After one month from complaining, I receive a message today from Track718 in french, apologising. The order never was delivered. Dear Track718, you endorse scammers by not verifying if the delive... See more
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Created with AI, based on recent reviews
Hi there! Thanks for stopping by our Trustpilot page! Before you leave a review, we’d love to share a quick note about who we are. TRACK718 is a **free parcel tracking platform** — we’re not a seller or a courier company. Our job is simply to help you track your packages from over 3,000 carriers worldwide by showing you the latest tracking info directly from their official websites. If anything goes wrong with your delivery — like delays, missing items, or other issues — the best step is to reach out to the seller or the shipping carrier directly. They’re the ones who can help sort things out. Thanks so much for your understanding and support! — The TRACK718 Team
Hong Kon gan Po Kong No. 99 King Fuk Street Kai Tak Fty Building RmD07,8/F, China
Replied to 97% of negative reviews
Typically takes over 1 month to reply
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I did an order in December the 5th 2025 and I tracked it but it was never delivered and the tracking say it was delivered on the 11th of January 2026 and im so disappointed and angry ppl don't pick up money on the streets they worked hard for it only to be scam

Reply from Track718一站式查询平台
Never received my package! Scam ass company! They knew my package wasn’t delivered! I hate these foreign companies with a passion! I’m calling my bank to get my money back ASAP then I’m telling them to do a investigation on track718

Reply from Track718一站式查询平台
Fraudulant website, assists scammers with false tracking. Fake phone number and an email address consisting of numbers only.
Fraud.

Reply from Track718一站式查询平台
Tack718 doesn't deserve one star. Total scam.

Reply from Track718一站式查询平台
Awful scammers, working in step with scammer websites to deceive customers into believing their purchased goods are moving through international delivery. Eventually, your 'parcel' is 'delivered'. Nothing is received. Their tracking number is fake, and no purchase has been sent. AVOID
Their response below is risible. Si j'écris en anglais, j'attends une réponse en anglais, bande de crétins !

Reply from Track718一站式查询平台
Made total 3 Different orders from Bosemall. Selling Bose speakers. All 3 orders say delivered on Track718.eu but FAKE. Nothing delivered. Lost money

Reply from Track718一站式查询平台
Bought a product for my stereo set on a fake Lidl website the end of december 2025 for €83,- euro. They gave me a track and trace from track718. According to this it would be delivered on the 20_1_26. But there was absolutely nothing. And the website is out of the air. They use this svipcustomersservice.

Reply from Track718一站式查询平台
Track 718 global are a scam thay are not real fake, do not pay them as you will not get goods

Reply from Track718一站式查询平台
This website aids Chinese scammers by providing false tracking info. Eventually it will show an order as "delivered" which is totally false. A telltale indicator that this is a scam is showing an order transferred to the "post office" then claiming it was delivered on a Sunday. As we know that is not going to happen.
Bottom line is if you mess up and order from a scammer website and they send you tracking number from track718 you have been had. Take immediate action to protect yoru credit card from fraud.

Reply from Track718一站式查询平台
I ordered from Walmart online clearance centre I ordered and paid for two Samsung Galaxy s25 ultra phones and I never received them yet on this scam tracking website it says it was delivered December 24th so they are giving even business a bad name so they should be shut down

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Reply from Track718一站式查询平台
This is merely a delaying tactic to prevent people reclaiming their money

Reply from Track718一站式查询平台
SCAM!!!!!! Personally, I wouldn’t even give this one star. I can’t believe I fell for this scam. The tracking showed the item as delivered, but it clearly wasn’t.
After purchasing, I contacted them to ask for a tracking number and they responded within 12 hours. Since then, they have completely stopped responding.
Thankfully, I paid through PayPal. After reading the reviews here, I contacted PayPal immediately. My refund was approved and the case has now been closed.
Based on the reviews, this company will try to convince you that your parcel is on the way so you miss the window to dispute the payment. My advice: contact your bank or PayPal straight away so you have the best chance of getting your money back

Reply from Track718一站式查询平台
Total scammers, cant contact, says my items have been delivered, never been near my address, they need shutting down

Reply from Track718一站式查询平台
Order was sent out 12th of November I tracked it every step of the way it went through every up date on the 12th of December it said out for delivery. On the same day it said delivered in which it never was because I waited in all day ye are a scam I want a refund or my money back

Reply from Track718一站式查询平台
Fraudsters and scammers
These Chinese fraudsters and scammers need to be shut down immediately. They use a trend to update their scamming Track718 shipments every 3 days which are fictitious. Dispute it with the bank and get your money back.

Reply from Track718一站式查询平台
Scammer network works with fake websites from China

Reply from Track718一站式查询平台
Total scamming company they say they deliverd your parcel when they have not inform your bank for a refund if you are given a track 718 tracking order for your parcel now i am out of pocket for a xmas present for my son the package was orderd on the 8 november 2025 was given fake tracking details to make you belive it was legitement company

Reply from Track718一站式查询平台
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