The young man that was assisting me with the loan process. He never passed judgment on me. He was kind understanding and professional. I could tell he really wanted to help me. I felt relieved leaving... See more
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The staff at Tower Loan is always very helpful and knowledgeable. They have excellent customer service. They are understandable when you communicate that you’ll be late and they don’t bother you (unle... See more
Company replied
I’ve been using Tower Loans for several years now when I need a little extra cash. They’re always up front and tell you what you can expect as far as payments and amount available to borrow. Very frie... See more
Company replied
Overall you have very helpful and friendly staff.
Company replied
Company details
- #22 of 82 best companies in Loan Agency
- #3 of 14 best companies in Car Finance and Loan Company
- #15 of 103 best companies in Financial Institution
- #3 of 29 best companies in Mortgage Lender
- #48 of 248 best companies in Non-Bank Financial Service
About Tower Loan - St. Charles
Written by the company
About Tower Loan
Tower Loan operates more than 260 branch offices in Mississippi, Missouri, Illinois, Alabama, Louisiana, Texas, Tennessee, and Florida. The company is regarded as one of the largest and most progressive independent finance companies in the nation—and we’re proud of our reputation.Whether you're looking for a vacation loan, online loan, personal loan, or installment loan- Tower Loan is the place that says yes!
Our Goal
Throughout our extensive network of branch offices, the primary business of Tower Loan is consumer installment lending. Each member of the staff is here to serve and help every customer in a professional manner that is not intimidating at all. Tower Loan also offers our customers sales financing at various merchants in the local markets. Give your local office a call today or apply online to see how Tower Loan can help you!Contact info
2370 Hwy 94 South Outer Road, 63303, St Charles, MO, United States
- 636-447-2389
4.6
Excellent
26 reviews
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Very nice team, but finding the location is very confusing
Overall you have very helpful and friendly staff.
March 21, 2026
Reply from Tower Loan - St. Charles
Thank you for your review. We appreciate your kind words about our helpful and friendly staff. We understand location access can be challenging.
The young man that was assisting me…
The young man that was assisting me with the loan process. He never passed judgment on me. He was kind understanding and professional. I could tell he really wanted to help me. I felt relieved leaving Tower Loan after my visit
March 11, 2026
Reply from Tower Loan - St. Charles
Thank you for your wonderful feedback. We appreciate your kind words about our team member's professional and understanding approach during your loan process.
The loan personel were friendly fast…
The loan personel were friendly fast and professioal. The process only took 20 minutes. Much faster and easier than a bank loan.
March 10, 2026
Reply from Tower Loan - St. Charles
We are happy to hear our team provided friendly, fast, professional service. Thank you for choosing Tower Loan, David.
Reply from Tower Loan - St. Charles
Thank you for sharing your experience with our service. We appreciate your kind words about our team.
Very nice people
January 9, 2026
Reply from Tower Loan - St. Charles
Thank you for sharing your positive feedback.
No hoop jumping just honest good people…
No hoop jumping just honest good people to deal with and not want your life history
January 2, 2026
Reply from Tower Loan - St. Charles
We appreciate your positive feedback and are so glad you enjoyed your experience. It's important to us that we provide an honest and straightforward service.
Reply from Tower Loan - St. Charles
We are pleased to hear you found our service very good. Your feedback is incredibly valuable to Tower Loan.
There is nothing that I can say that…
There is nothing that I can say that would make my experience better thank you for everything it was a great day and you all made it for me
December 6, 2025
Reply from Tower Loan - St. Charles
Thank you for sharing your wonderful feedback, Emily. We are thrilled you had such a great experience with Tower Loan.
The staff was concerned and eager to…
The staff was concerned and eager to help me through my hardship.
December 9, 2025
Reply from Tower Loan - St. Charles
We sincerely value your feedback. We are pleased our staff showed concern and helped you through your hardship.
The staff at Tower Loan is always very…
The staff at Tower Loan is always very helpful and knowledgeable. They have excellent customer service. They are understandable when you communicate that you’ll be late and they don’t bother you (unless you don’t own up to your agreement of course) They’re the best!
November 27, 2025
Reply from Tower Loan - St. Charles
Thank you immensely for highlighting our helpful staff and excellent customer service. We appreciate your understanding approach.
ease in obtaining the loan
November 26, 2025
Reply from Tower Loan - St. Charles
Thank you for your review, MACHELLE. We appreciate your feedback about the ease in obtaining your loan with Tower Loan.
I’ve been using Tower Loans for several…
I’ve been using Tower Loans for several years now when I need a little extra cash. They’re always up front and tell you what you can expect as far as payments and amount available to borrow. Very friendly staff and nonjudgmental.
October 22, 2025
Reply from Tower Loan - St. Charles
We are absolutely thrilled to hear about your positive experience with Tower Loan over the years, Carl. Thank you for recognizing our transparency and friendly service.
Danielle completed my transaction as an…
Danielle completed my transaction as an experienced professional. I received excellent service and would definitely recommend her to family and friends.
September 27, 2025
Reply from Tower Loan - St. Charles
Your positive feedback about Danielle's professional service means so much to us. We appreciate your recommendation to others.
They where very nice and helped through…
They where very nice and helped through the process
July 29, 2025
Reply from Tower Loan - St. Charles
Thank you for your positive feedback! We're pleased to hear that you had a great experience and found our team helpful. We look forward to serving you again in the future.
Reply from Tower Loan - St. Charles
We're glad to hear you found our service easy and convenient. Your positive feedback is much appreciated. Thank you for the 5-star rating!
I have been doing business with tower…
I have been doing business with tower loan for a number of years, and believe me tower loan ha e been very helpful to me.I am truly grateful!
May 23, 2025
Reply from Tower Loan - St. Charles
Thank you for your positive feedback! We're glad to hear that Tower Loan has been helpful to you over the years. Your continued trust and support are greatly appreciated.
Everything was great!
May 23, 2025
Reply from Tower Loan - St. Charles
We're glad to hear that everything was great! Your positive feedback is much appreciated. Thank you for taking the time to share your experience.
Reply from Tower Loan - St. Charles
Thank you for the 5-star rating! We're glad to hear that you found our service fast and our team courteous. Your positive feedback about our customer service is greatly appreciated.
The company overall is great!
The company overall is great!! Some employees need to be more customer service friendly and professional because it’s representative the company and you a person!
March 29, 2025
Reply from Tower Loan - St. Charles
Thank you for your feedback and the 4-star rating. We're glad to hear that you find our company great! We take your comments about our customer service seriously and will strive to ensure all our employees reflect the professionalism we aim for. Your input is valuable to us.
Reply from Tower Loan - St. Charles
We appreciate your kind words and are glad you had a positive experience.
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