good they have proper regulation but i did had this waiting from support chat responses -disliked tradin itself if okayish...eurusd spread not always 0.8...thinking still
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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See what reviewers are saying
Trading Conditions Are Fantastic! I was running an account with Oanda right along side of them. Oanda's volume and spreads aren't even in the same league and couldn't compete even if they were. Custom... See more
Company replied
The customer support agent Valia is amazing! She really held my inquiry to her highest regard. She made the process so fast to verify my account and helped me claim my promotional bonus. Trading.com c... See more
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I have tried numerous of times to receive my withdrawal for the last 30 days but they refuse to release my money without a current bank statement. But I can make many deposits without a bank statemen... See more
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Company details
- #38 of 41 best companies in Finance Broker
- #2 of 2 best companies in Market Operator
About Trading.com
Written by the company
At Trading.com, we believe in a simpler way to trade.
Using the latest technology, we've created a seamless trading experience, accessible anywhere, anytime, through our innovative webtrader and apps or the industry standard MT5.
Whether you're new to trading or already have market experience, our platforms provide you with everything you need to get started.
Learn more about trading with short and simple tutorials, videos, walkthroughs, and more.
Customize your trading experience with personalized watchlists and an adjustable dashboard.
Analyze the financial markets with advanced charts, expert tools, and exclusive research.
Trade a wide range of asset classes* with 0 commissions and low spreads.
We are committed to being a leading innovator in online trading and the way we work is always informed by our four core values:
Simplicity:Our platforms are easy-to-use, and we try to explain complex ideas simply.
Relatability:We speak to our clients in a way they understand and make it all clear from the start.
Transparency: We're upfront about everything we do including our terms and pricing.
Support: We always put our clients first. We're there when they need us, offering 24/5 support.
*Not all financial instruments are offered by all trading.com regulated entities.
Availability subject to operator.
Risk Warning:
Please visit our official website to check the percentage of retail investor accounts losing money when trading CFDs with us.You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money. Please consider our Risk Disclosure.
Contact info
United States
- 1-833-391-0250
- customer.reviews@trading.com
- trading.com
3.8
Great
72 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Trading.com
Hi Daisy,
Thank you for your kind words! We’re glad to hear Natacha was quick and helpful — we’ll be sure to pass along your feedback to her. We appreciate you taking the time to share your experience.
Best regards,
The Trading.com Team
I close the trades out of nowhere and I…
I close the trades out of nowhere and I have to lose money
November 17, 2025
Reply from Trading.com
Hi Cristhian,
Thank you for your review. Your position was closed due to a stop out, which occurs when an account’s equity falls below the required margin. In such cases, positions may be automatically closed to help limit potential losses during strong market movements.
For a full explanation and a review of your account, please reach out to our support team — they’ll be happy to go over the details with you.
You can also find more information about stop outs in our FAQ section: https://www.trading.com/us/faq/forex/leverage-margin#what-is-a-stop-out
Best regards,
The Trading.com Team
Reply from Trading.com
Hi Eddie,
We’re thrilled to hear you had such a positive experience with our support team! Providing fast and reliable assistance is one of our top priorities, and it’s great to know we met your expectations. We’ll make sure to share your kind words with the team — they’ll appreciate it!
Thanks for choosing Trading.com.
Best regards,
The Trading.com Team
Very good so far!
October 20, 2025
Reply from Trading.com
Hi Mohamed,
Thank you for your positive feedback! We’re glad to hear you’re having a good experience with Trading.com so far. Our team is constantly working to make the platform even better, and we hope your experience continues to exceed expectations.
If you ever have suggestions or questions, we’d love to hear from you.
Best regards,
The Trading.com Team
Reply from Trading.com
Hi Customer,
Thank you for sharing your thoughts. We’d like to understand more about your experience and see how we can assist. Please contact our support team so we can go through the training materials with you in detail.
Best regards,
The Trading.com Team
Reply from Trading.com
Hi Amandeep,
Thanks for your feedback. We’re sorry to hear that you found our spreads too high. We continuously monitor and adjust our pricing to remain competitive while maintaining the quality of our execution and service.
If you have specific instruments where spreads felt too wide, feel free to contact our support team so we can look into it.
Best regards,
The Trading.com Team
Very transparent, great app, and monthly chance to win $6000? Who wouldn't love Trading.com
Great to learn and hone your skills with the practice account. Plus they give you $100 for when you feel comfortable to trade real money. Plenty of lessons to help teach you. I haven't won yet but the monthly paper trading challenge is a big draw for me I want to win $6000.
June 30, 2025
Reply from Trading.com
Hi Reese,
Thank you for your fantastic feedback! We’re thrilled you’re enjoying the practice account, educational resources, and $100 bonus to help you get started.
It’s great to hear the monthly trading challenge is keeping you motivated — we wish you the best of luck in your goals! If you ever have questions or need any help along the way, please don’t hesitate to reach out.
Best regards,
The Trading.com Team
Reply from Trading.com
Hi Adrian,
Thank you for taking the time to share your experience. We’re sorry to hear that you’ve needed to reset your device to open the app, as this is not the smooth experience we aim to provide.
Please contact our support team with details about your device model and app version so we can investigate and address this issue as soon as possible. Your feedback is important to us, and we want to make sure the app works reliably for you without constant resets. We’re here to help resolve this quickly.
Best regards,
The Trading.com Team
Reply from Trading.com
Hi Mike,
Thank you for letting us know about the issues you’re experiencing with the MT5 platform. We’re sorry for any inconvenience this has caused. Our goal is to provide a smooth and reliable trading experience, so we take your concerns seriously.
