The experience was quick and simple, everyone I dealt with was lovely from the initial request for a quote to someone coming to fit the door. This was also done within the time frame initially given w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Peterborough Branch- Stefan the salesman person was helpful, not pushy, listened and gave some fabulous recommendations Rob the surveyor was thorough and visited several times when the work was be... See more
I took the day off ready to have new doors fitted for Christmas exited about the good deal we had and welcoming family members at our new door. To cut a long story short the fitters did not show up an... See more
Complete timewasters. Did send a chap out to measure up and he seemed to do it ok. they however failed to send a quote despite numerous chasing phone calls. The company owner was particularly bad with... See more
Company details
Information provided by various external sources
Tradeframe.com is the retail arm of Tradeframe; one of Britain's largest uPVC Window & Door Manufacturers. We can offer products at trade prices; to the public, on both a Fully Fitted or Supply Only basis.
Contact info
2, John Wesley Road, PE4 6ZL, Peterborough
- 08000 329 321
- sales@tradeframe.com
- tradeframe.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Trade frames Rhuddlan
Trade frames in Rhuddlan are a fantastic company to deal with from moment we met with the owner to discuss what we needed to completion of our Windows and doors all the staff there are brilliant they were great fully recommend!!!!!!
First class job
First class company to deal with and from start to finish a very professional job was carried out.
It was very helpful being able to work out an approximate cost from the website beforehand,particularly as one did not
have to give any personal details as is common with other suppliers.
No pressure whatsoever was applied by any member of staff either at their showroom in Peterborough or when visiting our home to measure up,which was so refreshing when compared to other companies in the double glazing world.Pricing was straightforward with none of the starting with a high figure and gradually discounting,we were given a figure which matched very closely our own estimate worked out from the website.
A figure considerably cheaper than elsewhere,for a quality product.
Contact and timekeeping throughout were excellent and the fitters could not have been bettered,nothing was too much trouble.
Would recommend this company to anyone.
Excellent job of replacing Windows
Excellent job of replacing Windows, Patio door, gutters, barge boards, soffits, fascias etc. Everything was exactly as ordered and expertly fitted by Ashton and Nigel who were very prompt hard working and cleared up after each day!
Highly recommend
Friendly, professional, and the best price buy £1500. (And I had quotes from just about everyone!) The rep didn't pressure me into buying, just came in measured up and quoted, no nonsense unlike the other companies who continually pestered me. I highly recommend this company. The fitters were quick, friendly and did a great job and all for an amazing price. I never write reviews but feel they definitely deserve a good one.
Brilliant start to finish,for my Door and Windows *Tradeframe Harpenden*
Price , Service ,Fitting ,all excellent
Will use them again, as soon as I am ready to do my other windows
Excellent.
Tradeframe Swindon dealt with us, we had new windows fitted and the work was carried out by their fitter Danny, highly recommend him, he was very good and took a pride in his work which in this day and age was nice to see.
New Windows & Doors
Everyone went to great lengths to make sure that what I ended up with was what I really wanted, even designing small stained glass windows especially for me to match my front door.
When things haven't been quite right (big job, so no complaints), it has been no trouble to get things sorted quickly. The fitters were really nice & helpful.
Recommended!
Very good except that the French door was ordered with snap lock resistors which were not fitted on arrival, though they are to be installed retrospectively.
Would use again and happy to recommend. Have put the missing snap lock resistors down to human error.
Excellent customer service from Charlotte and top quality product
Seriously good experience all round. Excellent advice and support from Charlotte in the office- product to exact required specification and really easy to fit.
Great service on my made to measure odd size window, wouldn't hesitate to use them again
From start to finish a smooth and reliable service, very good communication and extremely helpful and pleasant staff, my window was ready on the date promised and is of good quality. I am very pleased
Thank goodness we discovered Tradeframe!
We had a back door and living room window installed by Trafeframe recently. The gentleman who came to size up and give us a quote was friendly, professional and the price was certainly right. The fitters were efficient, friendly and left the place tidier than when they started! The lady in the office who organised the whole thing and then took my payment was brilliant from start to finish. She was most helpful and patient as I don't hear very well but didn't make me feel once that I was wasting her time. Many thanks and congratulations to Tradeframe.
LOOKS GREAT
Had a problem on day of fitting, didn't have right van to deliver the Large patio door. Informed after I rang them. Then was informed that it couldn't be fitted for about 10 days as the man with van was going on holiday. Date came to fit. Fittters doing a job in morning and would fit my doors in afternoon. Informed problem with morning job and they would be a little late. Appeared some 4/5 hours after they should have arrivied. Fitters did a good job and it looks great. Only thing was that when it was being fitted I noticed that it was not quite what I had ordered. Fitters did a good job and left everything very tidy. Informed later that they had been informed that it could be made different and it had been approved by them to go ahead. We were not informed? I might add that we did get a refund and the wife is very happy with what has been fitted. Final point, as I said it looks great.

Reply from Tradeframe.com
Great value and excellent service
I chose to go with Tradeframe because they had the most competitive prices and they really helped visualise what I wanted to do with my doors and windows. The order was sent off and I had the whole fitting within 4 weeks. I'm delighted with the quality and clean fit. A small issue - one pane was delivered cracked - was resolved quickly and without fuss. Would recommend to anyone.
Excellent
Overall pretty satisfied with product and service. All the staff are marvellous ambassadors for Tradeframe. The windows look pretty good, open easily and were installed efficiently and tidily. The kitchen feels warmer. Charlotte and Jack kept us in touch with what was happening, and the fitters turned up when we expected them. We would be happy to recommend your company and have already shown one of our neighbours the finished product.
excellent service right first time
Hi
I would recommend trade frame right from the initial quote they were spot on i have used them twice, once for french doors and again for a kitchen window price great and the service was top quality the windows & doors are of high quality, the window fitters are always professional & polite if you are thinking about having new windows or doors give them a ring.
Nice and tidy
My only complaint is very minor, the fitting team turned up an hour early.
Job nicely finished inside and out.
Well done.
Tradeframe, you can't beat them!
A few years ago, we saw an advert in the local paper and contacted Tradeframe for them to come and give us a quote for the replacement of our back door. Then, approximately two years went by and we still had not placed our order. When we called this company again, not only the quote was still on their records but also, the price had not changed! We went ahead with the order. We told ourselves, the service to potential customers appears impeccable and we will see what the final product is. We have ordered and have had fitted several other windows since.
We can only praise the service, the products, the prices and the fitting. This is what we call a customer-focused company selling good products at true prices. We will continue to recommend them.
Best around and do the job well
very quick,efficient and with the customer in mind. good quality and value for money. will use again and recommend to all
Quality and transparently priced service
Would recommend these guys.... no hard sell, prices available on website, met deadlines and helpful fitters :-) We had all windows replaced and new front door. Had them back to fit back door too!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







