Great service only problem I had was the poor girl was trying to help me ,walk ins and answer the phone all by herself.and computer was acting up which took twice as long to finish up my loan she did... See more
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The staff was professional, friendly and courteous. They treated me with dignity and respect. They went over the process in a professional manner asking my input to make sure I understood. They expl... See more
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When I called to see if I could get some more money and refinance my loan Emily Granadas was very friendly and got me scheduled to come in within a couple of days! She was very good and friendly. She... See more
Company replied
Rosie and Emily simply have been honest, patient while being professional and helpful to my needs. This is the difference. I THANK YOU BOTH.
Company replied
Company details
- Loan Agency
- also in
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Galesburg
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
1348 N Henderson, Ste 1, 61401, Galesburg, IL, United States
- 309-343-0156
4.5
Excellent
28 reviews
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Reply from Tower Loan - Galesburg
Your positive feedback means a great deal to us. We are glad Tower Loan could deliver on everything you needed.
Easy to work with and very helpful and…
Easy to work with and very helpful and understanding!
July 10, 2026
Reply from Tower Loan - Galesburg
We are glad to hear your experience was easy and understanding. Thank you, David, for sharing your feedback with Tower Loan.
Great service only problem I had was…
Great service only problem I had was the poor girl was trying to help me ,walk ins and answer the phone all by herself.and computer was acting up which took twice as long to finish up my loan she did the best she could do considering she was by herself she was great they just needed more staff
July 1, 2026
Reply from Tower Loan - Galesburg
Thank you for your review. We hear your concern about staffing and technical issues. We are glad our team member delivered great service despite the challenges.
The girls were glad to help me out!
May 8, 2026
Reply from Tower Loan - Galesburg
Thank you for your review, Mary! We appreciate your kind words about our helpful team members.
Reply from Tower Loan - Galesburg
Thank you for your kind words about our staff. We appreciate you noting how everything was explained clearly.
Very nice people and they really work…
Very nice people and they really work with you and I appreciate them so much
April 18, 2026
Reply from Tower Loan - Galesburg
We greatly appreciate your kind words. Thank you for recognizing our team's dedication to working with you.
Reply from Tower Loan - Galesburg
We are overjoyed to hear about your positive experience with our helpful staff at Tower Loan.
They are always very kind to me and always answer my questions
I have a great experience with him if I ever have questions or problems I always saw them as soon as possible
November 11, 2025
Reply from Tower Loan - Galesburg
We are pleased to hear about your positive experience. Thank you for recognizing our team's kindness and responsiveness.
Emily was more than helpful
Emily was more than helpful , she was courteous and kind ! If more people in the world was more like her , the world would be a better place !!!
January 16, 2026
Reply from Tower Loan - Galesburg
We are thrilled to hear Emily was helpful, courteous and kind. Thank you for recognizing her exceptional service.
Reply from Tower Loan - Galesburg
Thank you for sharing your experience with our friendly and helpful staff at Tower Loan.
very nice people to deal with also very…
very nice people to deal with also very helpful. Thank you.
December 13, 2025
Reply from Tower Loan - Galesburg
We are glad to hear you found our team helpful and nice to work with. Thank you for your kind words.
They are always there for you when you…
They are always there for you when you need that lil extra money.
November 19, 2025
Reply from Tower Loan - Galesburg
Your positive experience means everything to us. We appreciate your trust in Tower Loan during important moments.
Reply from Tower Loan - Galesburg
Thank you for recognizing our straightforward approach. We appreciate your business and positive feedback about Tower Loan.
Reply from Tower Loan - Galesburg
Your positive experience means everything to us. Thank you for recognizing our respectful and collaborative approach, RICHARD PETERSON.
Reply from Tower Loan - Galesburg
Thank you for your review. We appreciate your feedback about our team and service.
Super friendly service
October 30, 2025
Reply from Tower Loan - Galesburg
Thank you for your review. We are delighted to hear about your positive experience with our friendly service at Tower Loan.
My experience with getting a loan at Tower Lian
When I called to see if I could get some more money and refinance my loan Emily Granadas was very friendly and got me scheduled to come in within a couple of days! She was very good and friendly. She was training a new girl, was trying to answer the phone and also work with me! She handled it very well! She was truly great at what she did and maintained a pleasant attitude!
October 2, 2025
Reply from Tower Loan - Galesburg
We are grateful for your kind words about Emily's friendly service and professionalism during your refinancing experience.
Reply from Tower Loan - Galesburg
Thank you for the 5-star rating! We're glad to hear that our staff made a positive impression on you. Your feedback is greatly appreciated.
Reply from Tower Loan - Galesburg
Thank you for the positive feedback! We're glad to hear that you found our service helpful and polite. We strive to provide the best customer experience. Your satisfaction is our top priority.
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