Lori was fantastic! Answered all of my questions quickly and clearly, making this process simple and streamlined.
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The $99 advertised fee is just the tip of the iceberg when it comes to what Trademark Genius actually charges to take you all the way through the entire process. Not only did they not help me get my t... See more
Company replied
The website is vague in several areas, which makes it confusing. If you need to ask questions, the Dedicated account manager, "Lori," was not available by phone, even though it shows a phone # under h... See more
Company replied
Update they keep trying to charge my card after a refund for not doing any work that amounted to me getting my trademark AGAIN this is illegal.. Awful.. poor communication skills overcharged .these pe... See more
Company replied
Company details
Written by the company
At Trademark Genius, we help business owners protect what they've worked hard to build. Our team guides customers through the trademark process with clear communication, ongoing support, and straightforward service from start to finish. Whether you're trademarking a business name, logo, or slogan, we're here to make the process as simple and stress-free as possible.
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1.6
Bad
37 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Great support
Lori was fantastic! Answered all of my questions quickly and clearly, making this process simple and streamlined.
June 15, 2026
Unprompted review
Reply from trademark-genius.com
Thank you for your support!
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Bait and switch scammers
Bait and switch scammers. Their website says $99 to get a trade mark renewed then they try to draw your card for $450 when you challenge them on this practice they send you a 2000 word terms of agreement that I never agreed to. Then they charged me $50 to cancel the filing.
March 23, 2026
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that your experience did not meet your expectations.
We strive to be transparent throughout the trademark process, including providing information regarding both our service fees and the required government filing fees. These fees are outlined during the ordering process and in the Terms of Service accepted at checkout.
We understand that unexpected costs can be frustrating, and we regret any confusion regarding the fees associated with your filing. In this case, services had already been initiated prior to the cancellation request, which is why a cancellation fee was applied in accordance with our policy.
We appreciate your feedback and are always looking for ways to improve our communication and customer experience. If you have any additional questions about your order, please feel free to contact our support team and we would be happy to assist.
Total racket
i'll echo others - not sure an actual lawyer works for trademark-genius. In my case they kept throwing up roadblocks to doing the application then suggested that to get a refund, i still had to pay them to cancel.
Because of the time period to get this to the finish line, I was then beyond the normal dispute period for the transaction. I believe all of this is by design and the site purely exists to extract money from founders who are short on time and don't have their own personal lawyers.
March 16, 2026
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that your experience did not meet your expectations.
Our goal is to help customers navigate the trademark process and comply with USPTO requirements, which can sometimes require additional information or documentation before an application can be submitted. We understand that this can feel frustrating, especially when timelines are important.
Regarding cancellations, our policies and applicable fees are disclosed during the ordering process and in the Terms of Service accepted at checkout. In cases where services have already been initiated, a cancellation fee may apply.
We value all customer feedback and continuously work to improve our processes and communication. We appreciate you sharing your experience and wish you the best moving forward.
I wish I had read the reviews before…
I wish I had read the reviews before signing up. At this point, I’m convinced there is no attorney actually working with this company, and that someone is relying on AI and Google to navigate the process. It has been beyond frustrating, and the lack of urgency is unbelievable.
It has taken three months of back-and-forth for an application, with repeated statements that an attorney is involved—yet basic common-sense issues keep coming up that any attorney would have caught immediately. The overall experience feels misleading and unprofessional.
I would strongly advise others not to use this company. It will leave you angry and wondering why you didn’t read the reviews first. Do not use them—save yourself the time and stress.
February 18, 2026
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you were dissatisfied with your experience.
Trademark applications often require multiple rounds of communication to ensure that the application, specimen, and identification of goods or services meet USPTO requirements. While this process can sometimes take longer than expected, our goal is always to provide guidance and help customers submit the strongest application possible.
We understand that delays and requests for additional information can be frustrating, especially when you're eager to move forward with protecting your brand. However, these requests are often necessary to help avoid issues that could result in refusals or additional USPTO requirements later in the process.
We appreciate your feedback and take concerns regarding communication and response times seriously. We are continually working to improve our customer experience and wish you the best in your trademark journey.
I applied for a trademark for an LLC…
I applied for a trademark for an LLC that my wife and I were starting. I did all of the work and they billed me hundreds of dollars. I had to log into the government site and answer their concerns. The last thing they wanted was a statement of use. I logged into the TradeMark Genius to enter samples of the materials that were to be trademarked.
I then am notified that my trademark was abandoned. I logged back into the TG site and I cannot get anyone to answer any questions, but they say I can apply to have the request revived for around $1000.
They already took me for around 500-600 dollars, they are not getting a dime more from me. This was an expensive lesson on choosing your vendors more wisely.
December 15, 2025
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you were frustrated with your experience.
