Traderscale Reviews 924

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, courtesy, and the lightning-fast speed of their replies. Many people highlight the exceptional customer service, noting that the support team is top-notch, responsive, and genuinely helpful in resolving issues quickly and effectively. Reviewers also appreciate the clear rules and the overall excellent service provided, with many experiencing smooth and straightforward processes. However, some customers also noted issues with payouts, with a few reporting that their payout requests were denied due to alleged rule breaches, sometimes without clear prior notification or explanation. There were also occasional mentions of accounts being disabled or not receiving a live funded account after completing the required phases.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. Many customers report positive experiences, receiving... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the responsiveness and helpfulness of the... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the fast and... See more

Service

Users describe positive interactions with service, highlighting excellent communication and helpful support.... See more

Staff

People report positive experiences with staff, highlighting their responsiveness, professionalism, and... See more

Based on these reviews

Rated 5 out of 5 stars

Another payout approved, honestly I wouldn’t go anywhere else. Rules are very clearly listed unlike other prop firms, I prefer the step 2 challenges personally for not having to worry about the consis... See more

Company replied

Rated 2 out of 5 stars

I had a mixed experience with TraderScale that I feel other traders should be aware of. Initially, I successfully received a payout using a specific trading approach. However, when I con... See more

Company replied

Rated 5 out of 5 stars

2nd payout received. No issues at all. Follow the rules get paid. Rules require understanding and communication with traderscale if in doubt, its not easy and you will breach some accounts in th... See more

Company replied

Rated 5 out of 5 stars

Another payout received with no issues. I’ve had 4 payouts since November and honestly no issues. The team are really fast to answer any questions and the rules are all there in black and white. I act... See more

Company replied


Company details

  1. Alternative Financial Service

About Traderscale

Written by the company

Based in Dubai, Traderscale is a proprietary trading firm dedicated to empowering traders worldwide. We provide traders with the capital they need to scale their strategies, helping them unlock greater profit potential and take their trading to the next level.

We understand that one of the biggest challenges for traders is limited capital, which can restrict growth and profitability. That’s why Traderscale offers funded trading accounts, allowing traders to access our capital, take on larger positions, and maximize their returns—without the risk of personal financial loss.

At Traderscale, we believe in fairness, transparency, and rewarding traders who demonstrate skill and discipline. Our motto is simple: Stick to the rules and get paid. If you trade responsibly and meet our criteria, you’ll receive payouts with a smooth and efficient withdrawal process.

Official Trading Partner of Sunderland AFC

We are proud to be the Official Trading Partner of Sunderland AFC, reinforcing our commitment to excellence and trust. Just as in football, discipline, strategy, and consistency are key to success in trading.

With a commitment to trust, opportunity, and trader success, we continue to build a community of traders who thrive in the financial markets. Join Traderscale today and take the first step toward becoming a profitable, professional trader.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

924 reviews

5-star
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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Nothing but good things to say!

Have started recently trading with Traderscale and looks like it will be a long term relationship.
Besides the user freindliness of the software a big kudos as well to the support team. Fast and clear answers.
Well done!!!

October 9, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid, dont get catch for 50% off cheap prices

As i see from reviews whati had to check earlier. I am another one rejected. Toxic trading 😀 and high risk .lets be clear. On 50k account you cant open due to smaĺ leverage more then. 1.2 lot, you cant risk too much simply because of that. You have daily drawdown 2500. What you can use, its your advantage. If you not go over, that means you risking within limits. Limits are for some reason. Not they set limits and after limits within those limits 😀 . Its none of their busines how many trades or how often i am taking them. They can call toxic trading anything they like and simply reject. Cant happen with ftmo. Now we know why they selling challenges for 50% off. They not planing to do payouts. I am one of many here so thats proof. Avoid them

October 9, 2025
Unprompted review
Traderscale logo

Reply from Traderscale

Hi Marek,

I'm sorry your payout was rejected and your account disabled.

After a thorough review of your trade history, our external dealing team identified multiple instances of risking more than the daily loss limit on a single asset at one time. They also noted that ran negative risk:reward on 22.54% of positions with net PnL $4365.16.

As outlined in our policies, once an account breaches the rules, it cannot be reactivated. At Traderscale, we are committed to upholding our rules and procedures to ensure a fair and transparent environment for all our traders, which is why we display all of our live payouts on Traderscale.com/payouts. While we understand this may be disappointing, we are obligated to follow these established processes. These policies are outlined to you in multiple places when you purchase your account, in our help centre, in your contract you sign before your account is enabled and via email once you begin trading.

You can watch a video regarding our prohibited practices under the 'Rules and FAQ' section in your trader area.

Rated 4 out of 5 stars

I’ve traded with Traderscale and…

I’ve traded with Traderscale and received payouts, which shows they are legit. The rules are strict, and deductions can apply (for example, on scalping or risk/reward), so you need to be careful and follow their guidelines closely. Support usually explains the situation when asked, and overall the process is fair, but you should fully understand the rules before trading.

Jigme Kelsang

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Onto my 3rd payout with traderscale.

Onto my 3rd payout with traderscale.. the bottom line is.. if you’re a good trader.. you will get paid.

Make sure you familiarise yourself with the rules once funded to ensure your payout is smooth..

On average it takes 1 day to approve the payout then another couple of days for the payout to arrive.

They do payout, you just have to trade properly which is what this game is all about.