Please reach out to our support team with more details about the problems you’re seeing, such as error messages or unexpected behavior, so we can investigate and work on a solution as quickly as possible. We value your feedback and are here to help you get the best out of the platform.
Best regards,
The Trading.com Team
This has to be the best broker
This has to be the best broker I've came across. I absolutely love you guys. Thank you, for everything. look forward to keeping the trades coming!
June 11, 2025
Reply from Trading.com
Hi Arnie,
Thank you so much for your incredible review! We’re honored to be your broker of choice and absolutely thrilled to hear how much you love the platform. It means a lot to us.
We're excited to keep delivering the best experience possible for your trading journey.
Best regards,
The Trading.com Team
Withdrawal process is ridiculously…
Withdrawal process is ridiculously slow. Looking for another option as that's unacceptable for me.
June 2, 2025
Unprompted review
Reply from Trading.com
Hi Justin,
We’re very sorry for the delay you experienced with your withdrawal. While we process requests promptly, the final delivery time depends on the banking provider, which can sometimes take a few business days.
We understand this can be frustrating. Please know we're actively working on introducing instant deposit and withdrawal options to offer a faster, smoother experience.
Your feedback is valuable, and we truly appreciate your patience as we continue to improve our services.
Best regards,
The Trading.com Team
Reply from Trading.com
Hi Sam,
Thank you for your feedback.
We’re sorry to hear our spreads didn’t meet your expectations. We regularly review our pricing to remain competitive and would be happy to look into your case specifically.
Please reach out to our support team for assistance.
Best regards,
The Trading.com Team
I’m very happy with trading.com
May 25, 2025
Reply from Trading.com
Hi Nikolaos,
Thank you for the kind words and for your 5-star review! We’re thrilled to hear you’re very happy with trading.com.
Your satisfaction means a lot to us and motivates the team to keep delivering the best possible experience.
Best regards,
The Trading.com Team
Reply from Trading.com
Hi there,
Thanks for leaving a review. If there's anything specific you’d like to share about your experience or if you need assistance, feel free to reach out.
We're here to help!
Best regards,
The Trading.com Team
Platform is fast
Platform is fast, easy to use. I have been trading forex for 18 years. Trading.com is going to be the next firm taking it to a whole new trading experience and will become a force to be dealt with.
ELIEZER ANDINO
May 14, 2025
Reply from Trading.com
Hi Eliezer,
Thank you for your fantastic review and for sharing your 18 years of trading experience with us. We’re honored to have earned your trust and thrilled to hear that you find the platform fast and easy to use. It’s especially meaningful coming from a seasoned trader like yourself.
Your belief in Trading.com’s future motivates us to keep innovating and delivering the best possible experience.
We’re excited about what’s ahead and grateful to have you with us on this journey. If you ever need anything or have suggestions, our team is here to support you.
Best regards,
The Trading.com Team
Reply from Trading.com
Hi OTW Dwan,
Thank you so much for your kind words and for leaving us a 5-star review! We’re thrilled to hear that you consider Trading.com one of the best trading apps out there. It means a lot to us to know that our platform is meeting your expectations and providing a great experience.
We’re committed to keeping things simple, fast, and efficient for all our users — and feedback like yours motivates us to keep improving every day. If there’s anything else you’d like to see added or improved, we’re always here to listen.
Best regards,
The Trading.com Team
First take at trading.com
I didn't like being closed out of my trade but it was for the better. I do like how easy it was to transition between both trading.com and MT5 I look forward to learning more about your platform and growing my account.
April 2, 2025
Reply from Trading.com
Hi Lemark,
Thanks for sharing your first impressions! We're sorry to hear about your trade closing, but it's great to see you're taking it as a learning experience.
We're really glad to hear the switch to Trading.com and MT5 felt smooth—that’s exactly what we aim for. Our goal is to give traders of all levels the tools and support they need to grow and succeed.
If you ever have questions or need a hand, our team’s always here to help. Welcome to Trading.com—we're excited to be part of your journey!
Best regards,
The Trading.com Team
Me making a little profit and gaining…
Me making a little profit and gaining insight in the market using forex.
February 12, 2025
Reply from Trading.com
Hi Laquay,
Thank you for your fantastic 5-star review! We’re thrilled to hear that you’re making a profit and gaining valuable insights into the market through forex trading. Continuous learning and growth are key in trading, and we’re glad to be part of your journey. If you ever need resources, support, or have any questions, feel free to reach out—we’re always here to help. Keep up the great work! We look forward to seeing your trading skills grow even further. Thanks for choosing Trading.com.
Best regards,
The Trading.com Team
Reply from Trading.com
Hi Antonio,
Thank you for your fantastic 5-star review! We’re thrilled to hear that you find our platform exceptional and versatile for both beginners and professionals. Our goal is to create a user-friendly experience that caters to all levels of traders, so your feedback is incredibly motivating. We’re glad that you’re enjoying the platform and appreciate your recognition of its capabilities. If you have any suggestions or need assistance, don’t hesitate to reach out.
Thank you for being part of the Trading.com community—we’re here to support you every step of the way!
Best regards,
The Trading.com Team
Everything is good,
January 29, 2025
Reply from Trading.com
Hi Chrisnel,
Thank you for your 5-star review! We’re so glad to hear that everything has been good with your experience on our platform. It’s always rewarding to know that our efforts to provide a seamless and reliable trading experience are appreciated. If there’s ever anything we can do to make your experience even better or if you have any suggestions, please don’t hesitate to reach out. Your feedback helps us continue improving and delivering the best service possible.
Thanks again for being part of the Trading.com community, and we look forward to supporting you on your trading journey!
Best regards,
The Trading.com Team
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