Trademark applications often require participation from the applicant, including providing information, reviewing documents, responding to USPTO requirements, and supplying specimens or Statements of Use when requested. These requirements are established by the USPTO and are necessary to move an application through the registration process.
Regarding the abandonment, trademark applications can become abandoned when USPTO deadlines are missed or required information is not submitted by the applicable deadline. In many cases, the USPTO allows applicants to file a Petition to Revive, which involves separate government filing fees and additional work to restore the application.
We understand that the trademark process can be confusing and sometimes frustrating. We appreciate your feedback and are always working to improve our communication and customer experience. We wish you and your business the best moving forward.
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The $99 advertised fee is just the tip…
The $99 advertised fee is just the tip of the iceberg when it comes to what Trademark Genius actually charges to take you all the way through the entire process. Not only did they not help me get my trademark, they actually gave me the wrong category to file under. Over a period of months, this technicality prevented me from being able to move forward in getting my trademark approved. It was a total waste of time and money. Use some other firm!
February 17, 2026
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you were disappointed with your experience.
Trademark applications can involve both service fees and government filing fees, and additional requirements may arise during the USPTO review process depending on the application and the goods or services involved. In some cases, adjustments to descriptions, classifications, or application details may be necessary to comply with USPTO requirements.
Our goal is always to provide guidance throughout the trademark process and help customers address any issues that arise during examination. We understand that delays and additional requirements can be frustrating, especially when they impact your timeline.
We appreciate your feedback and take concerns regarding communication and the customer experience seriously. We are continually working to improve our processes and wish you the best moving forward.
Horrible client services
Horrible client services, email responses only , Lori was short,curt and was unwilling to call and explain the charges and services. Do yourself a favor and go elsewhere to register your trademarks.
January 23, 2026
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you were dissatisfied with your experience.
We understand that trademark filings and associated fees can sometimes be confusing, and we strive to provide clear explanations throughout the process. In some situations, we communicate primarily through email to ensure that all information, instructions, and fee disclosures are documented and easily accessible for future reference.
We regret that our communication style did not meet your expectations. Our intention is always to provide accurate information and timely assistance while helping customers navigate the trademark process.
We appreciate your feedback and will continue working to improve the customer experience. We wish you the best moving forward.
Rip off
Rip off. Believe it because it’s true. I didn’t believe it and I got ripped off.
December 4, 2025
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you feel this way.
We understand that trademark filings can be frustrating, especially when there are unexpected USPTO requirements, government fees, or additional steps involved in the process. Our goal is always to provide transparent information regarding our services, fees, and the trademark process from the beginning of the engagement.
We value all customer feedback and continuously work to improve our services and communication. We appreciate you sharing your experience and wish you the best moving forward.
Could they have screwed up anything else if they'd really tried??
Having admitted it was their responsibility to match the category of trade mark with the 'sample' (i.e. an example of where the mark is used), they then screwed it up so that the trade mark did not have the right category and was not accepted. They refused to rectify the situation and then neglected to tell me when the application was abandoned! What ever reviewer said this company should not be in business - I agree!
July 23, 2025
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you were disappointed with your experience.
We understand how frustrating trademark application issues can be. Trademark applications are ultimately reviewed and decided by the USPTO, and requirements can change throughout the examination process. Our goal is always to assist customers with the information and guidance needed to move their applications forward.
We take feedback seriously and would welcome the opportunity to review your concerns further. If there are any outstanding questions regarding your application, please contact our support team directly so we can look into the matter and discuss the details of your case.
We appreciate your feedback and wish you the best moving forward.
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Wow- they got me good
Wow- they got me good. THey charged me the initial $99 fee twice and then charged me $49 because I needed to do a rush order. I was ok with that because I wanted it done as soon as possible. Then we went back and forth with their legal team on the issue with the trademark and they kept changing the issue, basically suggesting I pay another $450 for another "Class" of trademark. WHen I said no, they kept pushing, I kept saying NO... then I said I wanted my money back as this was a waste of time. They sent me a response that said I had to pay $99 to cancel my order LOL,,, what a scam!
November 6, 2025
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you were unhappy with your experience.
Trademark applications often require additional review and discussion regarding the appropriate class or classes for the goods and services being offered. When additional classes are needed, separate USPTO filing fees apply, which are government-mandated fees and not unique to our service.
Regarding cancellations, our cancellation policies and applicable fees are disclosed during the ordering process and in the Terms of Service accepted at checkout. If services have already been initiated, a cancellation fee may apply in accordance with those terms.
We understand that the trademark process can be complex, and we regret that your experience did not meet your expectations. We appreciate your feedback and are continually working to improve our communication and customer experience.
We wish you the best in your future business endeavors.
This company should be put out of…
This company should be put out of business permanently, I requested a trademark paid for it, unfortunately before I looked at the reviews I paid $99 for a trademark and five minutes afterwards I called them to cancel it and they took a $50 fee. These people are scum.
