I have not received my case since beginning of November! No one is responding to the emails. I was supposed to get it by the end of November the latest! What is happening? Can someone contact me?
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See what reviewers are saying
Used to love this company, I ordered a case on 21st april 2022 and after months of constantly emailing, messaging on instagram and waiting, I have heard nothing back. I don’t know what’s happened to t... See more
My case arrived without delays, but it came with a spelling error. Also, 3 months into using it, it started to turn yellow, which signals the poor quality of their material, since it says on apple’... See more
This is just a huge scam. Ordered a case the 10. March 2020, and as of today (19/04/2020) i still haven't received it. I payed extra for express delivery, which should be 6-20 days, but th... See more
Company replied
Company details
Information provided by various external sources
Homepage of Toxic Amsterdam. High quality quoted phone cases.Homepage - Toxic Amsterdam
Contact info
Oderweg 1, 1043 AG, Amsterdam, Netherlands
- Info@toxic.amsterdam
- toxic.amsterdam
Great product
Great product - good service
From purchasing to shipping, only took about a week. These cases are very good quality and look good too. I received 20% my next purchase and will defo buy another - they are so fun!

Reply from Toxic Amsterdam
The shipping was fast but my phone is…
The shipping was fast but my phone is iPhone 11 and I got the case for the iPhone 7/8 but the case it self is every good quality and looks really nice.
A good experience
A good experience, the package has arrived on time and in perfect condition.
The answer to my questions has been fast and efficient
My experience with this company was…
My experience with this company was great so far! I had a little incident where I wanted a different sized phone case than the one I ordered. They told me that I can receive a new one at no charge. I haven’t heard back from them yet but hopefully I will soon.
Fast answer and they've solved my…
Fast answer and they've solved my problem quickly
I ordered two products on the 4th May…
I ordered two products on the 4th May and still have not received my items - I paid for fast delivery too and it has been well over one month. I emailed several times and I am still waiting for a response
Update: I have been fully refunded
WORTH IT.
Arrived way before expected time, fits perfectly and i love it!!!!!
Never arrived.
It’s been 8 weeks since I order a phone case from this company, and still haven’t received it. I have tried to contact them on every social media platform, and emailed them 3 times, I have got no response, I’m so frustrated at the ridiculous customer service. I basically gave you money for nothing.

Reply from Toxic Amsterdam
I never receive my order
I had ordered a case, a month ago, I had paid fast shipping, but the case didn’t come!

Reply from Toxic Amsterdam
Really love it
Really love it! Super nice case, very quick delivery (and this in covid19 times) and extremely friendly support team! I’m totally happy about my order and gonna get more later for my new iPhone!
Love it
The cover is 100% eye-catching.
Fast delivery to Germany, and very high quality and comfortable in the hand. Would buy it again
Great quality
Great quality. Great service and fast shipping even under the circumstances.
My absolute favorite phone cases
My absolute favorite phone cases, best quality!
Delivery took a long time and quality…
Delivery took a long time and quality is not great
The case arrived extremely quickly amd…
The case arrived extremely quickly amd the quality is really good as well. I am really happy with my purchase and i will be reccomending this brand for my family and friends too. Buy without hesitation!
“if you can read this” sign a petition
I have the “if you can read this, you’re too close” case and not only is it perfect for the challenging time we’re in but the process was easy convenient and fast. The case is good quality and I love it.
Also great for keeping people 6 feet away during protests. #GEORGEFLOYD #BLACKLIVESMATTER
#ICANTBREATHE
I just don’t get why there are so many…
I just don’t get why there are so many complaints about the delay, seriously do you guys know what’s going on in the world? If you want a faster shipment, choose express, it took 3-4 days to arrive. The cases look super cute and they sent alcohol wipes!
The customer service always responds to my inquiries too, just message them with the popup chat thingy on their website. Very polite mailing with Sanne 👌🏼
Alright
I have ordered from here twice and spent over €40! The first order was made on the 10th of April and the second on the 2nd of May, I still haven’t received either phone case. I received an email on the 21st of May saying the second phone case was out for delivery and to expect it within 2 working days it is now the 3rd of June and it’s still not here. According to the tracking it’s not even in Ireland yet even though I got an email saying it was out for delivery. I have contacted them though email twice, and they took a long time to respond and all the person said was that my case is still on the way. I have contacted PayPal and hopefully I can get my money back
Update: Finally received my phone case after over a month of waiting :)
The case fits perfectly and protects my…
The case fits perfectly and protects my mobile way too good 😇
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