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Trade The Pool Reviews 617

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its excellence, user-friendliness, and intuitive design, highlighting its smooth operation and fast data. Many appreciate the exceptional customer service, noting the team's efficiency, helpfulness, and quick responses. The company's support staff is frequently commended for their professionalism and willingness to assist, contributing to a positive overall experience. However, some people were dissatisfied with certain product aspects, specifically the trading rules and restrictions. A few customers mentioned that these rules, such as those related to stop-loss orders and market orders outside regular trading hours, can be restrictive and sometimes hinder trading ability. There were also concerns about the dashboard being messy for some users and issues with trade execution and profit calculation in a few instances.

What people talk about most

User experience

Reviewers highlight positive aspects of user experience, with many praising the platform's intuitiveness,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive, helpful, and... See more

Service

Users describe positive interactions with service, highlighting the A+ service and the excellent support they... See more

Product

Clients share ambiguous opinions on product. Many customers praise the product, highlighting its benefits for... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the support team for being... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It is awesome that we can trade a 25k account just by paying small fee. It is an excellent program and I am happy to be a part of it. To be honest, there are a lot of restrictions that make me to lo... See more

Company replied

Rated 5 out of 5 stars

Trade The Pool offers one of the best platforms I've used - their Level 2 data for US stocks is top-notch and the evaluation process is fair and transparent,passed mine successfully by norexpass from... See more

Company replied

Rated 5 out of 5 stars

Best prop firm for trading stock. For me 25k account balance (minimum) for shorting is dream where i even appreciate 20$ profit, Trade The Pool can provide account with very cheap price for LONG or SH... See more

Company replied

Rated 5 out of 5 stars

I love Trade The Pool. So far my total payout has exceeded 40k. The platform is excellent for trading US stocks with top-notch Level 2 data. You can trade everything from penny stocks to mega caps and... See more

Company replied


Company details

  1. Investment Company

Written by the company

Trade The Pool is a brand developed by Five Percent Online Ltd. the company that operates The5ers.com, a well-known and highly reputed online prop firm established in 2016. Our experience derived from years of specializing in the funding-traders arena. Our team is made of senior active traders, with first-hand self-experience. Living through all aspects of being a trader is what inspires us to build the best rewarding trading environment. This approach has positioned The5ers.com as a leader and most innovative company in the funding-traders online prop trading industry. A similar attitude toward leadership, and innovation and is presented in how we created the Trade The Pool program. Where our key value is building a mutually beneficial relationship between us and our partner traders.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

617 reviews

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Rated 5 out of 5 stars

Rare platform issue on Friday....

There was an issue with the platform on Friday that caused me to incur some losses. I messaged support here and via the live chat. They have completely resolved the issue, and all losses that affected me are now gone. I have used Tradethepool for a while now. Evaluation accounts up to funded accounts, right up to 200k funded. I must say the support and service they offer is second to none. This is coming from someone who has used many prop/future firms. I would say 85%+ of the firms out there do their best to set you up to fail. When you make a mistake, you suffer, of course.... but when the error is their end, it's still your problem. TTP is first class. A+ service, and you have a 100% fair shot at being successful here; if you don't, you are more than likely to blame. I am sorry to say. It's nice to see there are still some good firms out there. Keep up the good work, guys!

February 13, 2026
Unprompted review
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Reply from Trade The Pool

Hello Adrian,

Thank you for the wonderful review and for giving us a perfect rating! We look forward to continuing to provide you with excellence.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

Trade The Pool has been a game changer

Trade The Pool has been a game changer. It's the only prop firm in Canada that I've heard of that has such a vast selection of stocks to trade. And I can short them easily, which is a huge advantage over traditional brokerages. The fees are all built in and the transactions fast. The rules and the fees do make it challenging, but the pros definitely outweigh the cons. And the platform is actually great. So many ways to enter a position and add stops. So many good visuals. If you're a beginner or been trading a while, Trade The Pool will definitely level you up. It has for me.

February 11, 2026
Unprompted review
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Reply from Trade The Pool

Hello Tash ,

Thank you for the wonderful review and for giving us a perfect rating! We look forward to continuing to provide you with excellence.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 2 out of 5 stars

Scalpers / Small Cap Traders will Struggle.

