The loan officer was the best. Polite, experienced and extremely patient and knowledgeable It was a good experience and I recommend Tower Loans to anyone
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ashely the manager at Tower Loan has always been the bestest person to work with. So far everyone that has worked under her were terrific people. I will always use Tower Loan for any loan I may need!... See more
Company replied
Great customer service. Kind assistance in helping one to get the loan one needs. Makes one feel comfortable during process. Explains all loan details so one can understand. Answers any and all q... See more
Company replied
They are always friendly always on point and they are there to help I enjoy spending time in there office and they are very helpful and always have a loan to fix your budget.
Company replied
Company details
- Loan Agency
- also in
- Car Finance and Loan Company
- Financial Institution
- Mortgage Lender
- Non-Bank Financial Service
About Tower Loan - Lebanon
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
846 East Hwy 32, 65536, Lebanon, MO, United States
- 417-532-4805
4.4
Excellent
21 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The loan officer was the best
The loan officer was the best. Polite, experienced and extremely patient and knowledgeable It was a good experience and I recommend Tower Loans to anyone
September 30, 2026
Reply from Tower Loan - Lebanon
We are delighted to hear your loan officer made the experience polite, patient, and knowledgeable. Thank you for recommending Tower Loan!
Friendly patient employees.
September 23, 2026
Reply from Tower Loan - Lebanon
We greatly appreciate your kind words, Tammy. Friendly, patient service is what our team strives for daily.
Reply from Tower Loan - Lebanon
We are honored to hear your experience was fast, compassionate, and friendly. Thank you, Nicole, for sharing this with Tower Loan.
Ashely the manager at Tower Loan has…
Ashely the manager at Tower Loan has always been the bestest person to work with. So far everyone that has worked under her were terrific people. I will always use Tower Loan for any loan I may need! Thank you Ashley!
July 25, 2026
Reply from Tower Loan - Lebanon
We are delighted to hear Ashley and her team made such a great impression. Thank you, Teri, for choosing Tower Loan!
Reply from Tower Loan - Lebanon
Thank you for your review, Marnie! We are glad you experienced great customer service and great deals at Tower Loan.
Always friendly always ready to get me…
Always friendly always ready to get me out of a jam
June 20, 2026
Reply from Tower Loan - Lebanon
We are elated to hear this, Dale! Being friendly and ready to help when it matters most is what Tower Loan strives for.
nothing wrong ,great service at your…
nothing wrong ,great service at your lebanon store thanks
April 10, 2026
Reply from Tower Loan - Lebanon
We are happy to hear about your great service experience at our Lebanon store. Thank you for choosing Tower Loan.
They are always friendly always on…
They are always friendly always on point and they are there to help I enjoy spending time in there office and they are very helpful and always have a loan to fix your budget.
March 13, 2026
Reply from Tower Loan - Lebanon
We are happy to hear you enjoy our friendly service and helpful approach to your financial needs.
The staff are always pleasant and…
The staff are always pleasant and insure that one is comfortable with the process
March 4, 2026
Reply from Tower Loan - Lebanon
Thank you for taking the time to share your experience. We appreciate your recognition of our pleasant staff and comfortable process.
Reply from Tower Loan - Lebanon
We are pleased to hear you found our service great and our team friendly!
The staff was nice and friendly!!!!!!
The staff was nice and friendly. Would recommend them.
January 9, 2026
Reply from Tower Loan - Lebanon
We appreciate your recommendation and are so glad our staff was nice and friendly. Thank you for your positive feedback!
Great customer service
Great customer service. Kind assistance in helping one to get the loan one needs. Makes one feel comfortable during process. Explains all loan details so one can understand. Answers any and all questions.
December 24, 2025
Reply from Tower Loan - Lebanon
We are grateful for your kind words about our customer service and loan process assistance.
The two lady's who helped me done a…
The two lady's who helped me done a awesome job was very helpful
December 9, 2025
Reply from Tower Loan - Lebanon
We are utterly delighted to hear our team provided such helpful service. Thank you for recognizing their awesome work.
Very fast customer service
Very fast customer service, and the process was very easy.
November 4, 2025
Reply from Tower Loan - Lebanon
Thank you for your review, Curtis. We appreciate your feedback about our fast customer service and easy process.
Great people who understand
Everyone there is exceptionally curtious and willing to take their time to make sure customers are satisfied with everything.
August 14, 2025
Reply from Tower Loan - Lebanon
Thank you for your positive feedback! We're pleased to hear that our team provided courteous and attentive service. Your satisfaction is important to us, and we appreciate your support.
Reply from Tower Loan - Lebanon
We're glad to hear that you had a positive experience with Ashley. Your feedback is greatly appreciated and will be shared with the team. Thank you for choosing our services!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.