Product is perfect. I was sceptical how long it will take to deliver from JP to Switzerland but once prepared i was blown away… express shipment, great product, great price and great first experience.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have order many times from toysonejapan, I have never had a issue they have great communications. Its also hard to find low international shipping for bulk orders. If you looking for japanese tradin... See more
Second time ordering plushies for my daughter and both went smoothly and hassle free.Worth it and reliable!Swift deliveries and qualites of both plushies is great and my daughter loves it!Thank you so... See more
Very happy with my purchase. Quick delivery, well packaged and good communication. Excellent quality Mafex figure which I’m very happy with. Website very easy to use and made buying from Japan and... See more
Company details
Written by the company
Our company is a Japan-based retailer specializing in trading cards and collectible figures, serving customers worldwide. We are passionate about delivering the excitement and joy that comes with collecting, playing, and cherishing these unique items. Our product range includes both brand-new and pre-owned goods, carefully inspected to ensure authenticity and quality. From popular titles like Pokémon, Yu-Gi-Oh!, One Piece, and Magic: The Gathering, to highly detailed figures from renowned anime and game franchises, we offer a diverse selection that caters to collectors and players alike. With years of experience in the hobby industry, we have established strong partnerships with authorized distributors and trusted suppliers, enabling us to offer genuine products at competitive prices. Our team is committed to providing exceptional customer service, secure packaging, and reliable international shipping to ensure that items arrive safely, no matter where you are in the world. Whether you are a passionate collector, a competitive player, or someone searching for the perfect gift, our goal is to be your trusted source for all things related to trading cards and collectible figures. We look forward to sharing our love for these products with enthusiasts across the globe.
Contact info
Japan
- toysonejapan.com
4.9
Excellent
230 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great shopping experience
This shop has great communication and fast delivery. Box was well packed and product is awesome. I love the cool stuff they sell.
February 6, 2025
Unprompted review
Advertisement
EXCELLENT!!
Long story short, this was my first experience purchasing almost anything specifically from Japan. I was a little skeptical I'm not going to lie. I ordered 6 boxes and was not disappointed. The product came very fast, was packaged very neatly & I actually pulled and ENCHANTED ELSA from one of your boxes!
I can't thank you enough for the amazing experience/fast email responses and receiving my order with great speed from ToysOneJapan. I will definitely be ordering more Lorcana sets/boxes from you in the future.
January 28, 2025
Unprompted review
Preorder sent to the US
A preorder was placed months before a product release. Toysonejapan sent it as soon as it became available. It was well wrapped and packed and received it in the US just a few days from Japan! Amazing service.
January 31, 2025
Unprompted review
Received my product super freaky fast…
Received my product super freaky fast from Japan to atl in like 4 days! Happy!!
February 1, 2025
Unprompted review
Got the toys quickly and I’m great…
Got the toys quickly and I’m great condition
January 22, 2025
Unprompted review
Advertisement
Excellent selection
Excellent selection, excellent price, excellent shipping. I will definitely be ordering from Toys one Japan again!
January 21, 2025
Unprompted review
Pokemon Card
Professional from the start, seller packed everything so they would not shift around during transit, shipping was extremely fast from overseas, and the cards are amazing! I highly recommend ToysOneJapan for you next and all Pokemon purchases! Thank you, and I will continue to shop this store!
January 13, 2025
Unprompted review
Items are packed very nice
Items are packed very nice. The shipping is so fast even for overseas purchase. Definitely recommend toys one japan for anime figures.
January 9, 2025
Unprompted review
Items well packed and fast delivery
Items well packed and fast delivery even overseas
January 9, 2025
Unprompted review
Advertisement
Very fast delivery and it’s legit!
Very fast delivery and it’s legit!
December 28, 2024
Unprompted review
Great service
Great service, fast shipping from Japan to the Netherlands, thanks
December 20, 2024
Unprompted review
Great experience
Great experience, everything came packed well and shipping was extremely fast.
December 16, 2024
Unprompted review
Advertisement
Easy access around the website with…
Easy access around the website with quick response via email when I had queries.
Price is reasonable and delivery fast.
Packaging was good and all the boxes are well secured.
Have been buying Pokemon TCG boxes from ToysOneJapan and will continue so.
December 9, 2024
Unprompted review
Perfect pokemon boxes
Bought 2 boxes of 10 pokemon display, evertyhing has been shipped very fast.
Packages are nicely protected, and the product is legit.
Will buy again, thanks.
December 10, 2024
Unprompted review
Made my first order with ToysOneJapan…
Made my first order with ToysOneJapan and couldn’t have asked for a better experience. After purchase sent a e-mail which was quickly answered and then package arrived sooner then expected.
Will definitely be ordering here again.
November 14, 2024
Unprompted review
Great service and product
Great service and product. Fast shipping. Purchased in stock out of print pokemon cards. Shipped within a few days with no issues. Customer service was also great and quick to respond.
November 1, 2024
Unprompted review
Advertisement
An excellent merchandise store
I came across this store by chance and was seduced by the quality of their website. The prices charged are very attractive. So far I have purchased 2 figurines. They were sent very quickly and perfectly protected. I also appreciated the seriousness of their team and the communication in the event of a problem. I therefore recommend this store.
November 20, 2024
On time....in perfect condition...fair…
On time....in perfect condition...fair pricing...and never problem A+ company
November 14, 2024
Unprompted review
My toy
Yhe delibet its fast and the order wonderful and amizing i love all my toy
November 3, 2024
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.