Trade The Pool, great for a new and curious trader figuring out the market, also good for large cap and swing traders. Not a good fit for active small cap traders or scalpers. I learned this the hard way after the new 5% rule was enforced. When you add that rule along with a 10 cent rule, hostile scaling math on trades, and horrible spreads, it creates an environment of endless friction for day trading. Another note is they share cap certain traders randomly and wrongfully invalidate trades off the 5% rule (I had to do my own research and send screenshots multiple times of time and sales to support). The platform itself also is clunky and will not let you enter or exit trades occasionally. I'm sure I wasn't the only one who noticed a change and performance drop after the new rules, I can respect the firm and what they’re doing.. traders do find success, but certain trading styles aren’t welcome

February 6, 2026
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Reply from Trade The Pool

Dear Dickey,

Thank you for providing such detailed and candid feedback regarding your experience with Trade The Pool. We genuinely value the perspective of experienced day traders, as it helps us refine our environment and set clear expectations for our community.

We understand that our risk management framework—specifically the 5% consistency rule and the 10-cent minimum movement rule—represents a significant shift for high-frequency scalpers and those focused on low-float small caps. These rules are intentionally designed to ensure long-term stability for both the firm and our funded traders by prioritizing high-quality, deliberate setups over high-turnover market noise. While we recognize that these parameters can create friction for certain rapid-fire trading styles, they are the foundation of our risk-sharing model.

Regarding your concerns about execution and spreads, we are constantly collaborating with our liquidity providers to maintain the most competitive environment possible. We take any reports of platform latency or difficulty entering and exiting positions very seriously. Furthermore, we apologize for the manual effort required to verify your trade history. Our team strives for absolute accuracy in trade validation, and we appreciate you providing "Time and Sales" data to help us resolve those specific edge cases.

While we are proud to support a large community of successful large-cap and swing traders, we acknowledge your point that our current rules may not be the optimal fit for every micro-scalping strategy. We respect the dedication you’ve shown to your craft and wish you nothing but continued success in your trading journey.

Best regards,
Stock N' Roll
The Trade The Pool

Rated 1 out of 5 stars

Dishonest rules

Dishonest rules, meant to really to try and make it as easier to lose your account, They attempt to frame it a protecting capital, but the truth is they just are looking for ways to disqualify your trades or make it easier for you to lose account.

Anytime you make some progress feels like oh here is this arbitrary rule that disqualifies your trade.

Oh you hit a profit threshold were going to move up your minimum account size so even though you earned extra cushion we are going to arbitrarily take away some of that cushion pretend likes its to protect capital, but it actually to keep your back against the wall and make it easier for you to lose account.

Biggest issue is I was trading a strategy where I entered on the first 1 minute candle at the open with a stop at the high of the day open 1 minute candle. I traded this strategy for 4 monthes built up a roughly $14,500 profit. When I was getting my account updated for hitting profit threshold they said oh there is this completely arbitrary rule, that your shares you enter with can't be more then 5% the volume of the previous 1 minute candle. Well the previous candle is always going to be premarket which is generally lower volume. So they disqualified all my trades pretty much and said you will not receive any of that profit and will have to start and account from scratch.

I have 2 Major issues with this.

1st: The rule is completely arbitrary. An should have considerations like my situations where the premarket candle 1 minute before the open will almost NEVER meet that criteria.

2nd: There was no warning or anything that I was doing anything wrong with this rule I had no idea was in place for some reason. So then I spent 4 months of work buildup nearly $15,000 in profit and they pretty much say sorry. You don't receive anything and you will have to start from scratch.

EDIT: For Reply
I appreciated the offer of a new account which essentially starts from zero. Despite the explanations, I still feel the rule is pretty arbitrary and has no benefit for trader/users of the platform.

Whether I agree with the rule is a different topic though. My biggest gripe is that there was no warning as with other rules, so that someone can be aware of what disqualifies a trade or not. Instead when I am getting ready to advance account or draw out profits. After months of work and building a $15,000 cushion no a small amount of money. From a user perspective it just feels likes were going to wipe out all your months of work and were not going to pay you out based on this very niche rule that you did not know about and you were not informed you were breaking until it was time to take out some money.

