traderscentralfund.com Reviews 977

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Exceptional customer service. Above average experience for me. From day one to this month receiving my withdrawal to my crypto account. Took 2 days that's 5 days less than their maximal days.... See more

Company replied

Rated 3 out of 5 stars

I will give honest review : in this prop they have both ADVANTAGES & DISADVANTAGES. ======================================== ADVANTAGES - i received till date 3 payouts. DISADVANTAGES - receive... See more

Rated 5 out of 5 stars

Just received my second withdrawal from TC. No issues whatsoever. Their scaling plan is superb compared to other prop firms, and their support staff is flawless. You will always get a response. Go wit... See more

Company replied

Rated 5 out of 5 stars

Swift support system from traders Central I have been a customer for over 3 months. I haven't had the best experience, but overall it's good and recommended. I see improvements on their serv... See more

Company details

  1. Alternative Financial Service

Written by the company

Decentralizing finance for all


Contact info

3.6

Average

TrustScore 3.5 out of 5

977 reviews

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Rated 5 out of 5 stars

Good

Good very good fund. enthusiastic support. withdrawals on the 14th and 28th of the month

July 19, 2022
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Reply from traderscentralfund.com

Hi Toi,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

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Rated 1 out of 5 stars

Read this feedback before purchasing a challange

I am not one to write these types of comments, but to get to this point is because I can not tolerate the lack of transparency in the service, it is a scam company and worst of all they do not want to recognize it and do not want to give me a refund of my money, where they are not complying with their conditions of service in the program I bought and I could never use it. They have many problems, and the customer service is lousy. Whoever can read this feedback, I recommend you to look for their Telegram group and you will see all the problems there are, so you will not be surprised and you can choose a better company propfirm. Sometimes, the economic can be expensive, being ripped off.

July 18, 2022
Unprompted review
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Reply from traderscentralfund.com

Hello Kief,

I am so sorry about your experience. At Traders Central, customer satisfaction is a priority to us.

Before you sign up on our portal, there's an "I accept T&Cs" button that you must click before getting a funded account. On the T&Cs, we have clearly stated our no refund policy. Also, you purchased a monthly plan, and we clearly stated under trading products, "Crypto and Indices are unlockable add ons" the tradeable assets, by default, were outlined beforehand (fx and Metals)
So you had three options:
1. Purchase and do the test for Crypto and Indices to be added (if you fail the test, then you trade the currency pairs and Metals)
2. Purchase and Trade forex pairs and Metals.
3. Not Purchase and choose other funding options with Crypto and Indices by default without prior tests.
Refund policy link
https://legal.traderscentral.com/traders-central-fund-corp/refund-policy

Best Regards,

Rated 5 out of 5 stars

This is one of the best firm so far

This is one of the best firm so far. They have a telegram group that you can ask any question and you you’ll get some of the workers to attend to you in less than a minute. For the withdrawal they said it would take 5-7 business days but I received it during the weekend which was very fast and it actually took 1 business day. The withdrawal is paid by prime bridge. The price of the account is very affordable too.

July 18, 2022
Unprompted review
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Reply from traderscentralfund.com

Hi Lorraine,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 4 out of 5 stars

Nice pricing and legit payout

They have good pricing and i got my first withdrawal✅.They have very fast customer support on telegram too.

July 18, 2022
Unprompted review
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Reply from traderscentralfund.com

Hi Mba,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

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Rated 5 out of 5 stars

Making money in the markets is the…

Making money in the markets is the dream of every trader out there. Either a pro or beginner. You can't do this without best market conditions, reasonable spreads etc. I joined Traders Central 100k few months back and got funded, got my certificate too in June. It wasn't easy due to less opportunities in the market but I made it through.

Cutting to the chase. I received my first withdrawal from that account and my refund on its way. This was not my first prop firm. I've been with many and the so termed top prop firms but I liked it here due to their differences in what they offer to traders. Not just mere trading experience. You get far more than that (crypto as we all know its the future) I might as well say they're the only company in this sphere of funding that goes beyond just "funding"

They might not be the number one. But they're better than what everyone else sees as number one.

