Banner for TRACT Optics

TRACT Optics Reviews 2,792

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 687 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the clarity of the optics and the robust build. Many appreciate the outstanding customer service, noting that staff members are helpful, knowledgeable, and dedicated to ensuring customers find the right product for their needs. The overall service experience is frequently described as excellent, with many reviewers expressing high satisfaction with their purchases. A few other people also felt that the parallax knob on some scopes did not align perfectly with clarity, and some were initially disappointed with optional package protection. However, these concerns were often addressed by the company's responsive customer service.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the high... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of products,... See more

Customer service

Customers consistently express high satisfaction with customer service. Reviewers highlight the outstanding... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the staff, especially a specific... See more

Service

People report positive experiences with service. Customers consistently praise the excellent and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having a real person answer the phone, answer ones questions and help a prospective buyer make an informed decision on what product one needs as opposed to a product one desires. Thank you for givi... See more

Company replied

Rated 5 out of 5 stars

Easy ordering, with amazing video support for readers h prior to ordering. Online reviews performed by people I trust in the industry, proper marketing and pricing. The 2.5-15 eld hunter is an amazing... See more

Company replied

Rated 5 out of 5 stars

Purchased the new Range Finding Binos and are very impressed! Both with the service- they arrived quicker than I expected and the product. The glass clarity is amazing. I was able to clearly see i... See more

Company replied

Rated 5 out of 5 stars

Just received my EB binos. I tested the Eagle Ballistics app all winter against Applied Ballistics in my Kestrel 5700AB. Short version is I came to trust EB over AB. I got consistently more accurate s... See more

Company replied


Company details

  1. #1 of 12 best companies in Hunting Store
  2. #1 of 34 best companies in Outdoor Sports Store
  3. #1 of 3 best companies in Shooting Range

About TRACT Optics

Written by the company

TRACT Optics is doing things differently. Period. As an optics company that has been producing high-performance Binoculars, Rifle Scopes, and Spotting Scopes for the past 10 years, we have created a business model that makes your experience our top priority. Our direct-to-consumer model cuts out the middleman providing you a higher quality product value! The founders of TRACT Optics, Jon Allen and Jon LaCorte set out to build the finest line of hunting and shooting optics without making any sacrifices or letting any barriers get in their way.

LEARN MORE ABOUT US

The result is a complete line of superior optics with specifications and features found in products costing hundreds of dollars more. Plus, the TRACT Trust Assurance guarantees the functionality of the product for the duration of its lifetime whether you are the original owner or not. We believe the customer’s experience is our responsibility. “I am sure there are people who think we are crazy for trying to start our own high-end optics company in the already saturated optics market,” said Co-Founder Jon LaCorte, “But this is a different kind of Company with a different way of doing business and in many ways, we think it’s the future of product purchases.”

SHOP BINOCULARS
SHOP RIFLE SCOPES
SHOP SPOTTING SCOPES

TRACT’s comprehensive, educational website will serve as a resource for the optics community through blogs, videos and social media platforms like Facebook and Instagram. Visit Tract Optics or give us a call at 631-662-7354 to learn more!

TRACT Trust Assurance Warranty

A Matter of Trust

A Matter of Trust
The TRACT Trust Assurance was created for you to be able to trust in the products you are buying. We believe in our optical designers, engineers and suppliers so strongly that we warranty our products against defects in materials and workmanship for a lifetime, without any unnecessary paperwork or mumbo jumbo mess.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service is key

Knowledgeable, talk to a human being, customer service makes all the difference and John was great!

March 12, 2026
TRACT Optics logo

Reply from TRACT Optics

Tom - Glad to be of help and we look forward to serving you for many years to come, jon

Rated 5 out of 5 stars

Awesome service from Jon AGAIN!!

Awesome service from Jon AGAIN!! Customer for life! Very fast reply when I had a couple of questions.

March 11, 2026
TRACT Optics logo

Reply from TRACT Optics

Kelly - Truly appreciate the ongoing support and glad we could be of help. All the best, jon

Rated 5 out of 5 stars

purchase app worked well and seemed…

purchase app worked well and seemed well organized.

March 10, 2026
TRACT Optics logo

Reply from TRACT Optics

Bob - Thank you for your feedback on our Impact Ballistics App! This goes a long way in helping others make the right choice. Take care, jon

Rated 5 out of 5 stars

No BS facts by Blake Chaves

Out of all the companies I use this is the only company that actually is what it says it is. And when you call for help or info John answers the phone and walks you through things. No press one for English or where to direct you. It’s just a good ole fashion hello.

I am hard with things they get the full test of abuse and they hold up to their potential.

March 10, 2026
TRACT Optics logo

Reply from TRACT Optics

Blake - Always glad to help when we can and appreciate your kind words regarding the level of service we strive to deliver. All the best, jon

Rated 5 out of 5 stars

Such an awesome company!