I appreciate the fresh account, but when you spend hours a day preparing to trade and months of work and build up $15,000 in profit before split in a current account. An it just gets wiped out. I'm sorry I still feel that it left a bad taste in my mouth.

February 2, 2026
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Reply from Trade The Pool

Hello Armon,

Thank you for sharing your feedback. We would like to clarify the details of your case to ensure the context of our rules and our resolution is represented accurately.

The 5% Volume Rule & Market Liquidity, this limitation exists strictly as a risk-management measure. With a large number of funded traders, some trading the same or highly correlated symbols, we must ensure proper diversification of risk across the firm and sufficient liquidity on both the bid and ask for all executions. The 5% threshold is designed to prevent outsized exposure to short-term liquidity imbalances and to ensure fair and stable execution conditions for all traders.

Addressing the Scaling and Cushion Regarding your comments on profit thresholds, our scaling plan is designed to grow your buying power as you prove consistency. While the minimum account floor moves up, this is a standard industry practice to ensure the risk remains proportional to the current account size, protecting both the trader and the firm’s capital.

Our Resolution While you mentioned a lack of warning, we communicated with you directly to explain these rules and provided technical guidance to help you align your strategy with our liquidity requirements. Furthermore, as a significant gesture of goodwill, we did not simply close your account; we issued you a new funded account to allow you to start fresh with a clear understanding of the parameters.

We believe this resolution was more than fair, as it allowed you to stay within the program despite the breach of execution rules. We wish you the best of luck with your new account and your future trading.

Rated 5 out of 5 stars

Prop Firm

A lot of information and help during the process. There are many tools that can be used in order for you to be successful. Company is legit and trustworthy. prop firms are a great opportunity to build wealth without mayor risk.

February 3, 2026
Unprompted review
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Reply from Trade The Pool

Hello there,

Thank you for the wonderful review and for giving us a perfect rating! We look forward to continuing to provide you with excellence.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

I Strongly Recommend TradeThePool

I have to say I've been with Tradethepool for about three years now. I like to see this platform as a way to improve on our skills as traders. Along the way, the rules first seem as restraint, but eventually has helped to bring out the discipline necessary to become a better trader.

I also like the interface of the App and how easy it is to maneuver around it. However, recently I've experienced as I would like to put it, a glitch on the website when trying to purchase a new evaluation. At this time, the Development team are currently looking into it I'm informed. So fingers crossed, and thanks to Tradethepool for the opportunity this platform has served to we traders. I strongly recommend this Propfirm.

January 28, 2026
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Reply from Trade The Pool

Hello Moses,

We greatly appreciate your 5-star review. It's good to know you are satisfied with our service! We hope you continue to enjoy trading with us.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

Best place to prop trade penny stocks

After a first few attempts with this company I noticed a few disturbing problems however after asking a lot of questions and working with their excellent 24/5 support they solved all the issues and I now love the company as the best in the industry. Keep allowing penny stocks please don't ever change that

January 25, 2026
Unprompted review
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Reply from Trade The Pool

Hello WallStreetPro,

Thank you so much for your kind words and for leaving us a 5-star review! We look forward to continuing our relationship with you.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

This is the best investing platform out there.

This is the best investing platform out there. They truly care about their customers. They are always there and will do everything to help you succeed.

January 18, 2026
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Reply from Trade The Pool

Hello Michael,

Thank you for the kind words and 5-star rating. We're glad we could meet your expectations, and we hope to exceed them in the future.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

The trade the pool app has great…

The trade the pool app has great execution and data feed

January 18, 2026
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Reply from Trade The Pool

Hello there,

We greatly appreciate your 5-star review. It's good to know you are satisfied with our service! We hope you continue to enjoy trading with us.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

It's a great training ground for…

It's a great training ground for traders. It's also a great way to reduce your risk while trading with someone else's capital.

January 18, 2026
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Reply from Trade The Pool

Hello Chris,

We appreciate your positive review. Thank you for choosing us and leaving a 5-star rating! We look forward to supporting you in the future.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 1 out of 5 stars

Can't trade most days as it will say…

Can't trade most days as it will say the market is closed all day long. Orders take a long time to fill. F tier broker.

January 13, 2026
Unprompted review
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Reply from Trade The Pool

Dear Hunter,

Thank you for sharing your feedback.

