Ordered what was being advertised on tic tock from supposedly dolls kill store. $80 down the drain when I emailed about it they said that they would compensate me on shipping delay. So they reshipped... See more
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Company details
- #335 of 336 best companies in Software Company
- #51 of 51 best companies in Internet Service Provider
- #77 of 78 best companies in Software Vendor
Written by the company
Hi there! Thanks for stopping by our Trustpilot page! Before you leave a review, we’d love to share a quick note about who we are. TRACK718 is a **free parcel tracking platform** — we’re not a seller or a courier company. Our job is simply to help you track your packages from over 3,100 carriers worldwide by showing you the latest tracking info directly from their official websites. If anything goes wrong with your delivery — like delays, missing items, or other issues — the best step is to reach out to the seller or the shipping carrier directly. They’re the ones who can help sort things out. Thanks so much for your understanding and support! — The TRACK718 Team
Contact info
461 W WOODBURY ROAD UNIT #680 ALTADENA,CO91001, 91001 , California, United States
- 15099751817
- Hedy@track718.us
- track718.us
Replied to 16% of negative reviews
Typically replies within 2 weeks
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I once had a problem with a package…
I once had a problem with a package that got delayed, and Track718 helped me figure out exactly where it got stuck. That information helped me get a refund from the seller. I’m super thankful for this tool!
I love that this site keeps things…
I love that this site keeps things straightforward - no ads, no upsells - just efficient parcel tracking. It works flawlessly, and I really value that simplicity.
This website produces false tracking…
This website produces false tracking information for scam websites who do not send out goods after payment.
TikTok needs to held liable for…
TikTok needs to held liable for sponsorship of fake sellers. I order clothes off a TikTok account. I got this tracking info. But it’s it held in the city I live. Thank God it was a gift card. This is a scam. M*****f*****s.
SCAM
Stupidly ordered a product via Tiktok ad from a company called Clvora. Tracking has been taking forever to come from China & ‘stuck’ in my home town for 8 days now. Today my bank alerted me that my debit card was compromised & they suspect it was from this transaction. BEWARE!
Fake company all the people leaving any…
Fake company all the people leaving any positive feedback on this company is a scammer themselves
I really like that Track718 works…
I really like that Track718 works smoothly on both desktop and mobile. I don’t even need an app; I just open the site in my browser. Everything loads instantly, and it always finds the right courier.
Scam this is fake tracking site
Scam this is fake tracking site. I lost 43 dollers buying boots from a company that used this tracking. Said the item arrive twice never did arrive. Company is fake does not exsist
It’s a scam site made to look real
It’s a scam site made to look real. You can’t contact them as phone and email are not real. It’s a fraud making you beleive they are real. My item said delivered on Saturday at 7.30am never happened. I ended up up disputing my transaction with the bank had this site as evidence plus ended up getting my money refunded from the fraudulent site that no longer exists from where I bought the item from. I got my money back refunded.
all fake
all fake
2026-01-09 11:34:24
US,Arrival at transportation partner department, waiting for processing
2026-01-08 09:48:58
US,Transfer again, send to the transportation partner department
2026-01-06 17:47:58
US,Package is being transferred locally
2026-01-04 16:01:42
US,Relased from export customs
2026-01-02 15:52:16
US,Arrived at destination port
2025-12-31 09:21:53
HK,Departed from origin port
2025-12-30 15:56:26
HK,Hand over to airline
2025-12-29 12:07:25
HK,Leaving warehouse, send to the airport
2025-12-28 16:42:01
HK,Arrived at sorting warehouse
2025-12-26 13:17:59
CN,Departed from sorting center
2025-12-25 20:44:51
CN,Shipment inbound in sorting center
yes they are a big scam how they be a…
yes they are a big scam how they be a tracking company but do not know who the courier is that makes no sense stay away from delivering anything from china or order from social media.
I once ordered some skincare products…
I once ordered some skincare products from Korea and was worried about the shipping time. With Track718, I could see exactly when it left Seoul, arrived in customs, and got delivered. The accuracy was impressive.
Scam company
Scam company
Tell that the package is delivered, but it is not.
Is used by other scam companies to fake a order delivery.
Totally fake website
Totally fake website. If your seller uses this site for tracking YOU WILL NOT GET WHAT YOU PAID FOR
SCAM...don't fall for it...package will…
SCAM...don't fall for it...package will never come...phone number to contact doesn't work either...
I ordered the car jump starter from a…
I ordered the car jump starter from a company called solsticeos.com, i found at the end that this was the company, however they provided the tracking form Track718 and nothing delivered to me after a month waiting whereas they showed on their tracking page its delivered. i think i got scammed.
I never got my package and when I…
I never got my package and when I notified them the first time they said they would send out another one and I haven't gotten that one either. This is bullshit and they won't refund my money either. I have emailed them so many different times and this time when I emailed them they are not answering. One pissed off person. That was suppose to be a christmas gift.
Fraudulent tracking site
This is a fraudulent tracking site used by scammer online sellers to falsify tracking information. Beware. If you are given this site to track an item, you have most likely been scammed.
SCAM Rip- off
Waited for delivery over a month and today stated that the package or parcel was delivered. NO IT WAS NOT. Scum sucking buttholes. SCAM SCAM SCAM.
Shipping Scam
I ordered clothing from an 'apparent' US company and was directed to 718 for tracking, from China. Supposedly delivered Jan. 4. Never received.
What could be an additional scam is a recurring $2.00 shipping fee that came on my CC account a few days after my order. It's little, I know, but scammers work hundreds or thousands of accounts.
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