Tower Loan - Pensacola Reviews 

24
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TrustScore 4.5 out of 5

4.6

North Davis Highway 6235, Suite 112, 32504 Pensacola, Florida, US

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Rated 5 out of 5 stars

When borrowing money, you want to be honest with the rep helping you. I was never asked what I needed the money for. It would have been okay if they had asked. Their expertise, professionalism, and... See more

Company replied

Rated 5 out of 5 stars

Very well done. They treated us in a very upmost professional way. Well done to the Pensacola Branch

Company replied

Rated 5 out of 5 stars

The great customer service I received from the Pensacola office and they were very timely wanted to thank the ladies in that office

Company replied

Rated 5 out of 5 stars

Dealing with Miss Taylor at the Pensacola, Florida office was a pleasure. She is kind and generous and helpful and very customer service. Thank you.

Company replied


Company details

  1. Loan Agency
  2. also in
  3. Car Finance and Loan Company
  4. Financial Institution
  5. Mortgage Lender
  6. Non-Bank Financial Service

About Tower Loan - Pensacola

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • North Davis Highway 6235, Suite 112, 32504, Pensacola, Florida, United States

  • 850-361-3621

4.6

Excellent

TrustScore 4.5 out of 5

24 reviews

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4.6

All reviews

(24)

4,637 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very well done

Very well done. They treated us in a very upmost professional way. Well done to the Pensacola Branch

September 17, 2026
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Reply from Tower Loan - Pensacola

Your review is appreciated, George. We are proud our Pensacola team delivered professional service. Thank you for recognizing their efforts.

Rated 5 out of 5 stars

The great customer service I received…

The great customer service I received from the Pensacola office and they were very timely wanted to thank the ladies in that office

August 28, 2026
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Reply from Tower Loan - Pensacola

We are absolutely thrilled to hear about the great customer service and timely assistance from our Pensacola team. We will share your kind words with the ladies in that office.

Rated 5 out of 5 stars

they were very friendly

they were very friendly, good attitude and good going. I enjoyed them.

August 11, 2026
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Reply from Tower Loan - Pensacola

We are elated to hear your kind words. Your enjoyment and our team's friendly attitude mean everything to us. Thank you, Ernestine!

Rated 5 out of 5 stars

As Always I Get Fast And Friendly…

As Always I Get Fast And Friendly Service. All The Agents Are Great Especially Taylor, She My Favorite.

July 11, 2026
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Reply from Tower Loan - Pensacola

We are absolutely thrilled to hear about your fast and friendly service experience. Taylor and the team appreciate your kind words, Diana!

Rated 5 out of 5 stars

Personal loan

When borrowing money, you want to be honest with the rep helping you. I was never asked what I needed the money for. It would have been okay if they had asked. Their expertise, professionalism, and understanding were phenomenal.

July 4, 2026
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Reply from Tower Loan - Pensacola

Thank you for taking the time to share your experience. Your honesty and our team's expertise and professionalism made a positive impact.

Rated 5 out of 5 stars

Dealing with Miss Taylor at the…

Dealing with Miss Taylor at the Pensacola, Florida office was a pleasure. She is kind and generous and helpful and very customer service. Thank you.

July 3, 2026
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Reply from Tower Loan - Pensacola

We are honored to hear about your experience with Miss Taylor at our Pensacola office. Her kindness and helpfulness reflect our values well.

Rated 5 out of 5 stars

I commend them for their customer…

I commend them for their customer service, which was A+. They know their stuff and try to get you what you need. I would recommend them for your lending needs

May 6, 2026
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Reply from Tower Loan - Pensacola

Thank you immensely for recognizing our customer service excellence. We appreciate your recommendation and trust in Tower Loan.

Rated 5 out of 5 stars

The staff was kind and courteous …

The staff was kind and courteous reviewing all information about how loans work offered insurance. I'd recommend them for sure.

May 9, 2026
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Reply from Tower Loan - Pensacola

Thank you for your review, LISA RUIZ. We appreciate your kind words about our courteous staff and loan information process.

Rated 5 out of 5 stars

The Customer Service Was…OUTSTANDING!!

The Customer Service Was OUTSTANDING!!!!
Everything is explained and easy to understand!

March 12, 2026
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Reply from Tower Loan - Pensacola

We are happy to hear about your outstanding experience with our customer service team, Sylvia!

Rated 5 out of 5 stars

Staff was attentive and helpful

The staff was very patient and helpful completing my loan

March 4, 2026
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Reply from Tower Loan - Pensacola

We are thrilled to hear our staff was patient and helpful completing your loan. We appreciate your feedback.

Rated 5 out of 5 stars

GREAT CUSTOMER CARE

Taylor was so nice and polite. She explained every detail of the loan. I truly thank Taylor for having the patience. Job well done. Keep up the AWESOME WORK.

February 10, 2026
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Reply from Tower Loan - Pensacola

Thank you immensely for recognizing Taylor's excellent service. We appreciate your kind words about our customer care and professionalism.

Rated 5 out of 5 stars

The Customer service was OUTSTANDING!

The Customer service was OUTSTANDING!! The entire process was easy and quick.

October 8, 2025
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Reply from Tower Loan - Pensacola

Thank you immensely for highlighting our outstanding customer service! We appreciate you sharing your positive experience with our easy process.

Rated 5 out of 5 stars

They are very honest people.

They are very pleasant to speak with. Communication is a plus! Listen to whatever questions you may have. Also very honest.

October 4, 2025
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Reply from Tower Loan - Pensacola

We are pleased to hear about your positive experience. Your kind words about our honest communication mean everything to us.

Rated 5 out of 5 stars

It was a quick and painless transaction

It was a quick and painless transaction
Very nice people and answered all my questions.

September 16, 2025
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Reply from Tower Loan - Pensacola

We are delighted to hear about your quick and painless transaction. Patricia, we appreciate your kind words about our team.

Rated 5 out of 5 stars

They are a awesome team

They were so friendly and helpful.So happy they gave me a chance to establish my credit.Taylor was awesome.

August 14, 2025
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Reply from Tower Loan - Pensacola

We are ecstatic to hear about your positive experience! Thank you for recognizing Taylor and our team's efforts in helping establish your credit.

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