November 4, 2025
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you were dissatisfied with your experience.
We understand that circumstances can change quickly after an order is placed. However, once an order is submitted, services may begin immediately, including trademark searches and order processing. For this reason, cancellations may be subject to a fee in accordance with the Terms of Service accepted during checkout.
We understand that fees and cancellation policies can be frustrating, and we regret that your experience did not meet your expectations. We strive to be transparent regarding our services, fees, and policies throughout the ordering process.
We appreciate your feedback and wish you the best moving forward.
JUST NO! ZERO Stars
READ THE FINE PRINT! Here is the deal. You submit $99 to file. In the fine print there is a fee of $450 that is immediately deducted from your bank account too. This is for the government fees. If you want to cancel the transaction, they will NOT return $450 unless you agree in an email to forgo the $99. (Even though they have only sent you automated emails - with no real work at this point). Note: they will also automatically bill you
trademark monitoring for $149 every 3 months unless you notice that upcharge and cancel it. Extremely rude customer service staff...the older lady in particular. Very inflexible and blunt with a strong negative tone. Don't use this firm. A VERY shady experience. They must be raking in thousands from just the cancelled $99 fees.
September 13, 2025
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you were dissatisfied with your experience.
We strive to be transparent regarding our pricing, services, and policies. Government filing fees, service fees, and optional services are disclosed during the ordering process and in the Terms of Service accepted at checkout. Optional services, such as trademark monitoring, can be cancelled at any time.
Regarding cancellations, orders may be subject to a cancellation fee if services have already been initiated. These policies are outlined during the checkout process and communicated prior to processing cancellations.
We regret that our communication did not meet your expectations. Customer feedback is important to us, and we are continually working to improve both our processes and the customer experience.
Thank you for sharing your feedback, and we wish you the best moving forward.
Horrible customer service
Horrible customer service. This company leads you on with false advertising. This company also is loaded with hidden fees. This company will tell you one thing and then all the hidden fees come out after you paid for the services.
September 18, 2025
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you were unhappy with your experience.
We strive to be transparent regarding our services, pricing, and the trademark process. Trademark filings often involve both service fees and government filing fees, which are disclosed during the ordering process. Depending on the application, additional services or USPTO requirements may also arise throughout the process.
We understand that unexpected costs can be frustrating, and we regret that our services did not meet your expectations. We value customer feedback and are continually working to improve our communication and customer experience.
Thank you for taking the time to share your feedback.
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Waste of Money and Possible Scam
Our experience with Trademark Genius is that it is a complete waste of money, possibly a scam but we cannot be sure. I would be very careful before trying them. They charged us regularly and it turns out we never received ANY trademark status despite their applications, monitoring, etc. This could partially be our fault as we may not have fully understood the process, but isn't that why you hire a consultant, so they take you through the process from start to finish, especially if they continue to charge you over and over again? To cancel, they actually charged $99 per mark and would not waive the fee, ridiculous! I would stay away and hire a professional trademark attorney.
September 16, 2025
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you were dissatisfied with your experience.
The trademark process can be complex and often requires ongoing participation from the applicant, including responding to USPTO requirements, providing specimens, and reviewing application updates. While we strive to guide our customers throughout the process, trademark registration is ultimately subject to USPTO review and approval.
Regarding trademark monitoring, this service is designed to monitor for potentially conflicting trademark filings and is separate from the trademark registration process itself. Cancellation fees and service terms are disclosed during the ordering process and in the Terms of Service accepted at checkout.
We understand that the process can be frustrating, especially when expectations differ from the outcome. We appreciate your feedback and are continually working to improve our communication and customer experience.
We wish you the best moving forward.
USER BEWARE
Used this company to set up a trademark. The trademark was never completely filed and they set me up on some sort of subscription I never agreed to and charged me $149 quarterly. STAY AWAY!
September 11, 2025
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you were unhappy with your experience.
The trademark registration process often requires multiple steps, including applicant participation, responses to USPTO requirements, and the submission of additional information or documentation before an application can proceed to registration.
Trademark monitoring is a separate service from trademark registration and is designed to monitor new trademark filings that may conflict with a customer's mark. The terms, pricing, and renewal details for optional services are disclosed during the enrollment process and can be cancelled at any time.
We understand your frustration and regret that your experience did not meet your expectations. We appreciate your feedback and are continually working to improve our services and customer communication.
Thank you for sharing your experience.
Stay away from this SCAM. Rip off!!
I paid $199 for a Trademark registration. It came with a free trademark montioring service. Somewhere it said the free account would become paid if i do not cancel. They never got the trademark registered, but they did charge me about $1100 for protection on a trademark that did not exist. They would not negotiate on a cancellation. My bank refunded a portion. Cost me $792 for nothing but frustration.