Their rules might seem tough to others but to me, I was well shaped by these rules. The type of trader I was before joining is a way different trader today. Better, disciplined, consistent and more profitable.

They also give you live account so it's fair to see why they're strict and don't just fund anyone from hit and miss strategies.

I have an account with two other prop firms too. But Prime bridge is still number one in my list. Thank you for paying my withdrawal and thank you for helping me become a good trader.

I will keep referring traders as I've been doing for the past 3 months. And all my referrals are happy and settled here. We all thank you for the discount, commission payout and everything.

This is my personal experience. Am not speaking for anyone or someone else. Keep building it for us Traders Central

July 17, 2022
Unprompted review
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Reply from traderscentralfund.com

Hi Ayub,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 1 out of 5 stars

CORRUPT

Traders,

Honestly please don’t trust this company. They lure you in with cheap challenge fees and ‘the best’ upscale program. If it was real, why wouldn’t FTMO and MFF follow suit?

Passed stage 1 (no complaints), got to stage 2 (when you have passed is when the problems start). Below is the direct risk assessment of my account (the target was +4%, max drawdown -5%, minimum trading days #10). I passed on the 10th day, the lowest equity on my account was -3%, my expectancy was 0.1 for every trade (not great but still positive), my profit factor was 1.24, win rate at 50%, average of 3 trades a day, my average risk was 1.1%, average win was 1.4%. Lastly I set out to risk 1% max per trade. It seems as though you’re not allowed a variance in lot size based on # of pips in your SL and you are not allowed to achieve their profit targets so easily! This company just wants money from failed challenges whilst using an awful risk assessment system to justify why they can’t give you an active account. (I have since gone back to MFF, passed their challenge and wonder why I ever deviated). DO NOT USE IF YOUR A SERIOUS TRADER!

“After reviewing your account statement, I have noticed a high risk approach to trading objectives as registered by the highly volatile P/L results throughout the trading period, order size ranging from 10.45 to 29.08 lots, and inconsistent build up, which is a signal of poor risk management and no clear approach to trading objectives. As per our data we have determined profiles as what was demonstrated during your evaluation are not profitable over time and expose our funds to a lot of risk, strategy could make the fund a lot of money, or a volatile drop which can be prone to slippage, losing more funds than allocated capital for maximum drawdown limit”.

I ask how there could possibly be a volitive drop when my max risk is 1%?!

The statement that this is a risky strategy is clearly mute by my drawdown amounts and positive expectancy. However, they recognise the potential. Be aware, their challenge criteria isn’t complete, they miss they step of ‘subject to our personal Choice “and we’ll probably say no”’. In conclusion, don’t use this company, spend a month (minimum) completing their challenge to be told no. Spend a bit more, use a reputable company and have confidence that you’ll pass once completing the objectives

July 16, 2022
Unprompted review
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Reply from traderscentralfund.com

Hello Matt,

I am so sorry about your experience. At Traders Central, customer satisfaction is a priority to us.
I have followed up with Prime Bridge risk desk about your case, we understand how you may feel but unfortunately the risk desk take decisions for the greater good of our traders as a whole in order for us continue with our mission to decentralise finance. It seems like your profile strategy, according to past data available is of high risk nature, as explained on the risk assessment you received in your email.

Best Regards,

Rated 5 out of 5 stars

Follow this firm since begin

Follow this firm since begin. Love it. Thanks Bob, landre on your well customer service

July 16, 2022
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Reply from traderscentralfund.com

Hi Vietnam Trader,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 2 out of 5 stars

The platform is a major issue right…

The platform is a major issue right now. Before the update trader central was my go to for trading. It still is my favorite platform but the service needs to be more available and accessible.

