration for our vending machines has been top notch and Henry Mashburn has become more of partner than an agent the more we work together. I can't recommend these guys enough.
August 3, 2023
Professional personnel
August 2, 2023
Emmanuel was great help and he was so…
Emmanuel was great help and he was so polite to me.
July 27, 2023
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