TP Kjoler Reviews 

2,403
•
TrustScore 4.5 out of 5

4.6

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Rated 2 out of 5 stars

the dress is looking lovely - but that is all whats good - the sparkles & sequins were shedding all over the house, car , everywhere.. - I had to use hairspray but it didnt help much. The strap broke... See more

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Rated 5 out of 5 stars

Great experience! I ordered a dress for a wedding and everything went perfectly. The dress was beautiful, good quality, and arrived on time. I am very satisfied with my purchase and would recommend th... See more

Company replied

Rated 5 out of 5 stars

The best place with best dresses for all types of women and their prices are very affordable I just bought more than 15 dresses at 200kr each and taking them to Uganda for myself and family atte... See more

Company replied

Rated 5 out of 5 stars

Amazing experience! Beautiful dresses, with a lot of variety! The service was great - they guided in which colors suits you, sizes, and more. Definitely recommend:)

Company replied

Company details

  1. Dress Store
  2. also in
  3. Bridal Shop
  4. Wedding Store
  5. Women's Clothing Store

Written by the company

Tp Kjoler har Danmarks største udvalg i fest og gallakjoler, og har også en stor flot brudekjole afdeling. Vi har eksisteret i 19 og sætter en stor ære i at gøre alt hvad vi kan for at gøre din oplevelse med os god. Vores brudekjoler ligger i den prisvenlige ende og starter helt nede i 2.199,- og ender i maks 15.999,- Der er ikke tidsbestilling til vores festkjoleafdeling men ønsker du at prøve brudekjoler skal du booke en tid. Butikken ligger i Silkeborg og du kan også handle online i vores webshop hvor der naturligvis er 14 dages returret. Vi har desuden en stor afdeling med festsko primært fra Tamaris.


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4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 87% of negative reviews

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4.6

All reviews

(2,403)

309 reviews in the last 12 months

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Rated 2 out of 5 stars

the dress is looking lovely but

the dress is looking lovely - but that is all whats good - the sparkles & sequins were shedding all over the house, car , everywhere.. - I had to use hairspray but it didnt help much. The strap broke the minute my daughter sat in the car ( we had to quick fix with the safety pin!) - pure disaster for her debs day (!!( - the quality unfortunately was like Shein or Temu :((( I was expecting something more for that price than a piece of junk that didnt last an hour :(

August 24, 2026
Unprompted review
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Reply from TP Kjoler

We need to clarify a few points in your review.
The dress you purchased is from La Divine, an established American brand. It is not a dress from China, and comparing it to Shein or Temu is therefore not an accurate description of the product.
With dresses where glitter stones are glued onto the fabric, some shedding is completely normal and to be expected. This is simply a characteristic of this type of decoration and is not in itself an indication of poor quality.
Regarding the broken strap, straps do not normally break on their own. This typically happens when they are subjected to too much tension, which can for example occur if a dress is too tight. As we have not been given the opportunity to inspect the dress, we cannot determine the exact cause in this case.
We are surprised that you have not contacted us regarding the problem. Instead, the first time we hear about it is through this Trustpilot review. Had you contacted us directly, we would of course have had the opportunity to inspect the dress and handle the complaint.
Kind regards,
TP Kjoler

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Rated 5 out of 5 stars

Beautiful dresses

I love the dress that I got for my sister’s wedding🩷
I also appreciate their fast responses on email 🙏🏼

July 18, 2026
Unprompted review
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Reply from TP Kjoler

Dear Reham

Thank you so much for your wonderful 5-star review. 🩷
We’re so happy to hear that you love the dress for your sister’s wedding. It also means a lot to us that you appreciated our quick email responses – we always do our best to help our customers as fast as possible.
Thank you for choosing TP Kjoler. We hope you have a fantastic time at the wedding, and we look forward to welcoming you again in the future.
Best wishes,
TP Kjoler

Rated 5 out of 5 stars

Great experience

Great experience! I ordered a dress for a wedding and everything went perfectly. The dress was beautiful, good quality, and arrived on time. I am very satisfied with my purchase and would recommend this store to others.

June 18, 2026
Unprompted review
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Reply from TP Kjoler

Dear Cristina 🩷

Thank you so much for your wonderful 5-star review.
We are delighted to hear that you had a great experience shopping with us and that everything went smoothly from ordering to delivery. It means a lot to know that you were happy with the quality and beauty of your dress, and that it arrived in time for the wedding.
Thank you for your kind recommendation and for taking the time to share your experience. We truly appreciate your support and hope you enjoyed wearing your dress for such a special occasion.
We would love to welcome you back again in the future.

