Tower Loan - Albertville Reviews 

19
•
TrustScore 4.5 out of 5

4.6

4669 Hwy 431, 35950 Albertville, AL, US

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Rated 5 out of 5 stars

The manger and his team were vice nice and helpful and they were great at there Job with smile and smart answers any questions they we asked they were good and kind that what matters to me is there ca... See more

Company replied

Rated 5 out of 5 stars

Everyone there is so honest, friendly, and helpful. They took time to handle my financial needs. I would recommend you to anyone!!

Company replied

Rated 5 out of 5 stars

Very nice associates. Had many loans with Tower they are wonderful if you need help.

Company replied

Rated 5 out of 5 stars

They were so helpful, Customer service was great. The staff was very friendly, and very sufficient.

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - Albertville

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 4669 Hwy 431, 35950, Albertville, AL, United States

  • 256-279-6680

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

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4.6

All reviews

(19)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The manger and his team were vice nice…

The manger and his team were vice nice and helpful and they were great at there Job with smile and smart answers any questions they we asked they were good and kind that what matters to me is there care for their customers.

September 12, 2026
Tower Loan - Albertville logo

Reply from Tower Loan - Albertville

We are glad to hear the manager and team provided kind, helpful service with a smile. Their care for customers truly reflects our values. Thank you, Wayne!

Rated 5 out of 5 stars

Everyone was really nice and…

Everyone was really nice and professional

July 10, 2026
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Reply from Tower Loan - Albertville

We are thrilled to hear everyone was nice and professional. Thank you, Phillip, for sharing your experience with Tower Loan.

Rated 5 out of 5 stars

You are good working with people and…

You are good working with people and helping people out. Great place.

July 15, 2026
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Reply from Tower Loan - Albertville

Thank you for your review, Brenda. We are pleased to hear Tower Loan could assist you effectively. Your kind words mean a great deal.

Rated 5 out of 5 stars

Great

The lady who helped me was great, kind and professional

July 2, 2026
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Reply from Tower Loan - Albertville

Thank you for your wonderful feedback, DeLynn. We are pleased the service you received was kind and professional.

Rated 5 out of 5 stars

Got loan quickly

Got loan quickly. Johnathan was great.

May 12, 2026
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Reply from Tower Loan - Albertville

Thank you immensely for your feedback. We appreciate you highlighting our quick service and Johnathan's excellent assistance.

Rated 5 out of 5 stars

They were so helpful

They were so helpful, Customer service was great. The staff was very friendly, and very sufficient.

May 2, 2026
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Reply from Tower Loan - Albertville

We are thrilled to hear about your positive experience with our helpful and friendly staff.

Rated 5 out of 5 stars

Mr.Johnathan is the best I would go…

Mr.Johnathan is the best I would go back to them in a heartbeat tell everyone and my friends at Tower Laon

January 21, 2026
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Reply from Tower Loan - Albertville

Thank you for your wonderful feedback about Mr. Johnathan! We appreciate your loyalty to Tower Loan and your recommendations.

Rated 5 out of 5 stars

Everyone there is so honest

Everyone there is so honest, friendly, and helpful. They took time to handle my financial needs. I would recommend you to anyone!!

November 7, 2025
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Reply from Tower Loan - Albertville

We sincerely value your trust in Tower Loan. Your kind words about our honest, friendly team mean everything to us.

Rated 5 out of 5 stars

My experience with Tower was quick and…

My experience with Tower was quick and flawless.

August 13, 2025
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Reply from Tower Loan - Albertville

Thank you for sharing your positive experience with Tower Loan. We're pleased to hear that the process was quick and seamless for you. Your feedback is greatly appreciated!

Rated 5 out of 5 stars

Very nice associates

Very nice associates. Had many loans with Tower they are wonderful if you need help.

July 16, 2025
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Reply from Tower Loan - Albertville

Thank you for the positive feedback! We're glad to hear that our associates have been helpful and that your experience with Tower Loan has been satisfactory. We're here to assist whenever you need us.

Rated 5 out of 5 stars

Employees were all very helpful and…

Employees were all very helpful and friendly

July 3, 2025
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Reply from Tower Loan - Albertville

Thank you for the positive feedback! We're glad to hear that our team was able to assist you in a friendly and helpful manner. Your satisfaction is our top priority.

Rated 4 out of 5 stars

Very nice &very friendly only problem is interest rates

Very nice & very friendly people.... They try their best to help you which is kind.The only thing is the interest rate

June 25, 2025
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Reply from Tower Loan - Albertville

Thank you for your feedback. We're glad to hear that you found our team friendly and helpful. We understand your concerns about the interest rate and we're continually working on providing the best possible solutions for our customers. Your input is greatly appreciated.

Rated 5 out of 5 stars

They are friendly and the process is…

They are friendly and the process is really simple.

June 20, 2025
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Reply from Tower Loan - Albertville

Thank you for the positive feedback! We're glad to hear that you found our team friendly and the process straightforward. We strive to make our services as user-friendly as possible. Thanks again for your support!

Rated 5 out of 5 stars

Easy setup and straight forward

Easy setup and straight forward

April 8, 2025
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Reply from Tower Loan - Albertville

We're glad to hear that you found our setup process easy and straightforward. Your positive feedback is much appreciated. Thank you for the 5-star rating!

Rated 3 out of 5 stars

Disappointing second experience.

I was kind of disappointed with this loan. I had a previous loan and pain on time and paid it off early! This loan I had to put up several household items for a $2000 loan and the interest was ridiculous. I had to have it because of an emergency situation but I'm disappointed. I will pay this one as before and hopefully pay off early but will probably never borrow from them again.

February 21, 2025
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Reply from Tower Loan - Albertville

We're sorry to hear about your disappointment with your recent loan. We understand your concerns about the interest rate and collateral requirements. Your feedback is valuable to us as we strive to improve our services. We hope to have the opportunity to better serve you in the future. Thank you for your honesty.

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