Toys 'N' Geek Reviews 

554
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. People frequently share that the products are of exceptional quality, wonderfully priced, and always arrive carefully packed to prevent any damage. Buyers appreciate the smooth online ordering process, speedy delivery times, and the wonderful surprise of receiving small complimentary treats inside their parcels. Shoppers consistently express their intention to return for future purchases because of the reliable and friendly service. However, some customers also noted experiencing frustrating delivery delays, long waiting times, or missing shipping updates. A few people also mentioned receiving packages at incorrect addresses or encountering trouble when trying to cancel an order.

What people talk about most

Product

Customers had positive experiences with product, noting great quality, competitive prices, and items arriving... See more

Delivery service

Clients share positive opinions on delivery_service, highlighting fast shipping times and items arriving in... See more

Price

Customers consistently note positive experiences with price, highlighting that items are affordable and... See more

Order

Consumers find order to be positive, highlighting quick service, easy website navigation, and fast, secure... See more

Service

Reviewers highlight positive aspects of service, consistently noting quick dispatch and great prices.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Competitively priced games made even better by a sale. A great selection overall. Parcel arrived quickly and contents were in perfect condition. Well definitely think of Toys 'N' Geek again when loo... See more

Company replied

Rated 5 out of 5 stars

Amazing service by Toys ‘N’ Geek. We’ve made several purchases. Despatch is always prompt. Recently, Royal Mail delivered the item to the incorrect address. Toys ‘N’ Geek went above and beyond expecta... See more

Company replied

Rated 5 out of 5 stars

Ordered a Barbie Fiat and Doll and it was at an exceptional price and delivered well within the time frame expected. So pleased to have found this outfit for future purchases as we now have a week old... See more

Rated 5 out of 5 stars

This was my first purchase from Toys ‘N’ Geek and I would not hesitate to shop from again and recommend. Nice website, easy well priced transaction and fast delivery with the item being well packaged... See more

Company replied


Company details

  1. Toy Store
  2. Collectibles Store

Written by the company

Toys 'N' Geek are a fast growing company, specialising in Funko toys and collectibles. We aim to become your number one source for toys and all things geek!


Contact info

4.8

Excellent

TrustScore 5 out of 5

554 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(554)

113 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good customer service

One of the items was missing a part in manufacturing, I got in touch and they immediately sent out a replacement. Very happy with the customer service

May 27, 2026
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Hi Ruth,

Thanks for taking the time to leave a review, and for your patience while we send out the replacement part. Look forward to seeing you again.

Rated 1 out of 5 stars

More than double the price?

More than double the price for a booster bundle. Daylight robbery

May 13, 2026
Unprompted review
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Hi Aaron,

We pride ourselves in our low prices, and we always try to price lower than competitors when possible.

If you'd like to discuss this further, please feel free to email us: contact@toysngeek.co.uk

Rated 5 out of 5 stars

I ordered on the weekend and it was…

I ordered on the weekend and it was sent out by the Monday morning.wonderful prompt service and a good variety of products.🙂

April 27, 2026
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Thank you for the kind words and for the 5 star review! :)

Rated 5 out of 5 stars

Excellent by all measures

Competitively priced games made even better by a sale. A great selection overall.
Parcel arrived quickly and contents were in perfect condition.
Well definitely think of Toys 'N' Geek again when looking for more board games.

April 26, 2026
Toys 'N' Geek logo

Reply from Toys 'N' Geek

Thanks for the kind words - we're always expanding our board game selection, so come back soon!

Rated 5 out of 5 stars

Great Store

A great experience from a great store. A place full of geeky merchandise at affordable prices. All my items turned up in immaculate condition due to the sturdy packaging. Delivery was swift too, I ordered on the 10th of April and it arrived on the 13th of April.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Great Experience Using ToysNGeek

Amazing website with great range of product.
What stood out was the fantastic service from Daniel.
Great Prices but you cannot put a value on a company that looks after its customers. Will use again for sure!

April 10, 2026
Unprompted review

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