Best regards
The TP Kjoler Team ✨🌸

Rated 1 out of 5 stars

Poor customer service and unclear payment system

Poor customer service and unclear payment system
I ordered a dress on April 3rd with an expected delivery time of 2 weeks. By April 10th, I still hadn’t received any updates or additional information, so I contacted customer service. Their response was just one short sentence saying that I had ordered a dress with a 14-day delivery time, which wasn’t helpful at all.
What made things even more confusing was that the payment hadn’t actually been processed — it was only reserved in my bank account. On April 13th, the money was returned to my account, so I contacted the company again to ask if I could cancel my order since it clearly wouldn’t arrive on time as stated on their website and in their message.
Once again, I received only a one-sentence reply saying that the estimated delivery date is the end of April and that the payment would be taken once the package is shipped. I don’t understand this at all, since I paid during the ordering process and the amount had been reserved in my bank account the entire time. No apology, no real explanation, and no effort to help.
The dresses are beautiful, but the customer service is terrible. They provide almost no information, and it feels like you’re bothering them when you reach out. I also noticed that another customer had the exact same experience before me.
Very disappointing.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Super easy to order dresses from you

Super easy to order dresses from you! I’m from Finland, and there were no problems at all :)

March 20, 2026
Unprompted review
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Reply from TP Kjoler

Dear Netta 🩷

Thank you so much for your 5-star review 🙏🏻
We’re so happy to hear that your experience ordering from Finland was smooth and easy – that truly means a lot to us 💗

Thank you for choosing us, and we hope to help you again in the future!
Kind regards
TP Kjoler

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Rated 1 out of 5 stars

I had my order cancelled and refunded without an explanation 10 days after ordering

I ordered and paid for two dresses from their official website on the 3rd of february. Then, two days later, on the 5th they informed me over messages that the dress was out of stock in the color that i originally ordered and I replaced it with a different color. They responded with a message saying the dresses were on their way to me. They haven’t contacted me since, even after I sent them a message asking when the order will arrive, to which they didn’t respond. Today, february 14th, I recieved a full refund without a single email or explanation as to why my dresses haven’t been delivered or were returned. This is extremely unprofessional and inexcusable behaviour from such a large company.

February 14, 2026
Unprompted review
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Reply from TP Kjoler

Hi Bela

We cannot find any orders in the name Bela, could you please contact us.
We haven't received any mails from you today the 14.

We never charge money before we ship so refund is not possible unless we shipped and you send your order back.

The usual delivery time is around 2 weeks before we get the dresses for you from our american stock and then ship to you - i will appreciate if you will send us en email sp we can sort this out.

Rated 5 out of 5 stars

The best place with best dresses for…

The best place with best dresses for all types of women and their prices are very affordable

I just bought more than 15 dresses at 200kr each and taking them to Uganda for myself and family attending our Nephew's wedding.

Love the place

November 22, 2025
Unprompted review
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Reply from TP Kjoler

Thanks you so much Clara, it was a true pleasure having you in our store, please send us pictures from the parties in Uganda, we would love to see them ❤️

Rated 5 out of 5 stars

Helpful support

Had few points to clarify on measurement before placing the order. So dropped an email and got confirmation on needed measurement.
So very helpful support

October 22, 2025
Unprompted review
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Reply from TP Kjoler

Thank you so much 🩷

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Rated 5 out of 5 stars

Good online shopping experience

Delivery is ontime, took 3 weeks exactly.
Dresses are as advertised material and sizes.
Good online shopping experience

October 1, 2025
Unprompted review
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Reply from TP Kjoler

Thank you very much 🩷

Rated 5 out of 5 stars

Great place with great people

The personnel was very friendly and helpful.
And, the place was clean and full of options.
We came from Aarhus and it was a well spent journey since we found everything we were looking for.

July 19, 2025
Unprompted review
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Reply from TP Kjoler

Dear Petru ❤️

Thank you so much for your kind review ❤️

Rated 5 out of 5 stars

Found the perfect wedding dress

I wanted a wedding dress and Alberte was very helpful and nice. We found a dress together. She came up with nice ideas and treated me well. Thank you very much!

