Traderscale Reviews 924

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, courtesy, and the lightning-fast speed of their replies. Many people highlight the exceptional customer service, noting that the support team is top-notch, responsive, and genuinely helpful in resolving issues quickly and effectively. Reviewers also appreciate the clear rules and the overall excellent service provided, with many experiencing smooth and straightforward processes. However, some customers also noted issues with payouts, with a few reporting that their payout requests were denied due to alleged rule breaches, sometimes without clear prior notification or explanation. There were also occasional mentions of accounts being disabled or not receiving a live funded account after completing the required phases.

What people talk about most

Payment

Reviewers mention ambiguous feedback about payment. Many customers report positive experiences, receiving... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the responsiveness and helpfulness of the... See more

Response time

Consumers generally express satisfaction with the response times. Many reviewers highlight the fast and... See more

Service

Users describe positive interactions with service, highlighting excellent communication and helpful support.... See more

Staff

People report positive experiences with staff, highlighting their responsiveness, professionalism, and... See more

Based on these reviews

Rated 5 out of 5 stars

Another payout approved, honestly I wouldn’t go anywhere else. Rules are very clearly listed unlike other prop firms, I prefer the step 2 challenges personally for not having to worry about the consis... See more

Company replied

Rated 2 out of 5 stars

I had a mixed experience with TraderScale that I feel other traders should be aware of. Initially, I successfully received a payout using a specific trading approach. However, when I con... See more

Company replied

Rated 5 out of 5 stars

2nd payout received. No issues at all. Follow the rules get paid. Rules require understanding and communication with traderscale if in doubt, its not easy and you will breach some accounts in th... See more

Company replied

Rated 5 out of 5 stars

Another payout received with no issues. I’ve had 4 payouts since November and honestly no issues. The team are really fast to answer any questions and the rules are all there in black and white. I act... See more

Company replied


Company details

  1. Alternative Financial Service

About Traderscale

Written by the company

Based in Dubai, Traderscale is a proprietary trading firm dedicated to empowering traders worldwide. We provide traders with the capital they need to scale their strategies, helping them unlock greater profit potential and take their trading to the next level.

We understand that one of the biggest challenges for traders is limited capital, which can restrict growth and profitability. That’s why Traderscale offers funded trading accounts, allowing traders to access our capital, take on larger positions, and maximize their returns—without the risk of personal financial loss.

At Traderscale, we believe in fairness, transparency, and rewarding traders who demonstrate skill and discipline. Our motto is simple: Stick to the rules and get paid. If you trade responsibly and meet our criteria, you’ll receive payouts with a smooth and efficient withdrawal process.

Official Trading Partner of Sunderland AFC

We are proud to be the Official Trading Partner of Sunderland AFC, reinforcing our commitment to excellence and trust. Just as in football, discipline, strategy, and consistency are key to success in trading.

With a commitment to trust, opportunity, and trader success, we continue to build a community of traders who thrive in the financial markets. Join Traderscale today and take the first step toward becoming a profitable, professional trader.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

924 reviews

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1-star

Replied to 83% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Avoid!

Avoid!
They refused me payout of 5k for two reasons which are definitely not the truth. This is the reasons given…..
Multiple breaches of prohibited practices: excessive risk (adding to positions in drawdown with elements of grid trading), toxic trading (negative risk:reward on 52.61% of positions with net PnL $27308.85) and scalping ($1043.76).
I never scalp or use grid trading strategies!

AVOID! They will look for any minor thing and compound it to use it as a reason not to pay and pocket your challenge and the money you earned trading.

November 6, 2025
Unprompted review
Traderscale logo

Reply from Traderscale

Hi Jon,

I'm sorry your payout was rejected and your account breached.

Unfortunately after a review by our external dealing team, they found multiple breaches to your contract.

Our rules are clearly visible at all times when purchasing your account, in our help centre, in your contract which is signed before your account is enabled for trading, emailed to you once you begin trading and even in video format in your trader area. Our rules were even explained to you once you breached them the first time.

When there are clear breaches to our rules, it is our responsibility to enforce the correct procedures that them.

We have now paid over $5m to our traders who have stuck to rules. We have no problem paying our traders, which is why we display them all publicly on the blockchain at Traderscale.com/payouts

Rated 5 out of 5 stars

Easy to use and great service

Traderscale has been one of the best trading platforms I have ever used. Easy to use and understand and a great company for beginner traders to start using. If anything is not working or if you need help with the able, customer service are very quick with their responses and very helpful. Would highly recommend!

