Tower Loan - Northport Reviews 

18
•
TrustScore 4.5 out of 5

4.4

923 Mcfarland Blvd, 35473 Northport, AL, US

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Rated 5 out of 5 stars

Friendly staff, made or helped connect with all persons necessary to process my needs. Followed up with calls to help me complete all steps of the process.

Company replied

Rated 5 out of 5 stars

I had a great experience with this being my first time getting a loan. All representatives that I talked to was helpful and kind.

Company replied

Rated 5 out of 5 stars

Always helpful, polite, competent. My experience with Tower Loan has always been A++++

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - Northport

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 923 Mcfarland Blvd, 35473, Northport, AL, United States

  • 205-330-0135

4.4

Excellent

TrustScore 4.5 out of 5

18 reviews

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4.4

All reviews

(18)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Staff was very friendly

Staff was very friendly

September 18, 2026
Tower Loan - Northport logo

Reply from Tower Loan - Northport

We are honored to hear our staff made a great impression, Evelyn. Thank you for sharing your experience with Tower Loan.

Rated 5 out of 5 stars

Good customer service

Good customer service

September 4, 2026
Tower Loan - Northport logo

Reply from Tower Loan - Northport

We are pleased to hear you experienced good customer service, Brenda. Thank you for choosing Tower Loan.

Rated 5 out of 5 stars

Very quick results...very friendly…

Very quick results...very friendly customer service...

July 10, 2026
Tower Loan - Northport logo

Reply from Tower Loan - Northport

Thank you for your review, Charles. We are elated to hear you experienced quick results and friendly customer service at Tower Loan.

Rated 5 out of 5 stars

Friendly and helpful staff

Friendly staff, made or helped connect with all persons necessary to process my needs. Followed up with calls to help me complete all steps of the process.

May 15, 2026
Tower Loan - Northport logo

Reply from Tower Loan - Northport

We greatly appreciate your kind words about our friendly and helpful staff. Thank you for recognizing their dedication to your needs.

Rated 4 out of 5 stars

Quick and simple

Quick and simple

December 13, 2025
Tower Loan - Northport logo

Reply from Tower Loan - Northport

We are pleased to hear you found our service quick and simple. We appreciate your feedback.

Rated 5 out of 5 stars

great experience

All of the nice staff and quick service

December 3, 2025
Tower Loan - Northport logo

Reply from Tower Loan - Northport

We are absolutely thrilled to hear about your great experience with our nice staff and quick service.

Rated 5 out of 5 stars

Great service

Professional and easy to work with

November 15, 2025
Tower Loan - Northport logo

Reply from Tower Loan - Northport

We are glad to hear you found our service great and professional. Thank you for choosing Corporate Roll up.

Rated 5 out of 5 stars

Always helpful, polite, competent

Always helpful, polite, competent. My experience with Tower Loan has always been A++++

November 4, 2025
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Reply from Tower Loan - Northport

We are excited to hear about your A+ experience! Your kind words about our helpful, polite, and competent service mean everything to us.

Rated 5 out of 5 stars
Tower Loan - Northport logo

Reply from Tower Loan - Northport

We're glad to hear that you found our service and deals satisfactory. Your positive feedback is greatly appreciated. Thank you for choosing us!

Rated 5 out of 5 stars

I had a great experience with this…

I had a great experience with this being my first time getting a loan. All representatives that I talked to was helpful and kind.

May 9, 2025
Tower Loan - Northport logo

Reply from Tower Loan - Northport

We're glad to hear about your positive experience as a first-time loan customer. It's wonderful to know our representatives were helpful and kind. Thank you for your feedback and for choosing our services.

Rated 5 out of 5 stars

LifeSaver

Always there when we need them (Except Once)

April 16, 2025
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Reply from Tower Loan - Northport

Thank you for the 5-star rating! We're glad to hear that we've been able to assist you consistently. We apologize for the one instance where we fell short and we're committed to improving our services. Your feedback is greatly appreciated.

Rated 5 out of 5 stars

This is my second loan from Tower Loan

This is my second loan from Tower Loan. They have been there for me both times when I needed help the most. Will be a customer for life!

March 20, 2025
Tower Loan - Northport logo

Reply from Tower Loan - Northport

We're glad to hear that you've had positive experiences with Tower Loan. Your loyalty is greatly appreciated and we look forward to continuing to serve your needs in the future. Thank you for your kind words!

Rated 1 out of 5 stars

The Northport,Alabama office the most…

The Northport,Alabama office the most unprofessional, unpleasant and absolutely lacks in customer service. The new manager needs to be replaced. I have a loan with the Northport office but I will never pay my bill inside of that branch because of the lack of professionalism’s. The manager nor the staff never gets better. If in the Tuscaloosa area the Best Hospitality office is bear creek off 69 south. The management is still the for over 5 years or better. Unlike the Northport office the staff and management changes every so month and get more worst every time. Northport office should be shut down or be trained by the 69 south office staff. If anyone ever in need of a loan with exceptional hospitality go to the 69 south office you’ll be treated with respect and dignity.

February 7, 2025
Unprompted review
Tower Loan - Northport logo

Reply from Tower Loan - Northport

We're sorry to hear about your experience at our Northport, Alabama office. We take your feedback seriously and are committed to providing excellent customer service. We will certainly look into the issues you've raised and take necessary steps to improve. We're glad to hear that you've had a positive experience at our 69 South office. Thank you for bringing this to our attention.

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