Tower Loan - Springfield IL Reviews 

43
TrustScore 4.5 out of 5

4.6

1540 W Jefferson Street, 62707 Springfield, IL, US


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Rated 5 out of 5 stars

The process of Tower Loan is easy. Gloria in the Springfield office is a top notch professional and Jamon is clearly in good control of this office. We have had tough times from time to time and they... See more

Company replied

Rated 5 out of 5 stars

I've been with Tower Loans for several years now they have always been there for me Very friendly environment I would recommend them they are so friendly and nice Im very happy with them

Company replied

Rated 5 out of 5 stars

Tower loan has ALWAYS been very kind and understanding with me and works with whatever I have needed. While everyone is very professional GLORIA is by far my very favorite. Props to all of them!!!!... See more

Company replied

Rated 5 out of 5 stars

They make getting a loan simple and fast, and that is a blessing when you are limited on fre time.Gloria is wonderful to work with also

Company replied


Company details

  1. #22 of 85 best companies in Loan Agency
  2. #4 of 13 best companies in Car Finance and Loan Company
  3. #19 of 110 best companies in Financial Institution
  4. #4 of 33 best companies in Mortgage Lender
  5. #49 of 253 best companies in Non-Bank Financial Service

About Tower Loan - Springfield IL

Written by the company

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About Tower Loan

Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.

Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!

Our Goal

Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!

Contact info

  • 1540 W Jefferson Street, 62707, Springfield, IL, United States

  • 217-546-7930

4.6

Excellent

TrustScore 4.5 out of 5

43 reviews

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4.6

All reviews

(43)

4,109 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Gloria is great to work with

Gloria is great to work with. Always a friendly voice!

June 17, 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We are glad to hear Gloria made such a positive impression. We will share your kind words with her!

Rated 5 out of 5 stars

They make getting a loan simple and…

They make getting a loan simple and fast, and that is a blessing when you are limited on fre time.Gloria is wonderful to work with also

May 28, 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We are elated to hear the process was simple and fast. Gloria will be glad to know her efforts made a difference. Thank you, Rodney!

Rated 5 out of 5 stars

Courteous Staff

n staff have always been courteous and efficient in handling my loan (several over the years) needs.

May 29, 2026
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Reply from Tower Loan - Springfield IL

Your review is appreciated, Tony. Courteous and efficient service across several loans is exactly what we strive to provide.

Rated 5 out of 5 stars

I've been with Tower Loans for several…

I've been with Tower Loans for several years now they have always been there for me Very friendly environment I would recommend them they are so friendly and nice Im very happy with them

April 22, 2026
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Reply from Tower Loan - Springfield IL

We are grateful for your loyalty and kind words about our friendly environment and service over the years.

Rated 5 out of 5 stars

Good customer service

Good customer service

March 26, 2026
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Reply from Tower Loan - Springfield IL

We are pleased to hear about your positive experience with our customer service team at Tower Loan.

Rated 5 out of 5 stars

Quick and friendly

Quick and friendly

April 17, 2026
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Reply from Tower Loan - Springfield IL

We sincerely value your feedback about our quick and friendly service at Tower Loan.

Rated 5 out of 5 stars

Great to work with!

The process of Tower Loan is easy. Gloria in the Springfield office is a top notch professional and Jamon is clearly in good control of this office. We have had tough times from time to time and they were great to work with us. Communication a d a game plan to pay is the key to success.

April 18, 2026
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Reply from Tower Loan - Springfield IL

Thank you immensely for your kind words about Gloria and Jamon. We appreciate your partnership through both good and challenging times.

Rated 5 out of 5 stars

The staff at the Springfield location

The staff at the Springfield location

April 10, 2026
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Reply from Tower Loan - Springfield IL

Thanks for your feedback about our Springfield location staff. We appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

They will blow your phone down if you…

They will blow your phone down if you missed a payment 🤣🤣🤣🤣🤣🤣🤣. Dont do it and don’t listen to them bot reviewers I’m telling yall

April 10, 2026
Unprompted review
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Reply from Tower Loan - Springfield IL

Sorry for any inconvenience. We understand your concerns about our communication practices. Please contact Tower Loan at (662) 562-5681 to discuss your experience.

Rated 5 out of 5 stars

She was very polite and helpful and I…

She was very polite and helpful and I enjoyed meeting her in the Springfield, IL branch.

March 5, 2026
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thank you for sharing your positive experience with our helpful team member at the Springfield location.

Rated 5 out of 5 stars

The staff is great and that's what…

The staff is great and that's what brings me back!

February 21, 2026
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Reply from Tower Loan - Springfield IL

Thank you for taking the time to share your experience! We appreciate your loyalty and are glad our staff keeps you coming back.

Rated 5 out of 5 stars

I had prompt

I had prompt, courtesy, professional service that me my needs.

December 24, 2025
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Reply from Tower Loan - Springfield IL

Thank you for sharing your feedback about our prompt, courteous, and professional service that met your needs.

Rated 5 out of 5 stars

Gloria is my favorite person there she…

Gloria is my favorite person there she has the laugh and is always good to me

December 16, 2025
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thanks for highlighting Gloria's wonderful laugh and kindness. We appreciate you sharing your positive experience with Tower Loan.

Rated 5 out of 5 stars

process was easy and the people i dealt…

process was easy and the people i dealt with were helpful in explaining things and respectful

December 10, 2025
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

Thank you for your wonderful feedback! We are delighted the process was easy and our team was helpful and respectful.

Rated 5 out of 5 stars

Easy process

Easy process, great communication.

November 18, 2025
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Reply from Tower Loan - Springfield IL

We are happy to hear you found our process easy with great communication.

Rated 5 out of 5 stars

Fast loan experience

Fast loan experience. Tower Loan listens to your needs, lets you know what is available, and then you can decide. Friendly staff who are willing to work with you.

September 23, 2025
Tower Loan - Springfield IL logo

Reply from Tower Loan - Springfield IL

We are delighted to hear about your fast loan experience. Thank you for recognizing our friendly staff's commitment to working with you.

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