Toy House 

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Company details

  1. Children's Toys Store

Written by the company

We are a family run Kids Toy Store specialising in all outdoor toys and ride on toys. We offer free delivery on all products. Feel free to contact us if you have any questions.


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All reviews

(15)

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Rated 1 out of 5 stars

Disgrace

I ordered a tractor for my wee boy back in Nov 22 as a christmas present for my little boy, it wasnt long until the trailer brought, then the tractor wouldnt charge, over and abck with owen since OCt 23 in regards to the tractor. i had to leave the tractor to derry to get it looked about, i then had to collect but the issue was still nort resolved. Owen lifted the tractor from my home in May and he will not return the tractor. i have made several attepmyts to contact him but my messages are just ingored. An disgrace of a company

November 13, 2024
Unprompted review
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Rated 5 out of 5 stars

Toyhouse is a fantastic company

Toyhouse is a fantastic company that excels in providing great customer service, lightning-fast delivery, and unbeatable prices. Their commitment to customer satisfaction is truly commendable as they go above and beyond to ensure a smooth shopping experienc. I highly recommend Toyhouse as a go-to destination for ride on toys, as well as the other products they sell. You can shop with confidence knowing that you'll receive excellent service, speedy shipping, and great value for your money

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service very prompt 100%…

Fantastic service very prompt 100% happy with purchase the staff pulled out all the stops to isure our order arrived before Christmas many thanks Edward.

December 8, 2023
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Reply from Toy House

Hi Edward

Thank you for the kind review. Glad you had a good experience.

Kind regards
www.toyhouse.ie

Rated 4 out of 5 stars

Very Good product.

Very Good product and my daughter is delighted with it. took very long to come though. Had to ring after 3 weeks after I ordered it and had it next day . Worth the wait though.

September 27, 2023
Rated 5 out of 5 stars

100% recommend

The owner went above and beyond to help me with my order. Would absolutely recommend this website to all my friends and I cannot wait to order here in the future again.

September 12, 2023
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Rated 1 out of 5 stars

I honestly do not recommend shopping at…

I honestly do not recommend shopping at toy house. I ordered a trampoline as a birthday gift for my 9-year-old daughter. I waited over two weeks for the shipment and I didn't receive it. I only received an email that they canceled the order without giving any reasons. Thanks to Toy house, I have a desperate child at home. I don't recommend it to anyone.

Update.
I have never once written to you to cancel my order, so making the decision for me and canceling the order is not right. I didn't send any threats, I just wrote that I would report the matter to the CCPC, and that's what I did.

October 5, 2023
Unprompted review
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Reply from Toy House

Hi Sebastian,

Sorry you feel you need to leave us a 1 star review.

We did email you advising you of a delay in your order. We asked you whether you wanted to proceed with the order or cancel.

As we didn't receive any correspondence back in this case we thought it would be best practise to refund you asap in full.

Even after we refunded you we still received threatening emails in this case.

We are a small family run business and we try our best for all of our customers. We apologise for any inconvenience caused to you in this case.

Toy House

Rated 5 out of 5 stars

Amazing Company !!!!!

Cant recommend the toy house enough, nowhere in the world would supply a yellow ride on g wagon for a christmas present my little boy had his heart set on but i could not find a yellow one, there was a company in germany that dis it but only sold wholesale and didnt ship to uk however this fantastic company did, they sourced it for me and shipped it to the Uk, they kept in touch alot throughout the process and informed me when my item was on route md de assured me it was coming :) such a pleasant transaction so helpful kind and friendly would defo re use in future!! So happy !! this is going to make a little boy very very happy thank u so so much.

December 15, 2022
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Reply from Toy House

Thank you Jessica for your kind review.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I received an email last week that they were worried the current courier wouldn't be able to deliver on time, so they dispatched a second item with a different courier who they were confident would deliver before Christmas. Both items have arrived (although I haven't opened them and tried to put together yet), but definite 5 star for customer service!

December 14, 2022
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Reply from Toy House

Thanks Sharon

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Rated 5 out of 5 stars

Great customer service

Great customer service. So lovely to deal with. Even wrapped the item in black plastic as they knew it was a Christmas gift. Didn't even have to ask.

November 27, 2022
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Reply from Toy House

Thank you for the kind review.

Rated 5 out of 5 stars

The toyhouse is a fantastic company to…

The toyhouse is a fantastic company to deal with.
The owner went above and beyond to make sure the toy i had ordered was perfect and what i wanted.i recieved it today and it is class.Thank you.
I highly reccomend the toyhouse to anyone looking to purchase toys in ireland.i will definitely order from here again.

November 21, 2022
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Reply from Toy House

Thank you Sheila.

Rated 5 out of 5 stars

Customer service at its best

I recently placed an order with Toy House and when I rang to follow up I have to say customer service was next level. It’s not too often shops and businesses thank you for your order. Gentleman I spoke with was genuinely greatful and a pleasure to talk to. Highly recommend!

November 18, 2022
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Reply from Toy House

Thank you Lianne

Rated 5 out of 5 stars

Brilliant customer service and quick…

Brilliant customer service and quick delivery. I requested the image on the box be covered and they went through the trouble of putting a black plastic wrap all around the box to ensure no little eyes could see. Fantastic value also. Will definitely be shopping here again!

November 10, 2022
Unprompted review
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Reply from Toy House

Thank you for the kind review.

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Rated 5 out of 5 stars

Brilliant website

Great customer service, speedy delivery and fantastic products! Purchased an electric ride on that’s brilliant quality

November 10, 2022
Unprompted review
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Reply from Toy House

Thank you Sarah

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