Such an awesome company! The communication is outstanding not to mention their products are too! I went out on a limb last year and tried one of their scopes and man they made a believer out of me! Awesome is an understatement! Just preordered the eagleman rangefinder last night! Excited to say the least!

March 10, 2026
TRACT Optics logo

Reply from TRACT Optics

Daniel - Thank you for taking the time to let others know about your overall TRACT experience and look forward to hearing your feedback on the new TORIC 10x42 Eagle Ballistics LRF Bino! Take care, jon

Rated 5 out of 5 stars

Updated Eagleman optic

Jon and Jon were great. Both answered my questions fully. Ordering was easy. All items were in stock and ready to ship. Shipping was fast and packaged well on arrival to my home.

March 3, 2026
TRACT Optics logo

Reply from TRACT Optics

Joseph - Glad we could be of help and appreciate you taking the time to let others know about your overall TRACT experience. Take care, jon

Rated 5 out of 5 stars

AWESOME products

AWESOME products. AWESOME QUALITY and the BEST customer service. Period.

March 9, 2026
TRACT Optics logo

Reply from TRACT Optics

James - Thank you for the ongoing support and appreciate your kind words regarding the performance of our products and the level of our service. Take care, jon

Rated 5 out of 5 stars

Fast and easy to order

Fast and easy to order.

Fast and easy to pay.

Fast and easy.

March 9, 2026
TRACT Optics logo

Reply from TRACT Optics

Bruce - Thank you for the ongoing business and appreciate the website feedback. Take care, jon

Rated 5 out of 5 stars

Fantastic optics and great people..

Fantastic optics and great people... Now let's hope the shipping on the new LRF binos happens on time

March 8, 2026
TRACT Optics logo

Reply from TRACT Optics

Dave - Thank you for the kind words and appreciate the support on the new TORIC 10x42 Eagle Ballistics LRF Bino. All the best, jon

Rated 5 out of 5 stars

For starters...

For starters, Tract Optics sells great products. But the real difference for me is the support behind those products. For example, your videos that provide DIY guidance on the specifics and installation are invaluable! I was amazed when I discovered there was even a 60 second video on how-to-install the battery on a Toric scope! Nothing is unimportant!

February 18, 2026
TRACT Optics logo

Reply from TRACT Optics

Brian - Thank you for taking the time to let others know about your overall TRACT experience and we look forward to serving you for many years to come, jon

Rated 5 out of 5 stars

5 star, high end, premium purchase!

Absolutely amazing quality for the price! After endless hours of research on multiple optics I decided to purchase the Tract Toric 4-25x50 34mm Eagleman Hunting optic and they did not disappoint.

First, the website alone is well put together and easy to navigate.

Second, the shipping came in at a resonable 7 days from the time of purchase (across the country). The packaging is high quality and comes with everything and more including gifts.

Third, the optic is absolutely crystal clear and love the Eagleman reticle, very user friendly. The graphite color is really cool and looks great on my rifle. Extremely well built. The turrets feel firm and stay true even after the torture test. Can't find anything negative about this optic.

Will be purchasing more Tract products in the near future!

March 4, 2026
Unprompted review
TRACT Optics logo

Reply from TRACT Optics

Corey - Thank you for taking the time to let others know about your overall TRACT experience and we appreciate hearing the feedback on the TORIC 4-25x50 Eagleman Scope. Take care, jon

Rated 5 out of 5 stars

PA. PROUD!!!

Small and personal business that emphasizes on quality from the start. Why spend all your resources advertising when your product sells itself?? Pennsylvania proud!!! quality and price point that fits all budgets!!!!!!!!

March 4, 2026
TRACT Optics logo

Reply from TRACT Optics

John - It was a pleasure speaking with you today and truly appreciate your business. We look forward to serving you for many years to come, jon

Rated 5 out of 5 stars

Dozens of shooters- Same results

At Alpha International Outfitters we have guided dozens of clients from all over the country in Spain. Regardless of their shooting background- beginners or seasoned experts- the results are the same- success down range. The clarity of the glass- the precise calibration of the dials are the reason we decided years ago to top all our rifles with Tract scopes. Clients love them.

February 10, 2026
TRACT Optics logo

Reply from TRACT Optics

David - It was a pleasure meeting you in person this year and we truly appreciate all the support over the years. Your insight into the performance of our optics goes a long way in help others make the right choice. Thanks again, jon

Rated 5 out of 5 stars

Great experience!

Very personal communication where the co founder gave me a solution to my issue. This issue was taken care of in 1 day! Love this company!

March 2, 2026
TRACT Optics logo

Reply from TRACT Optics

Paul - Always glad to help where we can and appreciate your kind words. Take care, jon

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look