August 20, 2025
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you were disappointed with your experience.
Trademark registration and trademark monitoring are separate services. Trademark monitoring is designed to monitor newly filed trademarks that may conflict with a customer's mark and can remain active regardless of the status of a trademark application. The terms, pricing, and renewal details for monitoring services are disclosed during enrollment and can be cancelled at any time.
Trademark registration is ultimately subject to USPTO review and approval, and some applications require additional information, responses, or filings before they can proceed to registration.
We understand that the trademark process can be confusing and that the outcome did not meet your expectations. We appreciate your feedback and are continually working to improve our communication and customer experience.
Thank you for taking the time to share your experience.
This company is a complete scam
This company is a complete scam. They automatically enrolled me into a MONITORING program which I didn't ask for, I didn't even finish the application once I recognized they were operating a bait and switch program. They advertised one price then quadrupled the cost for the service once my $99 was paid. The other issue was the scam of enrollment into a service I didn't need for a trademark that doesn't exist. They are thieves and should be shut down.
After reading their response, my perspective that they are a bait and switch scam organization remains. Save yourself money and don't look twice. They'll change their ways once they're no longer able to obtain more victims.
June 3, 2025
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you were dissatisfied with your experience.
We strive to be transparent regarding our services, pricing, and optional offerings. Trademark monitoring is a separate service designed to monitor newly filed trademarks that may potentially conflict with a customer's mark. Information regarding enrollment, pricing, and cancellation is provided during the ordering process.
Trademark applications also involve government filing fees and may require additional filings, classes, or services depending on the specific circumstances of the application. These requirements are often determined by the nature of the goods or services being protected and USPTO requirements.
We understand that the trademark process can be complex and that your experience did not meet your expectations. We appreciate your feedback and are continually working to improve our communication and customer experience.
Thank you for taking the time to share your experience.
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Scam - avoid at all costs
Scam. tried to submit multiple transactions before bank blocked transactions. 100% fake scam.
August 11, 2025
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you had a negative experience.
We take allegations regarding billing and payment processing very seriously. Our payment system is designed to process only the charges authorized during the checkout process, and transactions may be declined or blocked by a customer's financial institution for a variety of reasons.
We strive to provide clear information regarding our services, pricing, and fees throughout the ordering process. If you believe there was an issue with a transaction on your account, we encourage you to contact our support team so that we can review the matter and address any concerns.
We appreciate your feedback and are committed to continually improving our customer experience.
They tried to steal $600 from me
I thought this would be a quick and easy way to get closer to owning my trademark. I couldn't have been more wrong.
After I made my initial purchase and was waiting to hear back from them, I saw a $400 additional charge on my card that I did not authorize. I called immediately and they gave me some BS excuse about how this was an additional fee for the trademark office to continue the process. I told them to cancel it and I would come back at some point when I had the money because there was no way I had $400 right now to proceed.
That was already disheartening because $400 was not the original promised price (which was $50 and I had already paid that.) Fast forward to a few weeks later, and I see yet ANOTHER unauthorized charge on my account for another $150!! Needless to say I called in furious telling them they need to immediately delete any and all payment information I gave them, and I never wanted to do business with them.
How did they respond? They tell me that they can cancel everything, but they are going to charge me a cancelation fee! I told them they must be insane if they think I am going to pay to cancel services when they were the ones who tried to scam me out of almost $600 that I did not consent to.
Avoid this company at all costs - they are scammers.
August 11, 2025
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you were dissatisfied with your experience.
We strive to be transparent regarding our pricing and the trademark process. Trademark filings typically involve both service fees and government filing fees, which are separate charges. Depending on the application, additional services or fees may also apply, and these are disclosed during the ordering process and in the Terms of Service accepted at checkout.
We understand that unexpected charges can be frustrating, particularly when there is confusion regarding the purpose of the fees. Our goal is always to provide clear information regarding available services, optional features, and any costs associated with moving an application forward.
Regarding cancellations, our cancellation policies are outlined during the ordering process and may apply when services have already been initiated.
We appreciate your feedback and regret that your experience did not meet your expectations. We are continually working to improve our communication and customer experience.
DO NOT USE these people
DO NOT USE these people, they are scammers! Lori is rude and incompetent! They will take your money and not do the work. AVOID at ALL COSTS!!!!!
August 5, 2025
Unprompted review
Reply from trademark-genius.com
We're sorry to hear that you were dissatisfied with your experience.
We take customer feedback seriously and strive to provide professional assistance throughout the trademark process. After reviewing our records, we do not see that your order has been cancelled. Based on the status of the order, it appears you may be eligible for a refund.
We encourage you to contact our support team so that we can review your account with you and discuss the available options. Our goal is always to address customer concerns and reach a fair resolution whenever possible.
Thank you for bringing this matter to our attention, and we look forward to assisting you further.
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