They were so helpful in a very hard time I was having. I needed money for a roof deductible & didn’t have it. They helped me get my deductible amount & were fast and efficient!!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Fast friendly service. Very polite lady she told me her name but I don't remember it. Office very clean and neat.
Company replied
Great service. I'm glad they help me in financial support
Company replied
Makayla was great
Company replied
Company details
- #22 of 86 best companies in Loan Agency
- #4 of 14 best companies in Car Finance and Loan Company
- #17 of 107 best companies in Financial Institution
- #4 of 31 best companies in Mortgage Lender
- #48 of 253 best companies in Non-Bank Financial Service
About Tower Loan - Pell City
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
2104 Cogswell Avenue, 35125, Pell City, AL, United States
- 205-227-7590
4.2
Great
15 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Tower Loan - Pell City
We are delighted to hear Makayla provided great service. We appreciate you recognizing her excellent work at Tower Loan.
The interest rate is extremely high I…
The interest rate is extremely high I owed 1359 something like that added more to it 798 dollars so 2000 with interest I owe 4000 never again once I pay this off I’ll stick my other loan place
February 25, 2026
Reply from Tower Loan - Pell City
We appreciate you taking the time to share your positive experience. We are happy to hear that our team members are friendly and helpful!
The ppl at Tower Loan in Pell City are…
The ppl at Tower Loan in Pell City are awesome
November 6, 2025
Reply from Tower Loan - Pell City
Thank you immensely for your kind words about our team! We truly appreciate you taking the time to share your positive experience.
Reply from Tower Loan - Pell City
We are absolutely thrilled to hear about your positive experience with our financial support services at Tower Loan.
Fast friendly service
Fast friendly service. Very polite lady she told me her name but I don't remember it. Office very clean and neat.
August 9, 2025
Reply from Tower Loan - Pell City
Thank you for your positive feedback! We're pleased to hear that you had a great experience with our fast and friendly service. It's wonderful to know that our team and office environment met your expectations. We look forward to serving you again in the future.
Reply from Tower Loan - Pell City
Thank you for your positive feedback. We're pleased to hear that you found our service personal, friendly, and fast. We appreciate your support and look forward to serving you again.
Reply from Tower Loan - Pell City
Thank you for your positive feedback. We're glad to hear that you found our service helpful. Your satisfaction is important to us, and we appreciate your support.
Reply from Tower Loan - Pell City
Thank you for your positive feedback! We're pleased to hear that you found our customer service friendly and easy to communicate with. Your satisfaction is important to us, and we look forward to serving you again.
They are very helpful & helping you…
They are very helpful & helping you out.
& working with you.
Very nice people.
May 23, 2025
Reply from Tower Loan - Pell City
Thank you for the 5-star rating and the positive feedback. We're glad to hear that you found our team helpful and nice. We strive to provide excellent service to our customers. Your satisfaction is our priority.
They were so helpful in a very hard…
They were so helpful in a very hard time I was having. I needed money for a roof deductible & didn’t have it. They helped me get my deductible amount & were fast and efficient!!
May 20, 2025
Reply from Tower Loan - Pell City
We're glad to hear that we could assist during a challenging time. Your feedback about our efficiency and helpfulness is greatly appreciated. Thank you for choosing Tower Loan.
Tower Loan Experience
The representative was kind. Took the time to explain everything. It was service with a smile. He seemed to enjoy his job. Things were quick. I was in and out of office at what seemed 20 to 30 minutes. If that long!
March 8, 2025
Reply from Tower Loan - Pell City
We appreciate you taking the time to share your positive experience. It's wonderful to hear that you received such friendly and efficient service. We strive to provide a positive experience for all our customers, and we are glad to hear that you were satisfied with the service you received.
They were great
They were great! Everyone was helpful and friendly. You can’t go wrong with Tower!
February 26, 2025
Reply from Tower Loan - Pell City
Thank you for the 5-star rating and positive feedback! We're glad to hear that our team at Tower Loan was able to provide you with friendly and helpful service. Your support is greatly appreciated!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.