November 10, 2025
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

Rated 5 out of 5 stars

First payout with Traderscale

I requested my payout on Thursday at 12:47pm, and received a response that my payout had been accepted! The time frame was brilliant, and they made creating a rise account so simple

Very happy that my first payout was confirmed after 1 year and 11 months of learning to trade, Honeslty a special moment.

I’m not just waiting for the money to hit my rise account, thank you Traderscale

November 7, 2025
Rated 5 out of 5 stars

Wonderful competition experience

The competition experience was Great, with my strategy I was able to be place 4th at the end of competition.
what makes the difference with this prop firm is basically transparency

October 31, 2025
Rated 1 out of 5 stars

🚨 WARNING 🚨

My Honest Experience with TraderScale

I want to share my personal experience with TraderScale so other traders know what to expect.

After months of trading carefully, following every rule, and maintaining solid risk management, my payout was rejected because of one small typo — a stop-loss input error that I corrected immediately. The trade resulted in a loss of only $48 on a $100,000 account, which clearly had no impact on the overall risk or performance.

Even though I explained the situation and provided full evidence, TraderScale confirmed that the decision was final. They acknowledged the error was unintentional, but still refused the payout because “the system” flagged it as over-risking.

This shows that TraderScale operates with zero flexibility or human understanding. Everything is handled by automation and strict policy, with no consideration for context or intent. If you’re not a robot who never makes a single typing mistake, you risk losing months of effort for something that has no real impact.

I’ve traded with other firms where human review and fairness exist — and this experience made me realize TraderScale is not one of them.

If you’re looking for a prop firm that values traders, uses common sense, and looks at your performance as a whole rather than one technical error, I strongly suggest you consider other options! They just want you money, thats all they want.

Account number: 1254

October 31, 2025
Unprompted review
Traderscale logo

Reply from Traderscale

Hi Stefan,

We have requested more information given that we cannot see any payout rejections to any traders with the name Stefan.

Rated 5 out of 5 stars

So far so good

So far so good. Amazing customer support. Just had a breach at my fase 2 and got my second chance without any problems in under an hour after contacting customer support 👍👍👍

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Wowwwww

Wowwwww . So I told you I’ll be back. I managed to rank 2nd place in the October contest and was given a prize. A free 100k speedy challenge which I’m currently trading. I was also rewarded a MacBook Air M2 which is still yet to come as part of my ranking reward. I’ll be back to update yall if I received it or not

November 6, 2025
Unprompted review
Rated 1 out of 5 stars

Literally the worst propfirm that I…

Literally the worst propfirm that I have ever traded with.
To many times server downfall ,to much latency, or they never replied to your email or if they replay they lie to you that it’s not like that.
They are not responsive.
They change rules while you are in the middle of a challenge.
High spreads.
High commission.
High swap.
They don’t have a live chat on their website, even scam prop firms have a live chat on their website.
Please do not work with this people.
You won’t get paid.

October 17, 2025
Unprompted review
Traderscale logo

Reply from Traderscale

We have requested more information to investigate this.

We have many great comments about our trading conditions.

We never change rules mid challenge. Your contract clearly includes your rules which we will always follow.

Our spreads, commissions and swaps are amongst the best there is. We have our own direct licence with MT5 and cTrader and our won liquidity.

We also have a live chat available within our help centre.

We believe this to be a fake review since there are too many irregularities in it that do not relate to Traderscale at all.

Rated 5 out of 5 stars

Solid Platform for Traders

I really like my experience with TraderScale. It’s a reliable and transparent platform and the funded accounts give great opportunities to trade and grow your capital. The Support Team is amazing, always helpful and quick with solutions. The rules are clear, which helps me stay focused and disciplined. Overall, it’s a solid and legit platform I’d recommend to anyone serious about trading.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

They came through when I needed it the most.

I just received a payout approval today. In July, I was amongst the top 20 in their monthly competitions who was eligible for a $5K evaluation prize. I passed that and since traded with it and received payout today. Considering that I'm unemployed for over a year, I am grateful that there are opportunities like this, all it took was hard work and adhering to the rules from my side. The support team is also very friendly and quick to respond. Again Traderscale, thank you. My year may just end on a high note! 😄

November 3, 2025
Rated 5 out of 5 stars

Great customer support

The feedback I got was exactly what I wanted and more .. the person really understood my needs and provided me with the best way to approach the problem , they were patient , attentive , and very helpful in the end.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Second review…

I already write review about support team, there help and patience. I already get the pay out. So even the rules are pretty hard, just follow them and let’s be successful 🥂 actually hard rules help me with discipline

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

So far so good!!

So far so good!!! had an issue with initial logging on to my account. My query and concerns were forwarded to Marko, who provided me with a solution within a few hours.

October 31, 2025
Unprompted review

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