June 10, 2025
Unprompted review
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Reply from TP Kjoler

Thank you so much for your kind review ❤️ It means a lot to us ❤️

Rated 5 out of 5 stars

Amazing experience

They responded very fast to every mail / question I had, great professionalism, the dress is absolutely stunning. I will definitely order again.

February 27, 2025
Unprompted review
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Reply from TP Kjoler

Than you so much Ana for your lovely review - we are so delighted to hear the dress was perfect and we can't wait to help you again with your next dress ❤️

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Rated 5 out of 5 stars

Amazing experience

Amazing experience! Beautiful dresses, with a lot of variety! The service was great - they guided in which colors suits you, sizes, and more. Definitely recommend:)

February 23, 2025
Unprompted review
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Reply from TP Kjoler

Tusind tak for din fine anmeldelse ❤️

Rated 5 out of 5 stars

Gorgeous dresses and the nicest customer service!

I live in Germany and did not like any of the dresses that I was able to get here. However I needed a new dress very urgently and found a dress online that I really wanted. Through this I found that TP Kjoler also sold it and since I do not live in Denmark, I was only able to look at the online store they have. There already the variety of gorgeous dresses is amazing, I can only imagine the offers they have in store! I wanted to buy half of the dresses they offer!
I decided on the dress that I found earlier, however was really late with ordering (as usual), so I texted them on Instagram saying how much I really wanted the dress and how urgently I need it. I asked if there was any possible way to send it to me in time. They replied super quickly and nicely and told me that if I ordered right then, the dress would be with them a bit more than a week later and then would be sent to me immediately. No false promises - the dress was in store the day they said and on the same afternoon they sent me an e-mail with the tracking number, which was definitely not automated but sent by a human that cared that I know that the dress is coming my way (on a Friday afternoon!). Long story short, the dress arrived at mine earlier than expected, it is the most gorgeous dress I have ever owned and although expensive (about 300€) absolutely worth the money. 10/10 for variety, customer service and price-performance ratio. For everyone in Europe I cannot recommend the store and the people working there enough and I will most definitely continue ordering my ballgown dresses there!

February 6, 2024
Unprompted review
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Reply from TP Kjoler

Thanks you so much for your amazing words ❤️ Im so happy the dress arrived in time and it fitted like it should ❤️ We would be delighted to help you the next time you need a dress ❤️

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Rated 4 out of 5 stars

Gorgeous dresses on the webstore

the dresses on the online store are gorgeous! I'm very happy I found such a pretty one in my size. The delivery was fast and professional. The only thing keeping it from five stars is that the sizing on the site was a bit smaller than the dress so it's a little loose, but nothing too bad!

January 17, 2023
Unprompted review
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Reply from TP Kjoler

Hi Hanna

Thank you so much for your review - we appreciate it a lot ❤️ Hope you will have a wonderful party in the gorgeous dress 💃🏽 Love from the Tp Team 💃🏽

Rated 4 out of 5 stars

Good service, long waiting time for dress

I had a great experience visiting the TP dresses shop in the autumn of 2021. The service was great which resulted in me feeling very comfortable (which I usually never do in such settings). I found my wedding dress, and my mom (which is plus-sized) also found her dress for my wedding here.
I had a couple of dresses that I had seen in the webshop and was so happy when they had one of them so I could try it on. Also, the lady who helped us was so dedicated to understanding how I felt in each dress I tried on. From the information she gathered, she found several dresses for me that was very to my taste. I ended up ordering my wedding dress from the webshop in a smaller size when I came home that day. They told me it would take some time before they got it from USA, but it took longer than the expected time. When I was there, I was told in the winter, probably January, but it came in the middle of February. In the meantime, I felt I recieved good service when sending mails on when my dress would be here, so I was never worried. But it was essential that I had long time until my wedding as their time-estimates weren't all reliable.
I would definetely recommend TP dresses for those seeking a chill experience as opposed to the very formal bridal shops. Also, they had a lot of beautiful gowns and other dresses - including plus-size dresses.

March 4, 2022
Unprompted review
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Reply from TP Kjoler

Thanks you so much Vilde ❤️🙏🏻 We really appreciate your recommendation and apologies for the delayed dress - its the damn Covid spoiling so much right now 🙈 We hope you will have an amazing wedding and we cant wait to see pictures ❤️

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