Tradeframe.com Reviews 61

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

The experience was quick and simple, everyone I dealt with was lovely from the initial request for a quote to someone coming to fit the door. This was also done within the time frame initially given w... See more

Rated 5 out of 5 stars

Peterborough Branch- Stefan the salesman person was helpful, not pushy, listened and gave some fabulous recommendations Rob the surveyor was thorough and visited several times when the work was be... See more

Rated 1 out of 5 stars

I took the day off ready to have new doors fitted for Christmas exited about the good deal we had and welcoming family members at our new door. To cut a long story short the fitters did not show up an... See more

Rated 1 out of 5 stars

Complete timewasters. Did send a chap out to measure up and he seemed to do it ok. they however failed to send a quote despite numerous chasing phone calls. The company owner was particularly bad with... See more

Company details

  1. Door Shop

Information provided by various external sources

Tradeframe.com is the retail arm of Tradeframe; one of Britain's largest uPVC Window & Door Manufacturers. We can offer products at trade prices; to the public, on both a Fully Fitted or Supply Only basis.


Contact info

3.3

Average

TrustScore 3.5 out of 5

61 reviews

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Rated 5 out of 5 stars

Trade frames Rhuddlan

Trade frames in Rhuddlan are a fantastic company to deal with from moment we met with the owner to discuss what we needed to completion of our Windows and doors all the staff there are brilliant they were great fully recommend!!!!!!

June 5, 2018
Unprompted review
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Rated 5 out of 5 stars

First class job

First class company to deal with and from start to finish a very professional job was carried out.
It was very helpful being able to work out an approximate cost from the website beforehand,particularly as one did not
have to give any personal details as is common with other suppliers.
No pressure whatsoever was applied by any member of staff either at their showroom in Peterborough or when visiting our home to measure up,which was so refreshing when compared to other companies in the double glazing world.Pricing was straightforward with none of the starting with a high figure and gradually discounting,we were given a figure which matched very closely our own estimate worked out from the website.
A figure considerably cheaper than elsewhere,for a quality product.
Contact and timekeeping throughout were excellent and the fitters could not have been bettered,nothing was too much trouble.
Would recommend this company to anyone.

March 3, 2018
Unprompted review
Rated 5 out of 5 stars

Excellent job of replacing Windows

Excellent job of replacing Windows, Patio door, gutters, barge boards, soffits, fascias etc. Everything was exactly as ordered and expertly fitted by Ashton and Nigel who were very prompt hard working and cleared up after each day!

October 13, 2017
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Friendly, professional, and the best price buy £1500. (And I had quotes from just about everyone!) The rep didn't pressure me into buying, just came in measured up and quoted, no nonsense unlike the other companies who continually pestered me. I highly recommend this company. The fitters were quick, friendly and did a great job and all for an amazing price. I never write reviews but feel they definitely deserve a good one.

May 7, 2017
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Rated 5 out of 5 stars

Excellent.

Tradeframe Swindon dealt with us, we had new windows fitted and the work was carried out by their fitter Danny, highly recommend him, he was very good and took a pride in his work which in this day and age was nice to see.

April 30, 2016
Unprompted review
Rated 5 out of 5 stars

New Windows & Doors

Everyone went to great lengths to make sure that what I ended up with was what I really wanted, even designing small stained glass windows especially for me to match my front door.
When things haven't been quite right (big job, so no complaints), it has been no trouble to get things sorted quickly. The fitters were really nice & helpful.
Recommended!

August 19, 2015
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Rated 5 out of 5 stars

Thank goodness we discovered Tradeframe!

We had a back door and living room window installed by Trafeframe recently. The gentleman who came to size up and give us a quote was friendly, professional and the price was certainly right. The fitters were efficient, friendly and left the place tidier than when they started! The lady in the office who organised the whole thing and then took my payment was brilliant from start to finish. She was most helpful and patient as I don't hear very well but didn't make me feel once that I was wasting her time. Many thanks and congratulations to Tradeframe.

December 3, 2014
Unprompted review
Rated 3 out of 5 stars

LOOKS GREAT

Had a problem on day of fitting, didn't have right van to deliver the Large patio door. Informed after I rang them. Then was informed that it couldn't be fitted for about 10 days as the man with van was going on holiday. Date came to fit. Fittters doing a job in morning and would fit my doors in afternoon. Informed problem with morning job and they would be a little late. Appeared some 4/5 hours after they should have arrivied. Fitters did a good job and it looks great. Only thing was that when it was being fitted I noticed that it was not quite what I had ordered. Fitters did a good job and left everything very tidy. Informed later that they had been informed that it could be made different and it had been approved by them to go ahead. We were not informed? I might add that we did get a refund and the wife is very happy with what has been fitted. Final point, as I said it looks great.

October 22, 2014
Unprompted review
Tradeframe.com logo

Reply from Tradeframe.com

Hi,

We are sorry for the mistakes made booking in your fitting - as a result we have changed the way we order large frames to ensure that the fitters have a van capable of carrying a frame that size! I'm glad that the finished product looks good.

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Rated 5 out of 5 stars

Great value and excellent service

I chose to go with Tradeframe because they had the most competitive prices and they really helped visualise what I wanted to do with my doors and windows. The order was sent off and I had the whole fitting within 4 weeks. I'm delighted with the quality and clean fit. A small issue - one pane was delivered cracked - was resolved quickly and without fuss. Would recommend to anyone.

October 18, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent

Overall pretty satisfied with product and service. All the staff are marvellous ambassadors for Tradeframe. The windows look pretty good, open easily and were installed efficiently and tidily. The kitchen feels warmer. Charlotte and Jack kept us in touch with what was happening, and the fitters turned up when we expected them. We would be happy to recommend your company and have already shown one of our neighbours the finished product.

October 9, 2014
Unprompted review
Rated 5 out of 5 stars

excellent service right first time

Hi

I would recommend trade frame right from the initial quote they were spot on i have used them twice, once for french doors and again for a kitchen window price great and the service was top quality the windows & doors are of high quality, the window fitters are always professional & polite if you are thinking about having new windows or doors give them a ring.

October 8, 2014
Unprompted review
Rated 5 out of 5 stars

Nice and tidy

My only complaint is very minor, the fitting team turned up an hour early.
Job nicely finished inside and out.
Well done.

October 8, 2014
Unprompted review
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Rated 5 out of 5 stars

Tradeframe, you can't beat them!

A few years ago, we saw an advert in the local paper and contacted Tradeframe for them to come and give us a quote for the replacement of our back door. Then, approximately two years went by and we still had not placed our order. When we called this company again, not only the quote was still on their records but also, the price had not changed! We went ahead with the order. We told ourselves, the service to potential customers appears impeccable and we will see what the final product is. We have ordered and have had fitted several other windows since.
We can only praise the service, the products, the prices and the fitting. This is what we call a customer-focused company selling good products at true prices. We will continue to recommend them.

February 14, 2014
Unprompted review

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