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM - WILL REFUSE PAYOUT NO MATTER WHAT

DO NOT even bother signing up for Traderscale - its a scam and no matter how much profit you make legitimately it will not be paid out to you.

I have just completed my first month of trading today and requested my first payout, within a few hours I had been notified that my account will be closed and my payout has been rejected. They claimed I had broken the excessive risk rules and also the toxic trading rule. At no point in the previous month was a notified that I was breaking any rules, I traded fairly and generated a profit of $7500 - as of now I can’t even access the account with the money that I earned.

My account had a positive trading win percentage and also followed the consistency rule. Like I said I had earned $7500 which is not fluke or luck.

Don’t even bother signing up, no matter how fairly you trade or how much you make Traderscale will lie and refuse your payout for any of their ‘rules’ that you did not break.

I hope Traderscale will be in contact and can rectify the situation.

October 3, 2025
Unprompted review
Traderscale logo

Reply from Traderscale

Hi Josh,

Thank you for reaching out and I'm sorry your payout has been rejected and your account has been breached.

After a thorough review of your trade history, our external dealing team identified multiple instances of entering additional positions while in drawdown in an attempt to offset previous losses. They also noted that ran negative risk:reward on 47.83% of positions with net PnL $8255.60 and made $540.51 profits below two minutes breaching the scalping rule and exceeding your payout share.

As outlined in our policies, once an account breaches the rules, it cannot be reactivated. At Traderscale, we are committed to upholding our rules and procedures to ensure a fair and transparent environment for all our traders, which is why we display all of our live payouts on Traderscale.com/payouts. While we understand this may be disappointing, we are obligated to follow these established processes. These policies are outlined to you in multiple places when you purchase your account, in our help centre, in your contract you sign before your account is enabled and via email once you begin trading.

You can watch a video regarding our prohibited practices under the 'Rules and FAQ' section in your trader area.

Rated 5 out of 5 stars

Funded account trading

I am so gratefull to Traderscale for providing us the opportunity to trade with a funded account and earn exponentially more than we could ever earn with just our own profits.

Thanks for the opportunity

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

I have experienced excellent customer…

I have experienced excellent customer service with good support and help, If you ever have a question or stuck with something important after getting funded, they answer all the questions immediately and all thanks, to CEO Liam, Vince, and Marco, they have done an amazing Job!

Thanks once again guy's! 👌🤟🤩

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Traderscale are a very reliable prop…

Traderscale are a very reliable prop firm

I stuck to the rules that are clearly stated on their website and reached my profit targets

My payout was approved and funds received the same day

Would recommend them to anyone looking for a prop firm that they can trust.

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been trading with TraderScale for…

I’ve been trading with TraderScale for some time now, and I must say it’s one of the best platforms I’ve ever used. The account approval process is smooth, the support team is helpful, and the overall experience is very professional. I’ve had a great trading journey here and highly recommend TraderScale to anyone looking for a reliable and well-managed prop firm. Truly a top choice for traders!”

September 30, 2025
Rated 1 out of 5 stars

Traderscale’s reply here just proves my…

Traderscale’s reply here just proves my point. They admitted I was correct about “toxic trading” not being a breach. Then they moved the goalposts and accused me of “holding positions for days to recoup losses.” That is simply not true. My strategy is structured scaling with clear TP1/TP2 levels and controlled stops. Any duplicate trades were misclicks (I’ve got arthritis in my hands) and were closed immediately. That is not “adding to positions recklessly” and certainly not “excessive risk” as defined in their own rules.

Instead of addressing the trades line by line, they hide behind marketing spin: “$4m paid out” and “250 YouTube interviews.” That’s classic smoke and mirrors. The real pattern — just read other reviews — is profitable traders being denied payouts on vague technicalities.

A prop firm should live and die by its rules. If the rules say toxic trading is only a breach at 60%+, and my account was 31.31%, then it’s not a breach. If the rules define “excessive risk” as martingale-style averaging down, then scaling in with partial profits does not qualify. Anything else is just excuse-making.

The truth is simple: they make their money selling challenges, not paying traders. Once you become profitable, they’ll find a way to shut you down.

September 29, 2025
Unprompted review
Traderscale logo

Reply from Traderscale

Hi Tommy,

You stated that any second positions that were added were closed immediately, but that's not the case. You added them at a later date compared to your first entry and then held the trades for days, meaning you didn't close them immediately.

We of course have some negative reviews, its natural with prop firms. When traders like yourself have breached the terms of their contract and they therefore cannot receive a payout, the first thing they do is turn to Trustpilot and leave a negative review. That's why we have multiple streams to prove that we do pay our traders who stick to rules.

I would like to remind you that you have been breached because you breached multiple rules. If you had breached only toxic trading, your payout wouldn't be rejected and your account would still be active.

https://arbiscan.io/address/0x7BDf41B1119024A0CAc6f8739680Ac0bd4BaB6FE#tokentxns

Here you can see all of our payouts on Riseworks. You can see we paid one of our traders almost $70k last week. He stuck to the terms signed in his contract and we therefore pay... It's simple. Stick to the rules, get paid.

Rated 5 out of 5 stars

⭐ Impressive First Experience with TraderScale

It’s my first time purchasing an account with TraderScale, and I have just passed the 2 challenge phases. What impressed me the most is their customer support – very fast, professional, and helpful. The whole process is transparent and gives me peace of mind as a trader.
Overall, TraderScale provides a great experience for anyone who wants to grow in trading. Highly recommended!

September 29, 2025
Unprompted review

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