Tower Loan - Monroe Reviews 

30
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TrustScore 4.5 out of 5

4.5

1345 Louisville Ave, 71201 Monroe, LA, US

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Rated 5 out of 5 stars

I ve patronize with tower loan many times over the years, I love my Monroe Louisville Ave location. Tamala and the other employees are very tenant helpful , Courteous and very professional. In & out... See more

Company replied

Rated 5 out of 5 stars

My experience overall is definitely 5 Star rated! They were very nice and polite. The process didn’t take more than 30- 45 minutes.They helped me out when I needed it and I’m forever grateful.

Company replied

Rated 5 out of 5 stars

Tower Loan personnel are the friendliest and most genuine people. They go beyond expectation to ensure customer satisfaction. The customer is always a first priority with Tower Loan. I am happy to alw... See more

Company replied

Rated 5 out of 5 stars

The process was quick and easy. Loan officer was very nice and the workers were very friendly. The office was clean. The only thing I didn't like was the interest is to HIGH. I feel if a customer has... See more

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - Monroe

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1345 Louisville Ave, 71201, Monroe, LA, United States

  • 318-387-2971

4.5

Excellent

TrustScore 4.5 out of 5

30 reviews

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4.5

All reviews

(30)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They great to get you money and more…

They great to get you money and more debt but I am good. I know i can count on you.

August 4, 2026
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Reply from Tower Loan - Monroe

We are privileged to know you count on Tower Loan. We appreciate your honesty and look forward to continuing to serve you, Veronica.

Rated 5 out of 5 stars

Everyone was very welcoming and very…

Everyone was very welcoming and very help and friendly.

July 29, 2026
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Reply from Tower Loan - Monroe

We are thrilled to hear the team was welcoming and friendly. Thank you, Sonya, for sharing your experience with Tower Loan.

Rated 5 out of 5 stars

Expediency!

Expediency!
No red tape!! In and out in no time

July 14, 2026
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Reply from Tower Loan - Monroe

Your positive feedback is appreciated, Walter. Expediency and no red tape are experiences we strive to deliver consistently for every customer.

Rated 5 out of 5 stars

Very professional! Also knowable

I don’t wanna do all of this! But the young lady… did a great job!

July 18, 2026
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Reply from Tower Loan - Monroe

Thank you for the kind words. We are pleased the young lady provided professional and knowledgeable service. We look forward to serving you again.

Rated 5 out of 5 stars

My experience with Quil was…

My experience with Quil was professional and easy.

July 11, 2026
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Reply from Tower Loan - Monroe

Thank you for taking the time to share your experience. We are glad Quil made the process professional and easy for you, Anika.

Rated 5 out of 5 stars

Friendly customer service

Friendly customer service, and helpful

June 26, 2026
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Reply from Tower Loan - Monroe

Your positive feedback about our friendly and helpful service is appreciated. We look forward to serving you again.

Rated 5 out of 5 stars

My loan was quick

My loan was quick. No problems. I like the workers. They are always nice & willing to help fast!!!

May 21, 2026
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Reply from Tower Loan - Monroe

We are glad to hear your Tower Loan experience was quick with no problems and our team provided helpful service.

Rated 5 out of 5 stars

The politeness of the staff

The politeness of the staff

May 6, 2026
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Reply from Tower Loan - Monroe

Your positive feedback about our staff's politeness means everything to us at Tower Loan. Thank you for recognizing their professionalism.

Rated 5 out of 5 stars

They listen to my concerns and…

They listen to my concerns and suggested how they would be able to assist me.

April 7, 2026
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Reply from Tower Loan - Monroe

Thank you for sharing your positive experience. We appreciate that our team listened to your concerns and provided helpful assistance.

Rated 5 out of 5 stars

Getting the job done

Good people it has a nice air about the business

February 14, 2026
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Reply from Tower Loan - Monroe

Thank you for sharing your experience. We appreciate your kind words about our team and atmosphere.

Rated 1 out of 5 stars

SHADY SHADY SHADY

Didn't realize I missed ONE payment and their website NEVER indicated I did until I thought I had it paid off and then all of the sudden I owe almost the entire loan again? Extremely aggressive and terrible service. Shady company.

January 14, 2026
Unprompted review
Rated 5 out of 5 stars

The process was quick and easy

The process was quick and easy. Loan officer was very nice and the workers were very friendly. The office was clean. The only thing I didn't like was the interest is to HIGH. I feel if a customer has been with the company for years, the the company should get a lower rate. Take this in to consideration please. We need a break too. If we didn't need the loan the we wouldn't be there in the first place. The BIBLE states not to charge interest on a loan, search it.

December 17, 2025
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Reply from Tower Loan - Monroe

We are thrilled to hear about your positive experience with our team and clean office. We value your feedback regarding rates.

Rated 5 out of 5 stars

Need financial help, contact Tower Loan

I have been doing business with this office for a while; they are courteous and very helpful. I would recommend them anytime.

November 22, 2025
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Reply from Tower Loan - Monroe

Thank you for your wonderful feedback about our courteous and helpful service. We appreciate your continued business and recommendation.

Rated 5 out of 5 stars

I was given great help and…

I was given great help and understanding in my time of need

October 10, 2025
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Reply from Tower Loan - Monroe

Thanks for your kind words about the great help and understanding you received during your time of need.

Rated 5 out of 5 stars

Great experience at Tower Loans Monroe

Great experience at Tower Loans Monroe. Application and process time was finished in less than 30 minutes.

August 22, 2025
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Reply from Tower Loan - Monroe

We're happy to hear that your experience at our Monroe location was so efficient! Thank you for sharing your positive feedback; we appreciate it very much.

Rated 5 out of 5 stars

My experience overall is definitely 5…

My experience overall is definitely 5 Star rated! They were very nice and polite. The process didn’t take more than 30- 45 minutes.They helped me out when I needed it and I’m forever grateful.

June 19, 2025
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Reply from Tower Loan - Monroe

We're glad to hear that you had a positive experience and found our process efficient and our team helpful. Your gratitude is greatly appreciated and we're here to assist you whenever you need. Thank you for the 5-star rating!

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