Tradein Reviews 

1,642
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 204 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the straightforward trade-in process, noting that obtaining an online quote, printing labels, and posting items is quick, seamless, and entirely hassle-free. People also appreciate the very competitive pricing and exceptionally fast payments transferred directly to their bank accounts within days of sending. Some reviewers were not happy with unexpected valuation drops, mentioning that their items were reassessed at significantly lower prices due to minor perceived condition issues. A few other people also felt that customer support and communication during these valuation disputes was unhelpful, leaving them frustrated with the overall resolution.

What people talk about most

Payment

Consumers find payment experiences to be exceptionally positive, consistently highlighting the quickness and... See more

Service

Customers had positive experiences with service, frequently praising the fast, smooth, and efficient process.... See more

Price

Reviewers mention positive feedback about price, noting that they consistently received the best offers for... See more

Product

Reviewers highlight positive aspects of product quality, describing items as fitting nicely and matching what... See more

User experience

Clients share positive opinions on user_experience, highlighting a flawless and hassle-free process.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well worth it! If anyone sends anything in to them and waits possibly an extra day for payment- don't panic. They appear to be extremely popular with buying second-hand tech, presumably because they o... See more

Rated 5 out of 5 stars

The trade in process was very straightforward. No longwinded questions to answer. Concise and to the point. They send online a QR code and or label to attach you your device after you have carefully... See more

Rated 5 out of 5 stars

First time user of this company. Sent my Ring Chime by Royal Mail on Saturday and payment arrived into my bank account on Tuesday late evening. Easy to follow instructions. I was initially skeptical a... See more

Rated 5 out of 5 stars

Recently used Tradein, and I couldn't be more pleased with the service! From start to finish, the process was seamless—no haggling involved and I received instant cash upon minutes after they inspe... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

Looking to sell your iPhone, iPad or iPod Touch? Recycling to Trade-in couldn't be any easier. Get paid on the same day!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(1,642)

185 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy and stress free process

Easy and stress free process

I was able to easily organise for a free royal mail collection from my house, no label printing was needed and within a few days I had my money,

December 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

Recently used Tradein, and I couldn't be more pleased with the service! From start to finish, the process was seamless—no haggling involved and I received instant cash upon minutes after they inspected my product.

I highly recommend Tradein to anyone looking to sell their game consoles etc quickly and efficiently. I will definitely use their services again in the future!

November 26, 2025
Unprompted review
Rated 2 out of 5 stars

Not super obvious that you need to…

Not super obvious that you need to return a watch with the charger and the strap therefore received a lower offer, would be better to specify this in the email confirmation/include a pack list people don't miss it but I suppose that's an easy way to ensure they always pay less than advertised

November 28, 2025
Unprompted review
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Rated 5 out of 5 stars

Best price offered

Best price offered, free postage and money within a day of receipt. Clear communication. I mean what else do you need? Top class!

November 28, 2025
Unprompted review
Rated 5 out of 5 stars

Trade in service

Used the trade in service as I had some earphones we no longer needed. The process was so easy just shipped the items and got the money into my account only a couple days later! Will use again

November 28, 2025
Unprompted review

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