Tower Loan - Rock Island Reviews 

32
TrustScore 4.5 out of 5

4.5

4657 44th Street, 61201 Rock Island, IL, US


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Rated 5 out of 5 stars

The loan officer that processed my pre approval over the phone and at the office was very polite and ,professional. Sarah, treated me as a valued client.

Company replied

Rated 5 out of 5 stars

My experience was great because they do whatever they can to assist you and they give excellent customer service. I feel that they do everything well.

Company replied

Rated 4 out of 5 stars

Very easy to work with Jordan and his employees went above and beyond for me!

Company replied


Company details

  1. #21 of 87 best companies in Loan Agency
  2. #4 of 14 best companies in Car Finance and Loan Company
  3. #20 of 109 best companies in Financial Institution
  4. #4 of 36 best companies in Mortgage Lender
  5. #47 of 252 best companies in Non-Bank Financial Service

About Tower Loan - Rock Island

Written by the company

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Types of Loans
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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 4657 44th Street, 61201, Rock Island, IL, United States

  • 309-644-4987

4.5

Excellent

TrustScore 4.5 out of 5

32 reviews

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4.5

All reviews

(32)

4,240 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Freindly, Helpful

Staff and Customer service was above and Beyond.

July 21, 2026
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Reply from Tower Loan - Rock Island

We are happy to hear our staff's friendly, helpful service went above and beyond. Thank you, Steve!

Rated 5 out of 5 stars

The people there helped me get the…

The people there helped me get the money I needed. They are very good and respectful.

July 8, 2026
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Reply from Tower Loan - Rock Island

We are glad to hear our team was helpful and respectful in getting you what you needed. We appreciate your kind words, Larry!

Rated 5 out of 5 stars

They are always there when I need…

They are always there when I need money. All of them are friendly and kind.

July 2, 2026
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Reply from Tower Loan - Rock Island

We are grateful for your kind words. We are proud to be there when you need us, with a friendly and welcoming team.

Rated 5 out of 5 stars

Very nice employees

April 3, 2026
Tower Loan - Rock Island logo

Reply from Tower Loan - Rock Island

We're happy to hear that you had a great experience! Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

They were all GREAT

They was all great and very very kind

March 10, 2026
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Reply from Tower Loan - Rock Island

Thanks for your kind words about our team at Tower Loan. We appreciate your positive feedback, Freddie.

Rated 5 out of 5 stars

Jordan was very helpful and was quick…

Jordan was very helpful and was quick on the paper work thank u for a great experience

March 12, 2026
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Reply from Tower Loan - Rock Island

Thank you for sharing your experience. We appreciate Jordan providing helpful and quick service at Tower Loan.

Rated 4 out of 5 stars

Very easy to work with Jordan and his…

Very easy to work with Jordan and his employees went above and beyond for me!

January 21, 2026
Tower Loan - Rock Island logo

Reply from Tower Loan - Rock Island

We are honored to hear Jordan and his team went above and beyond for you. Thank you for your feedback.

Rated 5 out of 5 stars

The best service always given

You are great and try to meet my needs, thank you for all your help

November 22, 2025
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Reply from Tower Loan - Rock Island

Thank you for your review. We appreciate your kind words about our service and commitment to meeting your needs.

Rated 5 out of 5 stars

Always so friendly and helpful with…

Always so friendly and helpful with trying to meet what I want. I highly recommend Tower Loans.

November 28, 2025
Unprompted review
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Reply from Tower Loan - Rock Island

We sincerely value your recommendation and kind words about our friendly, helpful service at Tower Loan.

Rated 5 out of 5 stars

Friendly staff

Friendly staff . Didn’t take long to get approved

November 21, 2025
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Reply from Tower Loan - Rock Island

We are overjoyed to hear about your positive experience with our friendly staff and efficient approval process.

Rated 5 out of 5 stars

Great people to work with

Great people to work with

November 18, 2025
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Reply from Tower Loan - Rock Island

We are absolutely thrilled to hear you found our team great to work with. Thank you for choosing Tower Loan.

Rated 4 out of 5 stars

Highly professional people

Highly professional people. Answered all my concerns and questions

November 11, 2025
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Reply from Tower Loan - Rock Island

We are thrilled to hear about our professional team. Thank you for choosing Tower Loan for your needs.

Rated 5 out of 5 stars

Personal loan.

No pressure, easy access and friendly, helpful services.

November 4, 2025
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Reply from Tower Loan - Rock Island

We are utterly delighted to hear about your positive experience with our personal loan service and friendly team.

Rated 5 out of 5 stars

The loan officer that processed my pre…

The loan officer that processed my pre approval over the phone and at the office was very polite and ,professional.

Sarah, treated me as a valued client.

August 15, 2025
Tower Loan - Rock Island logo

Reply from Tower Loan - Rock Island

Thank you for sharing your positive experience with our loan officer. We're pleased to hear that you felt valued and received professional service both over the phone and in person. Your feedback is greatly appreciated and helps us maintain high standards of customer service.

Rated 5 out of 5 stars

Jordan and his staff always polite and…

Jordan and his staff always polite and professional. Marvin

July 17, 2025
Tower Loan - Rock Island logo

Reply from Tower Loan - Rock Island

Thank you for the 5-star rating! We're glad to hear that you've had positive experiences with our staff's professionalism and politeness. Your feedback is greatly appreciated.

Rated 5 out of 5 stars
Tower Loan - Rock Island logo

Reply from Tower Loan - Rock Island

We're glad to hear that everything was to your satisfaction! Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Quick process for loan application…

Quick process for loan application completion and receiving funds.
Sarah was friendly and helpful.

June 14, 2025
Tower Loan - Rock Island logo

Reply from Tower Loan - Rock Island

We're glad to hear that you found our loan application process quick and efficient. It's wonderful to know that Sarah was able to assist you in a friendly and helpful manner. Thank you for your positive feedback!

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