July 16, 2022
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Reply from traderscentralfund.com

Hi Marlondo,

Thank you for your review! We are happy to serve you as a customer. Your feedback has been noted.

Best Regards,

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Rated 5 out of 5 stars

No problem at all

No problem at all. I passed my challenge and hopefully soon I will withdraw. Online portal need some updates but is good. Always support available. Cheap prices and many bonus. Thank you Traders Central.

July 16, 2022
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Reply from traderscentralfund.com

Hi John,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 4 out of 5 stars

overall solid service

overall solid service, potential to be the number 1 prop firm, received my withdrawal within 24 hours from Prime Bridge, seamless.

July 16, 2022
Unprompted review
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Reply from traderscentralfund.com

Hi Ozz,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 5 out of 5 stars

One of the best low price prop firm

One of the best low price prop firm
Received my payouts on time in few hours butti no my crypto wallet refund along with it
Respect their rules and you will succeed !!
Umar one of the best support respect one of the serious and professional people and fast in replying CEO if you see this raise the pay for umar he deals with so many customers with patience 😂😉😄.
However the support overall show respect even to rude people so I appreciate it the patience

July 16, 2022
Unprompted review
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Reply from traderscentralfund.com

Hi Uda,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 3 out of 5 stars

I think they are a good platform but…

I think they are a good platform but they need to process things much faster and focus more how to get traders funded and less on tcts and social media

July 16, 2022
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Reply from traderscentralfund.com

Hi Briscoe,

Thank you so much for your review! We are happy to serve you as a customer. Your feedback has been noted.

Best Regards,

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Rated 5 out of 5 stars

They are really cool

They are really cool, swift in attending to your queries,I have withdrawn my profit split but they should work on the speed of processing payment. They are young company with potentials.

July 15, 2022
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Reply from traderscentralfund.com

Hi Gabriel,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

Rated 1 out of 5 stars

You said 24hrs to recieve my details of…

You said 24hrs to recieve my details of my account and 24h passed im trying to contact you and i cant't. Give me the details

July 15, 2022
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Reply from traderscentralfund.com

Hello,

I am so sorry about your experience. At Traders Central, customer satisfaction is a priority to us.
Upon investigation, your account was synced since 14th of July and you are currently trading.

Best Regards,

Rated 5 out of 5 stars

Great company with reliable team

I received withdrawal from prime bridge. Great company with reliable team. Happy growing company.

July 15, 2022
Unprompted review
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Reply from traderscentralfund.com

Hi Tien,

Thank you so much for your kind review! We are happy to serve you as a customer.

Best Regards,

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Rated 4 out of 5 stars

I cant login to my Meta Trader 5…

I cant login to my Meta Trader 5 Account. I got a 2k Instant Account.

July 14, 2022
Unprompted review
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Reply from traderscentralfund.com

Hello Ben,

I am so sorry about your experience. At Traders Central, customer satisfaction is a priority to us.
I have used the find reviewer button to request more details about your case so I can follow up.

Best Regards,

Rated 1 out of 5 stars

POOR TRADERS CENTRAL

Traders central is one of the poorest in terms of customer support and turn around time. The company is not business minded at all. And to worsen it, no meaningful efforts made to redeem it's image. They are no where near the likes of FTMO MFF E8 and TFF

If you are sincere and not just interested in traders fees, then work on your turn around time, your customer support and website. You are currently far behind.

Imagine your response to a sincere review of your non business like approach to prop trading. Failing a challenge has nothing to do with my review. I have failed challenges with other firms too and yet gave them good reviews. See COMPLAINT AS GIFT and AUTOMATE your processes. That way traders would take you more seriously. For now, you sincerity is in doubt

July 14, 2022
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Reply from traderscentralfund.com

Hello Segun,

I am so sorry about your experience. At Traders Central, customer satisfaction is a priority to us. From checking our records you failed the challenge https://tracking.bagleyai.com/account/MTIzNTIz
Feel free to try again.

Best Regards,

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