Trade Show Travel Company Reviews 

264
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 102 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally helpful, patient, and knowledgeable during the vacation planning process, making everything feel easy and stress-free. Travelers note that booking trips is remarkably efficient, and customer service agents consistently go above and beyond to ensure accommodations and destinations completely meet their family expectations. However, some customers also noted unexpected resort fees and frustrating difficulties when trying to modify their pre-booked travel reservations. A few individuals additionally mentioned experiencing troublesome sales pressure and receiving misleading information regarding promotional packages or presentation requirements.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting their professionalism, patience, and helpful... See more

Holidays

Clients share positive opinions on holidays, noting that planning agents are helpful and responsive.... See more

Booking process

Customers consistently note positive experiences with booking_process, highlighting the helpfulness and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting exceptional support and helpfulness... See more

Service

People report high satisfaction and appreciation with the professional service received during vacation... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Appreciated all the time, help and support from Debbie L and Ely in getting my first trip set up. Debbie sent me more details on my trip package and answered my questions on the Welcome Letter. Then... See more

Rated 5 out of 5 stars

I would rate Debbie Leonard even higher if it were possible. She attentively listened to my concerns and addressed them promptly. She made me feel valued not only as a customer but also as a friend. H... See more

Rated 5 out of 5 stars

I had the pleasure of working with Debbie to book our family vacation. She worked with me until we found the perfect place and date in Puerto Vallarta. She was client centred, super friendly and very... See more

Rated 5 out of 5 stars

I initially "upgraded" with Adam B. I was given misinformation and promised things by him that I later found out were not true. I ended up getting a partial refund because of his actions. We still end... See more


Company details

  1. Online Marketing Agency

Information provided by various external sources

Trade Show Travel Co is a unique travel company based in West Palm Beach, Florida. Known for its one of a kind travel packages that never disappoint.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

264 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(264)

100 reviews in the last 12 months

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Rated 5 out of 5 stars

First called TSTC and waited for a few…

First called TSTC and waited for a few mins, then was asked to leave a number for a call back. Received a call back in ten mins from Adam B who was very helpful, gave us options and rec where to stay Set up our vacation efficiently in quick order. Super friendly and supportive. Will be talking to MR Adam B again for sure

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

IT WAS AN HONOR WORKING WITH ADAM BELINSON. Adam Belinson…

I was on the phone with Adam Belinson and he was fantastic. He answered all my questions, he guided me, he explained to me. HE TOOK EXTRA TIME MAKING SURE THAT I UNDERSTOOD EVERYTHING. I found out so much that I did not know before. I even told him that I had read on Facebook some bad things about the company. He took time and carefully explained everything to me. I feel very comfortable with the company and the money I have spent - because of Adam.

October 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Chelly Siri-Dalton

Chelly Siri-Dalton
Guest Services Agent, Trade Show Travel Company Was very friendly and it was easy to set up our vacation. Thank you

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Refund made good

I purchased am $800 8 trip package in March 2025 and in Sept 2025 , for an another $500, an additional 2 trip package with resort fees waived and booking assured given at least 30 day of lead time at two advertised resorts of particular interest.
Upon engaging in the reservation process with 90-120 day lead time, I was informed that neither, despite continuing advertisement, was available and that resort fees ($150 a nite or more) were not waived.

Because of that, I requested refund of the $1300 and this was handled promptly by Ms Chelly Dalton. She was most attentive and helpful. Unfortunately, the funds were removed a couple days later at the senders request (as related by citi-card) and, again the ever helpful Chelly took action and ensured the funds were reinstated.
I am sorry that TradeShowTravelCo and Monster Reservation Group could not meet my needs but the actions of Chelly Dalton deserve high marks for customer satisfaction. Hence the 5 stars.

September 22, 2025
Unprompted review
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Rated 5 out of 5 stars

Chelly was up front …

Chelly was up front about what she could do, up graded our package and even called me back to tell me about the upgrade ON SHORT NOTICE! We were able to book 4 days ahead of our travel

September 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Results that get you to your destination!

I would rate Debbie Leonard even higher if it were possible. She attentively listened to my concerns and addressed them promptly. She made me feel valued not only as a customer but also as a friend. Her genuine care was truly remarkable. Her knowledge of the business was impeccable. She is the go-to person who will make your dream vacation a reality.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

I had the pleasure of working with Debbie to book our family vacation. She worked with me until we found the perfect place and date in Puerto Vallarta. She was client centred, super friendly and very competent in her role! Thanks so much Debbie for your guidance and support making this an easy process!

September 4, 2025
Unprompted review
Rated 5 out of 5 stars

I was Blessed to have Debbie Leonard…

I was Blessed to have Debbie Leonard working with me to secure a timeshare in Branson, Missouri. What a sweetheart of a person. She was knowledgeable, professional, kind and helpful. I am forever grateful for meeting her. Thanks Debbie! You are amazing!!!!

September 3, 2025
Unprompted review
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