We’re sorry to hear about your experience. Our trading hours are aligned with the official stock market sessions. In addition, we offer 24/5 trading via Blue Ocean on eligible symbols.

Regarding order execution, fill time can vary depending on liquidity, spreads, and the order type used (market vs. limit), but if you experienced unusually long delays, we’d be happy to investigate and provide clarity on trade execution.

Please contact our support team at help@TradeThePool.com with the email used on your account, we are happy to assist.

Best Regards,
Stock N’Roll
Trade The Pool

Rated 4 out of 5 stars

Great Service for Stock Traders

Offers a reliable platform for aspiring stock traders seeking funded accounts. Their evaluation process is straightforward, and once funded, the access to substantial capital helps overcome PDT restrictions effectively.

January 6, 2026
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Reply from Trade The Pool

Hello Jered,

Thank you for sharing your 4-star review with us. We appreciate your thoughtful feedback and are pleased to hear you had a good overall experience. We remain committed to improving wherever needed and to supporting you throughout your journey.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll

Rated 5 out of 5 stars

Devon N

Devon N
The support agent is great , he helped me for 2 hours straight!

December 22, 2025
Unprompted review
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Reply from Trade The Pool

Hello there,

We're so happy to see your 5-star review. Thank you for your trust and support, and we hope your experience with us remains outstanding.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

"The Truth Don't Hurt" Trade The Pool is ahead of the game--…

Trade The Pool is ahead of the game-- these guys are way out front regarding Prop Firms. TTP is pretty much everything traders could want in a prop firm. They are very supportive in those that want to learn risk management trading, which is the key to being successful in a complex career. I been with them for a while and they are the closes to a perfect prop firm in all my research, The CEO is pleasurable to partner with. So, I am Bullish on Trade The Pool!

December 13, 2025
Unprompted review
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Reply from Trade The Pool

Hello there,

Thank you so much for your kind words and for leaving us a 5-star review! We look forward to continuing our relationship with you.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

Give it a go

As frustrating as the rules can be, they have helped me to become extremely diligent with my risk management and thoughtful when entering trades. Trade the Pool has been a huge resource for my growth as a trader.

December 14, 2025
Unprompted review
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Reply from Trade The Pool

Hello Jenni,

We appreciate your positive review. Thank you for choosing us and leaving a 5-star rating! We look forward to supporting you in the future.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

Super Support Service

Great dashboard and support is always available whenever you go on the live chat with very quick responses solving your issue with no hassle.
Great job team TTP!
Really Impressed!

December 11, 2025
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Reply from Trade The Pool

Hello Sahil,

We greatly appreciate your 5-star review. It's good to know you are satisfied with our service! We hope you continue to enjoy trading with us.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

You have a fantastic platform

You have a fantastic platform

December 11, 2025
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Reply from Trade The Pool

Hello Victor,

We're so happy to see your 5-star review. Thank you for your trust and support, and we hope your experience with us remains outstanding.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

Reliable, Fast, and Supportive – Highly Recommended

I’ve been trading with Trade the pool for a while now, and I couldn’t be happier. Their platform is intuitive, execution is fast, and customer support is always responsive and helpful. They make trading stress-free and reliable. Highly recommended for anyone serious about the markets! I feel confident making trades and really appreciate the support team

December 3, 2025
Unprompted review
Trade The Pool logo

Reply from Trade The Pool

Hello there,

Thank you so much for your kind words and for leaving us a 5-star review! We look forward to continuing our relationship with you.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

Great experience!!

November 26, 2025
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Reply from Trade The Pool

Hello there,

We greatly appreciate your 5-star review. It's good to know you are satisfied with our service! We hope you continue to enjoy trading with us.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

Rated 5 out of 5 stars

Great company!

My experience with trade the pool has been fantastic!Not only do i have the opportunity to make more money without using my own capital but there whole evaluation process made me a better trader all together

December 3, 2025
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Reply from Trade The Pool

Hello Noah,

We appreciate your positive review. Thank you for choosing us and leaving a 5-star rating! We look forward to supporting you in the future.

If you need anything, please feel free to reach out.

Best regards,
Trade The Pool Team
Stock N Roll!

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