Tradewheel Reviews 353

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers had a great experience with this company. Customers frequently highlight the staff's helpfulness and dedication, particularly praising the international sales managers for their active support in connecting with buyers and providing useful leads. People also appreciate the excellent service, noting the efficiency and professionalism in fulfilling their business needs, including website updates and email campaigns. However, some people were dissatisfied with the website and customer service. They reported issues with automated or copied buyer contacts and generic replies from the support team that did not resolve their concerns. A few customers also mentioned poor communication and a lack of meaningful support from their assigned relationship managers, with some even experiencing security concerns.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praise the professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service. Many customers express satisfaction with the assistance... See more

Website

Reviewers highlight ambiguous aspects of the website. Some customers praise the platform as very... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the helpfulness,... See more

Customer communications

Consumers find contact to be ambiguous. Many reviewers report receiving bot contacts or fake business... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I am working tradewheel about 6 month. Although my company has no deal closed yet through this platform, I liked the way service is being fulfilled.My company website was updated, social media had som... See more

Rated 4 out of 5 stars

The account manager would be the first, Steve has been focus on building customer relationship and ensuring there's support helping to drive customer business forward with email campaigns and helpin... See more

Rated 4 out of 5 stars

I have been a member of Tradewheel for approximately 10 months as a silver member. I had a regular supply of potential buyers, some who responded and others that did not. I was given an offe... See more

Rated 4 out of 5 stars

I have gotten good leads and friendly service from my international sales manager, Qarib Ali. The quality overall of tradewheel is better than what my company experienced with a couple of other B2B pl... See more

Company replied


Company details

  1. Business to Business Service

Written by the company

TradeWheel is one of the leading B2B Marketplace which help connects buyers and suppliers from around the world.


Contact info

3.9

Great

TrustScore 4 out of 5

353 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 26% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

B2B industry

As an Importer I found this platform very useful to engage with verified supplier we can talk directly! i must say they have the fastest service in connecting buyers and sellers in the B2B industry. I juust posted inquiry few minutes ago and one of the sales manager help me connect with the supplier who get me the best prices for laser marking machine, THANKS and big thumbs up to their team!

June 13, 2023
Unprompted review
Rated 1 out of 5 stars

Find for verified users feedback here

The price is lower than most platform, hence it is tempting. But bare in mind all the other 5 stars reviews here are not from verified users, so i suspect they came from their own staffs.
Being onboard, all the enquiries are fake (maybe created by themselves?), because all the name of the person enquiring and company all not found online anywhere, and it all ends with "gmail".

This platform earns by asking you to sign up for the greatest package to get more enquiries.. but trust me, its all "made up" enquiries. Just go for alibaba, which is more legit.

June 8, 2023
Unprompted review
Rated 4 out of 5 stars

Our Tradewheel representative, Paul Maguire

Our Tradewheel representative, Paul Maguire, has done a great job in securing a legitimate buyer for one of our products, which in no easy feat in our industry. Well done Paul. We have been on other trading platforms for well over a year, and we haven't managed to secure a legitmate buyer on any of the others, therefore, we have decided to not renew these other memberships and just use Tradewheel.

May 31, 2023
Unprompted review
Rated 1 out of 5 stars

Waste of time and money

Waste of time and money. As a paid account seller i have realized after 5 months that this company is not capable to deliver anything when asked for refund they blocked our emails and not responding any further we are going to court now we recommend to be cautious.

April 5, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service.

Ammar Jamshed are very professional and helpful! I am very satisfied and will continue to complete my product promotion on this website!

March 28, 2023
Unprompted review
Tradewheel logo

Reply from Tradewheel

Thank You! We are glad to hear that you have had a great experience with Tradewheel.com

Rated 5 out of 5 stars

I am dealing with Raymon he is such a…

I am dealing with Raymon he is such a great and helpful workmate and he is so patient and has a friendly cooperation.

March 1, 2023
Unprompted review
Tradewheel logo

Reply from Tradewheel

Thank You! We are glad to hear that you have had a great experience with Tradewheel.com

Rated 5 out of 5 stars

Amazing platform

Amazing platform, efficient and responsible highly recommended

March 13, 2023
Unprompted review
Tradewheel logo

Reply from Tradewheel

Thank You! We are glad to hear that you have had a great experience with Tradewheel.com

Rated 5 out of 5 stars

GREAT SERVICE , EXCELLENT COMMUNICATION SKILLS AND 10/10 FOR ACHIEVING THE GOALS SET

I would just like to congratulate Ramon on 10/10 servuce in all areas

1. Great communication skils
2. Being part of the process from bwginning to end ie i itiating and guiding the negotiations
3. 10/10 for achieving the goals set

Ramon is an asset a and great to work with.

My experience has been a pleasure from beinning to end

THANK YOU RAMON

February 28, 2023
Unprompted review
Tradewheel logo

Reply from Tradewheel

Thank You! We are glad to hear that you have had a great experience with Tradewheel.com

Rated 4 out of 5 stars

The tradewheel.com platform is…superb 🙌

The tradewheel.com platform is excellent for contacting any company in China, to find products or raw materials for their companies. It is the easiest way to find international suppliers without leaving your home. In addition, the attention of the International Sales Manager ISM is very accurate with the specifications of what is being sought.THANK YOU FOR ALL DETAILS 😊🙏

February 16, 2023
Unprompted review
Tradewheel logo

Reply from Tradewheel

Thank You! We are glad to hear that you have had a great experience with Tradewheel.com

Rated 5 out of 5 stars

My ISM was very helpful

My ISM was very helpful, he almost immediately sent me catalogues that i have been looking. Such great expirience!

February 15, 2023
Unprompted review
Tradewheel logo

Reply from Tradewheel

Thank You! We are glad to hear that you have had a great experience with Tradewheel.com

Rated 4 out of 5 stars

They are doing a good job to find…

They are doing a good job to find potential customers who we didn't expect to contact.

Thank you very much!

February 15, 2023
Unprompted review
Tradewheel logo

Reply from Tradewheel

Thank You! We are glad to hear that you have had a great experience with Tradewheel.com

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